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| Legal Services Bill [Lords]
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| [ninth and tenth SITTINGS]
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| Clause 133, page 68, line 11, at end insert— |
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| | ‘(c) | The provision of an independent avenue of review for complainants who |
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| | consider that an approved regulator’s consideration of a regulatory issue |
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| | was inadequate or that its determination was unreasonable.’. |
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| Clause 133, page 68, line 17, leave out ‘may’ and insert ‘must’. |
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| Clause 133, page 68, line 18, leave out ‘specified’ and insert ‘all’. |
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| Clause 133, page 68, line 18, at end insert ‘in which he considers it reasonable to do |
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| Clause 133, page 68, line 22, at end insert ‘only by the Chief Ombudsman or an |
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| Clause 133, page 68, line 25, at end insert ‘but not, for the avoidance of any doubt, |
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| to an approved regulator.’. |
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| Clause 133, page 68, line 42, leave out paragraph (i).
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| Clause 133, page 68, line 44, leave out from ‘complaint’ to end of line 4 on page |
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| Clause 133, page 69, line 5, leave out paragraph (j). |
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| Clause 133, page 69, line 14, at end insert— |
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| | ‘( ) | for the identity of respondents to be published.’. |
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| Clause 133, page 69, line 38, leave out ‘, (i)’.
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| | Clause, as amended, Agreed to. |
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| Clause 134, page 70, line 7, leave out ‘any function’ and insert ‘only those |
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| Clause 136, page 70, line 37, leave out subsections (2) to (4).
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| Clause 136, page 70, line 39, leave out paragraphs (a) to (c) and insert— |
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| | ‘(a) | the complaint against the respondent is determined or otherwise resolved |
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| | at least partially in favour of the complaint; or |
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| | (b) | in the ombudsman’s opinion the respondent failed to deal with the |
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| | complaint in accordance with the regulatory arrangements which the |
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| | approved regulator has made under section 112.’. |
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| Clause 136, page 71, line 5, leave out subsections (3) and (4). |
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| Clause 136, page 71, leave out line 19.
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| Clause 136, page 71, line 22, leave out from ‘circumstances’ to end of line 23.
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| | Clause, as amended, Agreed to. |
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| Clause 137, page 71, line 34, at end insert— |
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| | ‘( ) | In considering what is fair and reasonable in the circumstances, the Ombudsman |
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| | shall take into account the relevant levels of damages awarded by courts in similar |
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| | circumstances, and relevant codes of practices, professional rules, standards and |
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| Clause 137, page 72, line 25, at end insert— |
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| | ‘(4A) | For the purposes of paragraphs 2(d) and (e), in the event of a respondent’s failure, |
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| | within a reasonable period, to act on a determination, the ombudsman may order, |
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| | at the expense of the respondent, the necessary rectification to be secured or |
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| | action to be taken by an alternative authorised person.’.
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| Clause 138, page 72, line 32, leave out ‘£20,000’ and insert ‘£100,000’. |
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| Clause 138, page 72, line 32, leave out ‘£20,000’ and insert ‘£50,000’. |
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| Clause 138, page 72, line 39, leave out subsection (3). |
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| Clause 140, page 74, line 16, at end insert— |
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| | ‘(10A) | Where a determination has become final and binding in accordance with this |
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| | section, the respondent may appeal to the High Court against the determination |
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| | or any direction made under section 137(2).’. |
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| Clause 140, page 74, line 16, at end insert— |
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| | ‘(10B) | Where a determination has become final and binding in accordance with this |
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| | section, the compainant may appeal to the High Court against the determination, |
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| | the terms of any direction made under section 137(2), or any omission to make |
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| Clause 140, page 74, line 17, at beginning insert ‘Subject to subsections (10A) and |
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| Clause 140, page 74, line 19, after ‘complaint’, insert ‘either while the ombudsman |
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| is considering the complaint or’. |
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| | Clauses 141 and 142 Agreed to. |
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| Page 75, line 27, leave out Clause 143.
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| | Clause Negatived on division. |
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| Clause 144, page 76, line 17, leave out ‘may’ and insert ‘must’. |
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| Clause 144, page 76, line 19, at end insert ‘A copy of the report made to the |
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| ombudsman under this section must be sent to the complainant by the ombudsman.’. |
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| Clause 144, page 76, line 30, at end add— |
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| | ‘(6) | The ombudsman may, when so requested by a complainant, make a request to the |
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| | relevant authorising body to review the decision it has made as set out in a report |
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| | made under subsection (2), and may request the relevant authorising body to |
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| | notify it of the result of any such review.’. |
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| | Clauses 145 to 149 Agreed to. |
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| Clause 150, page 80, line 4, leave out ‘a person (“the defaulter”)’ and insert ‘an |
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| | Clauses 151 to 157 Agreed to. |
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| Clause 158, page 83, line 11, leave out from ‘redress’ to end of line 13.
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| Clause 158, page 83, line 17, leave out ‘and except as permitted by subsection (1)’.
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| | Clause, as amended, Agreed to. |
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| Clause 160, page 84, line 38, at end add— |
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| | ‘(3) | The Secretary of State is required before authorising the repeal of those parts, |
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| | sections and schedules of the Courts and Legal Services Act 1990 and the Access |
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| | to Justice Act 1999 (which relate respectively to the Office of the Legal Services |
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| | Ombudsman and the Office of the Legal Services Complaints Commissioner) to |
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| | satisfy himself that the interests of the consumers of legal services are being |
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| | adequately protected and promoted and that the new regime is providing timely, |
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| | high quality, effective outcomes which are consumer focused. |
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| | (4) | In reaching his decision the Secretary of State must seek, and give due weight to; |
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| | the views of the Board, the OLC, the Legal Services Complaints Commissioner |
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| | and the Legal Services Ombudsman.’. |
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| | Clauses 161 to 172 Agreed to. |
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| Clause 173, page 91, line 25, after ‘Act’, insert ‘or any other enactment’. |
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| | Clause, as amended, Agreed to. |
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| Clause 174, page 92, line 6, at end insert— |
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| | ‘( ) | In apportioning or imposing a levy the Board shall have regard to— |
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| | (a) | the extent to which any resulting increase in the regulatory fees of a |
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| | Regulator will be reasonable and proportionate in comparison to the fees |
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| | already levied on relevant regulated persons; |
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| | (b) | the extent to which the levy might discourage entry to or retention in the |
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| | (c) | the extent to which the number of persons regulated by a regulator might |
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| | be reduced in consequence of the amount of the levy; |
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| | (d) | the extent to which the regulator might be disadvantaged and another |
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| | regulator might derive an advantage, in particular through the movement |
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| | between regulators of regulated persons as a consequence of any |
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| | differences in the levy imposed; |
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| | (e) | the likely ability of the Regulator to raise the levy from Regulated |
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| | (f) | the impact of the levy on the Regulator’s viability.’. |
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| Clause 174, page 92, line 14, after ‘means’, insert ‘two-thirds of’. |
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| Clause 174, page 92, line 16, leave out ‘the Compensation Act 2006’ and insert |
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| Clause 174, page 92, line 16, leave out ‘including’ and insert ‘excluding’. |
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| Clause 174, page 92, line 17, leave out ‘and’ and insert ‘but including’. |
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| Clause 174, page 92, line 26, leave out ‘including’ and insert ‘excluding’. |
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| Clause 174, page 92, line 33, leave out ‘means’ and insert ‘excludes’. |
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