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23 Mar 2007 : Column 1174W—continued


23 Mar 2007 : Column 1175W
National benefit fraud hotline budget allocation
£

2001-02

1,086,000

2002-03

959,277

2003-04

957,977

2004-05

1,192,843

2005-06

986,000

2006-07(1)

597,010

(1 )Up to end of December 2006.
Notes:
1. Figures include goods, services and staffing costs.
2. The national benefit fraud hotline (NBFH) commenced in August 1996. Information around budget allocation is available only from year ending 2001-02. Prior to this, NBFH was the responsibility of the former DSS Benefits Agency Security Branch and figures on funding and budget costs are no longer available.

The available information regarding the number of people who have been successfully prosecuted for fraud as a result of evidence from the online report-a-thief form in each year are in the following table.

Convictions arising from completion of the DWP online report-a-thief form
Number

2000-01

0

2001-02

4

2002-03

20

2003-04

22

2004-05

33

2005-06

64

2006-07 (to date)

55

Note:
1. Information is only available from April 2000.

Mr. Philip Hammond: To ask the Secretary of State for Work and Pensions how many people were prosecuted as a result of evidence obtained from callers using the benefit theft hotline in the last 12 months for which figures are available. [124708]

Mr. Plaskitt: Between 1 February 2006 and 31 January 2007 there were 608 people prosecuted as a result of evidence obtained from callers using the national benefit fraud hotline.

Mr. Philip Hammond: To ask the Secretary of State for Work and Pensions how many callers used the benefit fraud hotline in each of the last 12 months for which figures are available. [124737]

Mr. Plaskitt: The current telephony system does not identify the number of unique callers. Many customers call the hotline more than once to check progress or to report additional information.

Information regarding the number of calls answered is in the following table.


23 Mar 2007 : Column 1176W
Month Calls answered

2006

February

21,351

March

20,887

April

12,737

May

15,387

June

20,327

July

16,819

August

20,513

September

14,295

October

15,784

November

22,653

December

11,118

2007

January

19,574

Note:
Data include external partners Broad Systems performance as they provide NBFH services during out of hours, they are not part of Jobcentre Plus.
Source:
National Benefit Fraud Hotline

Community Care Grants

Mr. Philip Hammond: To ask the Secretary of State for Work and Pensions how many and what proportion of applications for community care grants took (a) less than two weeks, (b) two to four weeks, (c) four to six weeks and (d) over six weeks in the last year for which figures are available. [124910]

Mr. Plaskitt: The information requested is in the following table.

Community care grant applications cleared in 2005-06 in Great Britain
Working days to clear Number Percentage

Less than 10

418,500

72.7

Between 10 and 20 inclusive

135,100

23.5

Between 21 and 30 inclusive

16,400

2.8

More than 30

5,500

1.0

Total

575,500

100

Notes:
1. The clearance time for an individual application is measured in whole working days from the date of receipt of the application to the date of the decision, inclusive.
2. Numbers are based on applications cleared in the most recent financial year, not on applications received during that year.
3. Numbers have been rounded to the nearest 100 and percentages to the nearest 0.1 per cent. (apart from the total).
Source:
DWP Social Fund Policy, Budget and Management Information System.

Mr. Philip Hammond: To ask the Secretary of State for Work and Pensions how many applications for community care grants were (a) successful and (b) unsuccessful in each of the last 12 months for which figures are available. [124911]

Mr. Plaskitt: The information is not available in the format requested. Such information as is available is in the following table.


23 Mar 2007 : Column 1177W
Community care grants in Great Britain
Month Initial awards Initial refusals

February 2006

22,900

24,200

March 2006

24,900

28,200

April 2006

19,700

20,300

May 2006

23,400

25,200

June 2006

25,300

29,000

July 2006

21,500

25,100

August 2006

22,500

26,700

September 2006

21,400

26,800

October 2006

25,300

31,200

November 2006

26,600

33,300

December 2006

19,000

24,100

January 2007

22,000

26,200

Notes:
1. Figures do not include awards or refusals made after review.
2. Figures have been rounded to the nearest 100.
Source:
DWP Social fund policy, budget and management information system.

Customer Overpayment Debt

Mr. Ruffley: To ask the Secretary of State for Work and Pensions how many individual cases of customer overpayment debt there have been in each year since 1997; what the total value was of customer overpayment debts in this period; what proportion of such debts are over 10 years old; and what the cost was of administering these debts. [106615]

Mr. Plaskitt: Our error reduction strategy “Getting Welfare Right: Tackling Error in the Benefits System”, was published on 24 January 2007. This first ever, ambitious strategy on error reduction is based on prevention, compliance and correction—preventing new error, ensuring that customers and staff comply with benefit rules and identifying/correcting existing errors.

The strategy will save £1 billion over the five years to 2012.

The information is only available from the fiscal year 2000-01.

Details of individual customer overpayments identified are in the following table.

New debts
Customer error overpayments identified Official error and small overpayments identified
Volume Value (£ million) Volume Estimated value (£ million)

2000-01

644,600

363

509,900

131

2001-02

568,700

328

422,000

106

2002-03

510,300

304

438,300

113

2003-04

386,700

278

303,900

85

2004-05

407,000

307

278,500

101

2005-06

549,600

365

296,800

99


The proportion of cases in the debt stock over 10 years old is not available.

Information on the cost of administering the above debt separately to the Department's other debt recovery operations is not available.

Eligible Loans Deduction Scheme

Mr. Philip Hammond: To ask the Secretary of State for Work and Pensions what the cost to his Department has been of developing the Eligible Loans Deduction Scheme. [118808]

Mr. Plaskitt: The projected total expenditure for implementation and running costs for the three-year period 2005 to 2008 is £2.246 million.


23 Mar 2007 : Column 1178W

Employment Schemes

Mr. Frank Field: To ask the Secretary of State for Work and Pensions how many participants there were in Employment Zone programmes for each month since April 2000; how many of those had previously engaged with Employment Zone programmes; how many found work; and how many had previously participated in the New Deal for Young People. [125901]

Mr. Jim Murphy [holding answer 7 March 2007]: Since April 2000, 75,000 people have gained a job through Employment Zones.

Of the 154,820 people who have entered the Employment Zone programme, 29,290 had previously participated in the new deal for young people.

Information on participants in Employment Zones for each month, and the number of those who had previously engaged with Employment Zone programmes is in the following table.


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