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Mr. Philip Hammond: To ask the Secretary of State for Work and Pensions how many calls to the benefit theft hotline were (a) answered and (b) unanswered in each of the last 12 months for which figures are available. 
|Month||Calls answered||Calls abandoned( 1)|
|(1) Calls abandoned include calls whereby the customer hangs up prior to the call being answered by an NBFH agent.|
Data include external partners Broad Systems performance as they provide NBFH services during out of hours, they are not part of Jobcentre Plus.
National Benefit Fraud Hotline
Mr. Ruffley: To ask the Secretary of State for Work and Pensions what recent representations he has received on the conclusions of the Freud report on the welfare systems in (a) Australia, (b) New Zealand, (c) the US and (d) the rest of the world. 
Mr. Jim Murphy:
No representations have been received on David Freuds conclusions about the
welfare systems of these countries or the rest of the world. The Government will be responding to David Freuds review in the summer, and will invite people to make representations as part of that process.
Danny Alexander: To ask the Secretary of State for Work and Pensions if he will (a) put in place a mechanism for independent scrutiny of the Governments long-term review of its welfare to work strategy; and (b) if he will ensure that provision is made for third parties to contribute to the review. 
Mr. Jim Murphy: David Freuds report, Reducing dependency, increasing opportunity: options for the future of welfare to work, was published on 5 March. The Government welcome the report and will respond to its recommendations in due course. As part of this process, we will set out how third parties can make representations.