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Mrs. Maria Miller: To ask the Secretary of State for Work and Pensions how many (a) total and (b) full-time equivalent staff were involved in processing clerical Child Support Agency cases in each month since January 2005; and if he will make a statement. 
In reply to your recent Parliamentary Question about the Child Support Agency, the Secretary of State promised a substantive reply from the Chief Executive.
You asked the Secretary of State for Work and Pensions, how many (a) total and (b) full-time equivalent staff were involved in processing clerical Child Support Agency cases in each month since January 2005; and if he will make a statement. 
The number of fulltime equivalent staff working on clerical cases between January 2005 and January 2007 is provided in the attached table. Unfortunately we are unable to provide the total number of individual people involved in progressing clerical cases, as this information is not recorded.
In September 2006 the Agency transferred all of its clerical cases to the CSA Bolton site, managed by Vertex. By progressing clerical cases together in one location the Agency expects to deliver a much more efficient service to clients. CSA Bolton is currently processing over 26,000 Agency cases, and has delivered more than £7.5m in maintenance payments since its launch in September 2006.
A number of Agency people continue to be involved in clerical case progression. Their roles include the transferral of clerical cases to the CSA Bolton office, aiding in clerical case complaint resolution, and sharing best practise with the Bolton office to ensure Agency clients receive a consistent level of service.
Unfortunately we are unable to provide information concerning the number of people employed by Vertex for the clerical progression of Agency cases. As such, the information provided covers only those Agency employees engaged in clerical case progression.
I hope you find this answer helpful.
|Month||Full - time equivalents processing clerical cases|
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User testing of the DWP site www.dwp.gov.uk will take place in May 2007 and the results will be fed into making further improvements to the site.
Julia Goldsworthy: To ask the Secretary of State for Work and Pensions if he will list the former hon. Members who left Parliament in 2005 who have since been appointed to public bodies by his Department, broken down by party; and who was responsible for making each appointment. 
Mrs. McGuire: Information about the political activity of appointees is recorded and publicised in accordance with the Independent Commissioner for Public Appointments Code of Practice. This shows that no former hon. Members who left Parliament in 2005 have since been appointed to public bodies sponsored by the Department.
Mr. Rooney: To ask the Secretary of State for Work and Pensions how many lone parents have had a benefit sanction for failure to attend a work focused interview in each of the last four years; what proportion of booked work focused interviews for lone parents resulted in a sanction in each of the last four years; and what research his Department has undertaken on the impact of sanctions on lone parents on their subsequent moves into employment. 
Mr. Jim Murphy [holding answer 19 January 2007]: The available information on the number of lone parent work focused interviews booked, and number and percentage of benefit sanctions applied, is in the table.
|Lone parent work focused interview (WFI) benefit sanctions|
|Year WFI was first booked||Number of WFIs booked||Number of sanctions applied||Percentage of booked WFIs sanctioned|
Data exclude quarterly WFIs which were introduced nationally from October 2005 for lone parents whose youngest child is aged 14 and over as this administrative data are not yet available for analysis.
Labour Market Service evaluation databases.