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1 Oct 2007 : Column 2368W—continued
| 90-99 per cent. | Below 90 per cent. |
It may be helpful if I provide some further context for our JOT performance figures. Since the 2006/07 JOT target was set, more recent historical performance information has become available, suggesting that the target involves a higher degree of challenge than was intended. Given this, the department recognises that the JOT points target was set 8.4% too high. A target level of around 12.4 million points would have been more representative of the degree of challenge intended, rather than the original 13.5 million-point target. However, it was agreed that Jobcentre Plus would continue to report against the original profile for 2006/07. Detailed JOT performance data is published on the Jobcentre Plus website and updated regularly.
I hope this is helpful.
Jobcentre Plus: Manpower
Danny Alexander: To ask the Secretary of State for Work and Pensions how many Jobcentre Plus staff were employed in (a) call centres and (b) frontline offices in each of the last 10 years. [152657]
Caroline Flint [holding answer 26 July 2007]: The administration of Jobcentre Plus is a matter for the Chief Executive of Jobcentre Plus, Lesley Strathie. I have asked her to provide the hon. Member with the information requested.
Letter from Lesley Strathie, dated 1 October 2007:
The Secretary of State has asked me to reply to your question asking how many Jobcentre Plus staff were employed in (a) contact centres and (b) frontline offices, in each of the last 10 years. This is something that falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus.
Unfortunately we are unable to provide a functional breakdown of Jobcentre Plus staff prior to March 2004.
The following tables provide the number of full-time equivalents (FTEs) employed in (a) Contact Centres and (b) Operational staff in Jobcentres, Jobcentres Plus offices, Social Security Offices and Benefit Delivery Centres and those who provide support for these services, for the period 2004 to 2007. Fraud investigation staff are included in table b. It is not possible to differentiate between those who deal directly with the public and those who perform other supporting functions in the second group of staff.
| (a) | ||
| FTE Employed in Customer Contact Directorate | FTE employed directly in contact centres | |
| (b) | |
| FTE | |
I hope this is helpful.
Jobseekers Allowance
Mr. Frank Field: To ask the Secretary of State for Work and Pensions pursuant to the answer of 20 June 2007, Official Report, column 1868W, on jobseekers allowance, how many and what percentage of new deal leavers (a) moved on to other benefits and (b) returned to other benefits on leaving employment (i) between six and 12 months and (ii) more than 12 months after leaving the programme in each year since 1998. [146808]
Mr. Mike O'Brien: Information on people returning to other benefits on leaving employment is not available.
The available requested information is in the following table.
Lone Parents: Pay
John McDonnell: To ask the Secretary of State for Work and Pensions what the average payment made to lone parents was in each of the in-work credit pilot areas; and what the average hourly pay was of the lone parents in work in each pilot area. [152807]
Caroline Flint [holding answer 26 July 2007]: The in-work credit was introduced in 22 pilot areas in four staggered phases from April 2004. It is designed to help participants cope with the financial aspects of the transition from welfare to work. Participants are paid £40 per week over and above their total income when they start work for 16 hours or more a week. This is paid for a maximum of 52 weeks. From 1 July 2007 the payment in London was increased to £60 a week to address the higher costs of living in the capital.
In areas other than London it is available to eligible lone parents, and in London it is available to all eligible parents.
Information on the average hourly pay of lone parents in work in each pilot area is not available.
The available information on the average payment made to eligible parents in each of the pilot areas is in the following table.
| In-work credit | ||||
| In-work credit districts | Phase | Total number of starts | Average total payment per participant (£) | Total payment per district (£) |
| Notes: 1. The areas in the table are those where the in-work credit was originally introduced. Many are now part of larger areas as a result of Jobcentre Plus reorganisation. 2. Up to the end of April 2007, 44,080 people had claimed the in-work credit and 28,030 people had finished their claim for the in-work credit. 3. Calculations of average payments are based on those participants who had finished their claim for the in-work credit. 4. Totals in the final row may not sum to individual figures as they include a very small number of in-work credit claims recorded from other areas. Data source: Lone parent evaluation database. | ||||
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