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4 Jun 2007 : Column 84Wcontinued
Ms Buck: To ask the Chancellor of the Exchequer how many individual applications were approved under the childcare voucher scheme in each of the last five years. [138684]
Ed Balls: This information is not available. The tax and national insurance rules provide an exemption of up to £55 per week where an employer provides employees with vouchers for qualifying child care. Formal application to HMRC is not required nor are employers required to report that they are participating in the child care voucher initiative unless they provide vouchers in excess of the exempt amount.
Mr. Frank Field: To ask the Chancellor of the Exchequer how many people reported a change in earnings taking them above the £25,000 income disregard for tax credits in the latest financial year for which figures are available. [139792]
Mr. Timms: Information on the number of in-work families in receipt of tax credits who estimated that their income had increased by more than £25,000 in 2006-07 is available in table 6.1 of the snapshot publication Child and Working Tax Credit StatisticsApril 2007. This is available on the HMRC website at:
Mr. Rogerson: To ask the Chancellor of the Exchequer what the average time taken was to dispatch an award notice to tax credit recipients who reported changed circumstances in each parliamentary constituency in each month from April 2003 to the latest month for which figures are available. [140071]
Mr. Timms: HM Revenue and Customs do not routinely collect data on time taken to dispatch award notices. However, HM Revenue and Customs aim to process 86 per cent. of changes of circumstances within five working days and 95 per cent. in 30 working days and the Department is achieving that aim.
Mr. Graham Stuart: To ask the Chancellor of the Exchequer (1) how long staff answering customer calls at call centres on behalf of the tax credit office are recommended to spend on each call; and if he will make a statement; [135385]
(2) whether guidelines are issued to contact centre staff answering calls on behalf of the tax credit office on the number of calls from customers they should deal with each day; and if he will make a statement; [135386]
(3) whether guidelines are issued to staff at the HM Revenue and Customs Cardiff contact centre on the number of calls from customers they should deal with each day; and if he will make a statement; [135387]
(4) how long staff working at the HM Revenue and Customs Cardiff contact centre are expected to spend on each call; and if he will make a statement. [135388]
Mr. Timms: Staff are expected to take the appropriate time to resolve the caller's inquirythere is no national set time for the duration of calls or for the number of calls to be handled.
As part of their day-to-day management activity, managers actively monitor individual and team performance focussing in particular on the relationship between call quality and call handling times. If appropriate, managers set local individual and team level goals for improvement.
Mr. Watson: To ask the Secretary of State for Culture, Media and Sport what meetings she has held with the Arts Council England since 1 January; and if she will publish the minutes of those meetings. [140549]
Mr. Woodward: My right hon. Friend the Secretary of State has regular meetings with the Arts Council in the course of official business. It is not usual practice to disclose the detail of such meetings.
Mr. Watson: To ask the Secretary of State for Culture, Media and Sport how much funding was provided to the Arts Council England in each year since its formation. [140547]
Mr. Woodward: The table shows public funding provided to the Arts Council of Great Britain from its formation in 1945. From 1995 onwards the figures represent funding for Arts Council England only.
£000 | |||
Year ending 31 March | Grant in Aid | Lottery | Total |
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