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7 Jun 2007 : Column 714W—continued


2006 2007
Oct Nov Dec Jan Feb Mar

Total trace requests

3,727

3,718

2,096

4,210

4,982

4,868

Successful pension scheme traces

3,338

3,300

1,899

3,766

4,204

4,571

Notes:
1. The total requests is the number of customers who may have requested one or more traces.
2. Successful pension scheme traces may be higher than requests due to multiple pension traces requested in one application.
Source:
Information generated from the Pension Tracing IT System

7 Jun 2007 : Column 715W

Pension Credit: Edmonton

Mr. Love: To ask the Secretary of State for Work and Pensions how many pensioners in Edmonton constituency are in receipt of pension credit. [140067]

James Purnell: As at February 2007 4,340 households in Edmonton constituency were receiving pension credit.

Pension Credit: Telephone Services

Mr. Waterson: To ask the Secretary of State for Work and Pensions how many calls the pension credit telephone number 0800 99 1234 received in each month since the service was offered. [138038]

James Purnell: The information is in the following tables.


7 Jun 2007 : Column 716W
Number of calls received by the pension credit application line (PCAL) in each month since April 2003
Number of calls received by PCAL

2003-04

April

20,811

May

32,752

June

30,235

July

118,223

August

181,861

September

427,896

October

482,782

November

318,278

December

193,895

January

495,558

February

433,790

March

430,072

Year end total

3,196,153

2004-05

April

380,917

May

248,075

June

310,269

July

241,897

August

151,539

September

172,708

October

122,951

November

102,563

December

76,248

January

98,798

February

411,124

March

168,645

Year end total

2,485,734

2005-06

April

95,606

May

64,110

June

60,379

July

94,246

August

99,357

September

102,879

October

131,887

November

207,303

December

88,422

January

139,213

February

78,560

March

153,422

Year end total

1,315,384

2006-07

April

89,884

May

97,494

June

60,479

July

81,945

August

62,413

September

51,355

October

63,119

November

51,710

December

35,663

January

33,360

February

31 ,946

March

45,958

Year end total

705,326

2007-08

April

20,965

Source:
Genesys Reporting System, PCAL.

Pensions: Forecasts

Mr. Waterson: To ask the Secretary of State for Work and Pensions what total cost has been of providing the Pension Service Forecasting Helpdesk since its inception. [138042]

James Purnell: Information is not available at this level of detail. The Future Pensions Division within the Pension Service use a range of communication channels to provide help and advice to customers. The direct operational cost of providing this service for the period April 2005 to March 2007 was £33.94 million. During this period the Future Pensions Centre received approximately 2 million calls, issued around 19 million pension forecasts and conducted 71,000 pension traces.

Remploy: Closures

Joan Walley: To ask the Secretary of State for Work and Pensions what representations he has received in support of the Remploy consortium of trade unions’ proposed future business plan for Remploy. [139481]


7 Jun 2007 : Column 717W

Mrs. McGuire: Representations have been received, in support of the Remploy consortium trade unions’ proposed future business plan, from members of the House and from the trade unions themselves.

Scheme Assets Review Team

Mr. Waterson: To ask the Secretary of State for Work and Pensions how many representations the unclaimed scheme assets review team has received. [138032]

James Purnell: The Financial Assistance Scheme Review of Scheme Assets team would like to invite
7 Jun 2007 : Column 718W
suggestions on the best use of scheme assets from interested parties, and also suggestions on how other non-public expenditure funding that has not already been allocated or earmarked could be used to increase assistance levels. The review Team has already met some key stakeholders but, pending a formal contact from the Team, suggestions can be sent to:

The Review will provide an initial view in the summer before consulting formally in the autumn.

As at 18 May 2007, the team have received five representatives to this email address.


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