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17 Sep 2007 : Column 2190W—continued


Light rail boardings per person per year
1990-01 1995-06 2000-01 2005-06

North East

17

14

13

14

North West

1

3

3

3

Yorkshire and the Humber

1

2

3

East Midlands

3

West Midlands

1

2

East of England

1

Greater London

1

2

7

South East

10—

South West

All England

1

2

3

3


Departments: Customer Services

Mrs. Villiers: To ask the Secretary of State for Transport (1) how much revenue each of her Department's executive agencies received from customer services calls in each of the last five years; [155512]

(2) how much was (a) spent on and (b) recouped by the customer services departments of each of her Department's executive agencies in each of the last five years. [155513]

Jim Fitzpatrick: Where the Department's executive agencies have a separate and distinct customer services department or enquiry unit, the costs incurred and income recouped over the last five years is shown in the following tables. Income recouped is interpreted as meaning revenue received from customer service calls.

Revenue
£
DVLA DSA VOSA

2002-03

585,077

(1)

0

2003-04

384,754

(1)

0

2004-05

1,309,208

(1)

10,386

2005-06

3,021,010

(1)

63,407

2006-07

3,884,413

(1)

72,397

(1) DSA has not recouped any money from its customer services calls

The amount of revenue share has grown through this period in line with increased call volumes, and the increase in the amount of revenue share provided by telecoms suppliers.

In line with the David Varney recommendations DfT intends to migrate its major service numbers to the new 0300 number range, dedicated to the Government and not-for-profit sector, as soon as they are available later this year. This will cease any revenue share arrangements and customers will pay no more than they pay for calls to 01 or 02 numbers.


17 Sep 2007 : Column 2191W
Costs
£
DVLA DSA VOSA

2002-03

10,704,277

325,000

(1)

2003-04

15,081,330

428,000

(1)

2004-05

15,791,841

1,066,000

(1)

2005-06

15,706,096

573,000

(1)

2006-07

18,334,446

644,000

(1)

(1) VOSA does not hold separate data on costs of its Enquiry Unit

17 Sep 2007 : Column 2192W

Departments: Gateway Reviews

Mrs. Villiers: To ask the Secretary of State for Transport what percentage of gateway reviews returned (a) red, (b) amber and (c) green colour coding in each of the last five years. [155509]

Jim Fitzpatrick: This information is provided in the following table. To clarify, Gateway reviews assign a ‘red’, ‘amber’ or ‘green’ status on the basis of how quickly a recommendation should be actioned before moving into the next project phase. They do not measure a project's status or likelihood of success.

Report colour code 2002 2003 2004 2005 2006 2007 Total Total percentage

Red

0

6

23

29

36

26

120

41.8

Amber

5

14

36

34

26

15

130

45.3

Green

3

3

12

10

6

3

37

12.9

Total

8

23

71

73

68

44

287

100

Percentage breakdown

Red

0

26

32

49

53

59

42

Amber

63

61

51

47

38

34

45

Green

38

13

17

14

9

7

13


Mrs. Villiers: To ask the Secretary of State for Transport how much her Department spent in total on Gateway reviews in each of the last five years. [155510]

Jim Fitzpatrick: Prior to April of this year there were no direct charges for Gateway reviews. The Office of Government Commerce did introduce a payment scheme for reviews at the beginning of this financial year; however, the Department has yet to make any payments under this mechanism.

Other costs have been incurred by the involvement of external consultants in a small number of reviews; however, these ad hoc and infrequent charges are not recorded centrally.

Finally, there are also costs involved in the administration of reviews by departmental staff; however, because this varies significantly with the type of review being conducted, this could be calculated only at disproportionate cost.

Mrs. Villiers: To ask the Secretary of State for Transport what percentage of the cost of a gateway review is met by (a) her Department, (b) the budget for the project into which the review has been commissioned and (c) the companies contracted in to carry out the work on the project. [155511]

Jim Fitzpatrick: The Department supports the philosophy that Gateway reviews should be free at the point of delivery. All costs associated with a review are met from the Department's budget as part of its corporate assurance and governance processes.

In a small number of cases a project has specifically requested the involvement of an external consultant. The cost of consultants has been included in the project itself.

Departments: Private Finance Initiative

Dr. Cable: To ask the Secretary of State for Transport what the value is of the unitary payments of each private finance initiative scheme overseen by her Department over the lifetime of the contract, expressed in constant 2007-08 prices, and discounted to present value. [155028]

Jim Fitzpatrick [holding answer 10 September 2007]: The HM Treasury website provides updated details (on a six monthly basis) of unitary payments on PFI projects overseen by the Department for Transport. These were most recently updated in July 2007, with unitary charge payment projections extending until 2033-34. This information is available at:

Unitary charge payments should be expressed in 2007-08 prices. An appropriate inflation rate to use to express payments in 2007-08 prices is 2.8 per cent. This is HM Treasury's projection for RPI inflation consistent with CPI inflation remaining at its 2 per cent. target. The first year corrected for inflation should be 2008-09.

Unitary charge payments are projections covering more than the repayment of the capital value of a project and are conditional on the performance of the private sector contractor. The unitary charge payments often cover maintenance, cleaning and other services.

Heathrow Airport

Justine Greening: To ask the Secretary of State for Transport in relation to the Heathrow project board meeting note of 16 April 2007, item 8, what comments were received from BAA for inclusion in the public consultation document on expanding Heathrow airport; and if she will make a statement. [155110]


17 Sep 2007 : Column 2193W

Jim Fitzpatrick [holding answer 10 September 2007]: It is Government policy to work with BAA and other relevant bodies to see whether the further development of Heathrow is possible within strict environmental limits. It would be impossible to assess the viability of the further growth of Heathrow without the input of the airport operator. We expect to be consulting publicly later this year and for the reasons already explained in correspondence with the hon. Member, we do not believe it is in the public interest to release information on draft documents ahead of that consultation.

Lorry Drivers: Foreigners

Mrs. Dunwoody: To ask the Secretary of State for Transport how many foreign vehicles were inspected at the roadside in (a) 2005-06 and (b) 2006-07; how many were served with an immediate prohibition; how many of these prohibitions related to drivers’ hours; what the countries of origins were of these drivers; and how many prosecutions followed these roadside stops. [155387]

Jim Fitzpatrick: The relevant statistics relating to the Department’s Vehicle and Operator Services Agency (VOSA) are:

2005-06 2006-07 (to date)

Roadworthiness inspections

15,183

31,321

Traffic offence inspections

18,251

27,449


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