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| | ‘( ) | varies the decision of the Society;’. |
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| | Members’ explanatory statement
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| | This amendment gives the Tribunal power to vary the Law Society’s decision. |
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| | Handling of complaints by an external regulator |
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| To move the following Clause:— |
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| | ‘(1) | The OLC may direct that part or all of a specific complaint within the jurisdiction |
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| | of the ombudsman scheme shall be determined by a relevant external regulator |
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| | (a) | the complaint relates to matters which would more efficiently, cost |
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| | effectively or in the interests of the maintenance of justice be determined |
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| | by a relevant external regulator; or |
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| | (b) | the matters which give rise to the complaint cannot be divided into |
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| | service and misconduct matters without undue duplication of process, |
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| | provision of information or in the interests of justice should be |
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| | determined by an external regulator; and |
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| | (c) | the complainant, authorised person or either will not be unduly |
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| | prejudiced by the determination of the complaint by the relevant external |
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| | (2) | Any such complaints the OLC refers to a relevant external regulator for |
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| | determination shall remain within the jurisdiction of the ombudsman scheme. |
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| | (3) | The OLC shall be free to vary or cancel any such direction made under subsection |
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| | (1) if it considers that the complaint is being handled in a manner inconsistent |
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| | with the provisions of the ombudsman scheme. |
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| | (4) | The OLC shall remain entitled to award compensation in addition to or instead of |
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| | any amount awarded by the relevant external regulator in respect of the complaint |
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| | if it determines that to do so would be in the interests of justice and consistent with |
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| | the provisions of the ombudsman scheme. |
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| | (5) | The OLC shall not direct that a complaint is to be determined by a relevant |
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| | external regulator unless it is satisfied— |
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| | (a) | that the external regulator has agreed to be subject to the jurisdiction of |
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| | the OLC for the purposes of handling the complaint; and |
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| | (b) | that the external regulator’s complaint handling and relevant associated |
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| | processes are appropriate for the purposes of the resolution of the |
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| | (6) | For the purpose of this section “external regulator” means a person other than an |
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| | approved regulator who exercises regulatory functions in relation to a particular |
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| | description of persons with a view to ensuring compliance with statutory or non- |
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| | statutory rules by those persons.’. |
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