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| | For other Amendment(s) see the following page(s) of Supplement to Votes:
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| | 1581-94, 1613 and 1637-38 |
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| | Legal Services Bill [Lords], As Amended |
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| | | Handling of complaints by approved regulator |
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| | To move the following Clause:— |
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| | | ‘(1) | The Board may direct that complaints within the jurisdiction of the ombudsman |
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| | | scheme and of such description as are specified in the direction shall be |
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| | | determined by an approved regulator instead of an ombudsman. |
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| | | (2) | The Board may by further direction vary or withdraw a direction given under |
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| | | (3) | Before giving a direction under this section the Board must consult— |
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| | | (b) | the approved regulator concerned, and |
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| | | (c) | such other persons as the Board considers it reasonable to consult. |
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| | | (4) | If the Board gives a direction under this section, it must— |
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| | | (a) | give a copy to the OLC, the Secretary of State, the approved regulator |
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| | | concerned, and any person consulted under subsection (3)(c), and |
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| | | (b) | publish the direction in the way it thinks fit. |
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| | | (5) | A direction under this section may include— |
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| | | (a) | transitional provision in relation to complaints already being dealt with |
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| | | under the ombudsman scheme or by an approved regulator, and |
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| | | (b) | incidental, supplemental or consequential provision, including provision |
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| | | applying a provision of or made under this Part, with or without |
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| | | modifications, to the determination of a complaint by an approved |
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| | Page 82, line 16 [Clause 157], at end insert ‘unless in relation to a complaint which |
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| | is determined by an approved regulator pursuant to a direction made under section |
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| | [Handling of complaints by approved regulator]’. |
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| | Page 82, line 20 [Clause 157], after ‘(3)’, insert ‘and except as permitted by |
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| | Page 73, line 42 [Clause 140], at end insert— |
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| | | ‘(10A) | Where a determination has become final and binding in accordance with this |
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| | | section, the complainant may appeal to the High Court against the determination, |
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| | | the terms of any direction made under section 137(2), or any omission to make |
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| | Page 73, line 42 [Clause 140], at end insert— |
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| | | ‘(10B) | Where a determination has become final and binding in accordance with this |
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| | | section, the respondent may appeal to the High Court against the determination |
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| | | or any direction made under section 137(2).’. |
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| | Page 73, line 44 [Clause 140], after ‘proceedings’, insert ‘(except an appeal under |
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| | subsection (10A) or (10B))’. |
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