Legal Services Bill [Lords]


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Clause 109

Foreign bodies
Question proposed, That the clause stand part of the Bill.
Bridget Prentice: In so far as Scotland and Northern Ireland are foreign areas, they would fall under this part of the Bill and the relevant provisions would apply, if necessary, to the different jurisdictions—let us not call them foreign areas—in terms of the legal profession.
Simon Hughes: I should like to probe a little bit further. I do not know whether there is current provision along the lines of part 5 in Scottish law or the law relating to Northern Ireland, so I do not know whether there is any arrangement in either of those two places that would make it obvious whether, for example, a company carrying on such business north of the border in the Six Counties would be likely to want to act here.
The other side of the coin is that, presumably, organisations that are mixed in terms of professional background and expertise might be up and running in other countries. Again, I do not know. Can the Minister share anything with us about whether, as of today, ABS-type organisation is possible in the Republic of Ireland, for example? Is that already legitimate and something that happens? Across the water, on the mainland of Europe, the whole system is different, with the exception of the two common-law countries of Cyprus and Malta, so we are not talking as easily and readily about other European Union countries. Are we expecting companies or business structures to practise and offer services in England and Wales and Northern Ireland or Scotland, or the whole of the British Isles? Lots of the companies that have been mentioned do so. The services offered by Tesco and the AA do not stop at Offa’s dyke, Hadrian’s wall or the Irish sea. Will other organisations act across the jurisdictional boundaries?
Bridget Prentice: I cannot speak for mainland Europe. There is a different system there, and I am not aware, as yet, of any country that will have something similar to this measure, although a number are keen to see how it works and are looking to us to lead the way.
I mentioned on Second Reading that there were aspects of the provision that would allow changes to be made in the Scottish system, as the Scottish Executive had asked us to provide. I am not aware that the Republic of Ireland has such a system, although it is also interested in seeing how it works. However, there are facilities across the English-Scottish border for organisations to work in both places.
Question put and agree d to.
Clause 109 ordered to stand part of the Bill.

Clause 110

Reporting requirements relating to Part 5
Question proposed, That the clause stand part of the Bill.
Simon Hughes: Elsewhere, there will be registers that people can look at to see who is disqualified and who has a licence. It is implied but not yet expressed that the annual report, which is an important part of the accountability process, would be listed and could be found immediately on publication, first, in the place where one looks for the other information that has been referred to in part 5, and secondly, automatically on a website on the day of publication, so that as soon as an ASB published its annual report, it would go up on the site, people would have up-to-date information and its production would ensure maximum transparency.
Bridget Prentice: I think that I can guarantee that.
Question put and agreed to.
Clause 110 ordered to stand part of the Bill.

Clause 111

Interpretation of part 5
Amendments made: No. 124, in clause 111, page 60, line 21, leave out ‘in shares’.
No. 125, in clause 111, page 60, line 24, leave out sub-paragraph (ii) and insert—
‘(ii) are bodies in which persons within paragraphs (a) to (c) are entitled to exercise, or control the exercise of, more than 90% of the voting rights.’.—[Bridget Prentice.]
Clause 111, as amended, ordered to stand part of the Bill.
Clause 112 ordered to stand part of the Bill.

Clause 113

Overview of the scheme
John Mann (Bassetlaw) (Lab): I beg to move amendment No. 283, in clause 113, page 61, line 35, at end add—
‘(6) Nothing in this Part is intended to prevent an application to the Solicitors’ Compensation Fund for redress in respect of a determination by an ombudsman with which a solicitor respondent is unable or unwilling to comply.’.
As the lawyer’s friend, may I immediately correct the official record of the statements that the Opposition made? I have nothing but the highest regard for the profession, and all my intentions are deliberate ones to ensure that business goes to those of the highest regard and repute, rather than the minority who bring the profession into such great disrepute. It has been my pleasure in the past 12 months to work with some of the finest people. Mishcon de Reya, Bindman and Partners, Russell, Jones and Walker and Clifford Chance are all excellent proponents of the profession.
However, there are situations in which the course of regulation goes in one direction, but there are circumstances in which such power would be important in making the consumer, who has been done over financially, certain of redress, if redress were felt appropriate. I could cite cases to which the amendment would be relevant, but I do not want to detail them, not because of time, but because the cases are ongoing and I should not want to prejudice them. So I offer this modest little improvement to the Minister for her delectation.
2.45 pm
Bridget Prentice: My hon. Friend always looks to the centre of the issue. One of our main objectives is to ensure that the consumer gets the proper redress and gets it quickly. I commend my hon. Friend’s assiduous way of going about this—he will sense that there is a “but” coming—but the amendments are not necessarily the right approach. They are ineffective in the sense that there is nothing in the Bill to prevent application for payment under the compensation fund.
Clause 141 is designed to deal with instances where the solicitor, the barrister, or whoever the authorised person might be fails to pay redress awarded against him to a complainant. Under that clause either the complainant or the ombudsman can go to court to have that determination enforced. It is right that the determination should be enforced by court. A lawyer who has done something wrong should pay redress. If the complainant has to make an application to the compensation fund, that might send the wrong message that it is all right for a solicitor to refuse to comply with an ombudsman’s determination because everyone else will have to cough up on his behalf. That cannot be right.
The compensation fund is a discretionary fund. Only the Law Society and the CLC have compensation funds. It is a fund of last resort, operated by the SRA, where no other avenues are available. If a complainant were awarded £5,000 by the ombudsman as redress and the solicitor refused to pay, clause 141 would allow either the complainant themselves, or the OLC if necessary, to have that enforced through the courts.
If a situation arose where the solicitor genuinely could not pay, it might be possible to make the application for payment from the compensation fund. There is no absolute guarantee of success, but nothing in the Bill prevents that from happening. To that extent the amendment is unnecessary. My other concern is that it applies only if the solicitor is unwilling or unable to pay. What happens if a barrister, legal executive, notary or someone else who is an authorised person does not pay under the Bill? I gently suggest to my hon. Friend that singling out one group—solicitors or complaints about solicitors—goes against this part of the Bill. I do not want to see different systems for different complainants.
The idea is that the OLC is the single portal for complaints and I think it should also be the single portal for ensuring that those complaints are dealt with and treated consistently and transparently right across the board. That is why I prefer what we have said in clause 141 to these amendments. My hon. Friend is right to say that complainants do not like having to go to court. It can be a daunting and frightening prospect. That is why we tabled amendments in the other place that allow the OLC to bring those court proceedings on behalf of the complainant. If the lawyer does not comply with that determination and the complainant is intimidated, the ombudsman is there as a form of protection and can go to court on the complainant’s behalf.
I hope that my hon. Friend will know that there are no circumstances in which I would want to see any type of lawyer thinking that they might get away with refusing to pay or to comply with an ombudsman’s determination. If redress is awarded against them, they will have to pay it; either immediately or because they will be taken to court to ensure that they pay.
I hope that I have given a sufficiently strong response on behalf of the consumers whom I know my hon. Friend wants to see getting the best out of the Bill, and that he will feel able to withdraw the amendment.
John Mann: I thank the Minister for her response and I note her suggestion that this amendment is not strong enough; I certainly would not wish to have barristers excluded from any provisions in the Bill that they should not be excluded from.
So, I hear what the Minister is saying in relation to the amendment. However, I shall leave it to her to contemplate that there is potentially a loophole here. Although the Minister says that there is nothing that prevents this situation from happening, there is nothing that would make it automatic. A solicitor may go bankrupt—possibly by choice—or do a runner, perhaps because the volume of potential new complaints, which are comparable to the first one heard, can be added up and counted. That is certainly a possibility, and not just a theoretical one but a real one. If the rest of the country were to follow the example of my constituents, large numbers of people might choose to come forward—for example, miners and textile workers. That would create an interesting paradox. This question of positive powers needs some further reflection.
I hear what the Minister says, that the wording of the amendment may not be strong enough to deal with that situation. On that basis, I beg to ask leave to withdraw the amendment.
Amendment, by leave, withdrawn.
Clause 113 ordered to stand part of the Bill.

Clause 114

The Office for Legal Complaints
Question proposed, That the clause stand part of the Bill.
Simon Hughes: We have slipped, without any but the most observant of us realising, into part 6 of the Bill, which I hope even the Whips will think is relatively good progress. [Interruption.] I said, “Relatively good progress”; the Whips are never entirely happy, but they may be relatively happy at such progress.
We are now dealing with the first clause that establishes the Office for Legal Complaints. I would just like to make the point here, because it is obviously the right place to do so, that this is a welcome initiative. It is a proposal to ensure that there is, as it were, a one-stop shop for legal complaints, so that the public can be pointed in one direction and go through one door, and that any legal problems that may have arisen—a problem with a solicitor’s firm, or with a member of the Bar, or with both, or a problem anywhere else along the legal representation route—can all be examined together. That is a step in the right direction.
Historically, there are different professions, but the boundaries of their activities have been reduced over the years. Rights of audience, for example, in the courts have been widened; in many ways, that has clearly been a good and successful thing. Again, taking the starting point of the Minister in this respect, for the user of the services it seems to me that when there is a complaints system—such a system is necessary in a professional organisation, particularly those paid for with public money—it is better that we have a system that brings together professions that have so far been apart. Some professions have been much better than others in the past; some have been really quite good at dealing with their own discipline and the complaints that they have faced, and some have been far less good. It seems to me that we need to adopt the standard of the best, to ensure that the system is neither overly bureaucratic nor overly delaying but instead is good, efficient and accountable. The clause opens the door to that and puts forward a proposition that I am sure members of the Committee will support, and that members of the public will welcome.
Question put and agreed to.
Clause 114 ordered to stand part of the Bill.
 
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Prepared 22 June 2007