Previous Section | Index | Home Page |
21 Jun 2007 : Column 2225Wcontinued
The information requested is in the following table. The target for replying to correspondence from members of the public and their representatives is to reply to 100 per cent. of letters in 10 working days.
Percentage cleared in target | ||
National | Ken t | |
The Pension Service: The target for replying to correspondence from members of the public and their representatives is to reply to 100 per cent. of letters in 10 working days. Information on correspondence is not collected monthly but I am able to provide the national quarterly figures for the last 24 months. This is shown in the first table. The second table gives the figures for correspondence from the Motherwell Pension Centre, this is the centre that covers the Kent area. It is not possible to provide figures for Kent separately as information is not recorded in this way.
Percentage in target | |
Percentage in target | |
The target for replying to correspondence from members of the public and their representatives is to reply to 100 per cent. of letters in 10 working days. Information on the time taken to reply to correspondence is not recorded monthly but I am able to provide you the figures for calendar years 2005 and 2006. These figures are the result of checking an annual sample of 384 cases and can be found in the following table. Figures for Kent are not available as information is only recorded nationally.
2005-06 | ||
Target | Achievement | |
The target for replying to correspondence from members of the public and their representatives is to reply to 100 per cent. of letters in 10 working days. Figures for Kent are not recorded separately.
Percentage | ||
2005-06 | 2006-07 | |
The target for replying to correspondence from members of the public and their representatives is to reply to 100 per cent. of letters in seven working days. Information is only available from April 2006 and figures for Kent are not recorded separately.
NationalPercentage cleared in target | |
The Health and Safety Executive (HSE)
The target for replying to correspondence from members of the public and their representatives is to reply to 100 per cent. of letters in 10 working days. I am unable to tell you how HSE has performed against this target as records are not kept centrally. Figures for Kent are not recorded separately.
The Departments target for replying to correspondence from Members of Parliament and Peers to Ministers is to respond to at least 90 per cent. of letters within 20 working days. The Department achieved 90 per cent. in both calendar years 2005 and 2006.
John Penrose: To ask the Secretary of State for Work and Pensions how many cases of people receiving confidential information about other individuals in error there were in each of the last five years in (a) Jobcentre Plus, (b) the Child Support Agency and (c) the Pensions Service. [143257]
Mr. Jim Murphy: The information requested is not collected centrally and could be obtained only at disproportionate cost.
Mrs. May: To ask the Secretary of State for Work and Pensions if he will list the official ministerial residences allocated to Ministers in his Department; and what the total annual cost is of running each. [141968]
Mrs. McGuire: No Ministers in my Department have been allocated ministerial residences.
Mr. Brazier: To ask the Secretary of State for Work and Pensions what the reasons were for the decision to move his Departments post opening and distribution services in Kent from Haden Building Management to the Royal Mail. [141430]
Mrs. McGuire:
The decision to move the Departments post opening and distribution services in Kent from Haden Building Management to the Royal
Mail was a consequence of DWPs review of office services, which includes post opening. This review concluded that the Department would make considerable operational benefits, provide significant cost savings and greater value for money to the Department and the taxpayer, by moving a new operating methodology by means of a single national contract.
Following competition, Haden Building Management won the contract to deliver the entire Departments office services requirements from 1 March 2007. Royal Mail is a subcontractor to Haden, opening post at Royal Mail centres, in secure mail opening units.
Next Section | Index | Home Page |