Select Committee on Communities and Local Government Committee Written Evidence


Memorandum by Crosby, Formby & District Citizens Advice Bureau (CAB) (SRH 47)

  The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

  Sefton is a place of contrasts, from the seaside resort of Southport to the inner urban area of Bootle. Despite possessing some stunning coastline and rural areas, Sefton contains some of the most deprived communities in the North-West. Currently 8 of the 22 wards in Sefton are classed as Super Output Areas (SOA's). (Indices of deprivation).

  The 1995 Merseyside House Condition Survey estimated that 13.5% of private housing in Sefton was unfit, against the regional average of 7.5%. There is ongoing work to tackle the major housing issues linked with deprivation and affordability.

  In housing terms, the diversity of Sefton's communities is equally apparent:

    The north of the Borough features predominantly private sector housing in owner occupation or private renting. The condition of some private sector housing gives serious cause for concern, as does the concentration of houses in multiple occupation (HMO). In addition house and land prices have increased in line with national trends, leading to a shortage of affordable housing.

    The south of Sefton is dominated by heavy industry, pre 1919 private dwellings and more modern local authority stock. Disrepair, and non-compatible land uses are the main issues in this area. Low property values and negative equity are of increasing concern and housing markets have more in common with Liverpool and Knowsley than the north Sefton area. The reasons listed above are why South Sefton was designated as a Housing Market Renewal Area.

Presently, the housing stock in Sefton totals 121,777 dwellings comprising:
*Local Authority stock 13,210
RSL stock7,137

Private rented10,143
Owner occupied91,287

*Due to transfer to `One Vision' Housing Association at the end of the year.

Taken from Sefton MBC website—www.sefton.gov.uk

  In 2005-06 10,086 enquiries were dealt with at Crosby, Formby and District CAB. 10% concern housing issues, of which, 23% were from private landlord tenants and 13% of these were around the issues of threatened homelessness. It is therefore clear that enquiries from the private rented sector are disproportionate to the number of private tenants in the local area.

  Each year there are indications of a substantial increase of these types of enquiries as the availability for social housing decreases in the Sefton area. It is clear that many tenants in the private rented sector are vulnerable due to poor security of tenure offered by private landlords.

Issue—Retaliatory Eviction

  A serious weakness with current legislation is that it doesn't protect private tenants from eviction when exercising their rights to have repairs and health and safety issues addressed.

  Under the Housing Act 1988 Section 21, to legally end an Assured Shorthold Tenancy Agreement, the landlord must serve a Notice Requiring Possession upon the tenant and must give the tenant a minimum of two months' notice. This notice applies to a statutory periodic tenancy which is a tenancy that automatically continues after the expiry of a fixed term Assured Shorthold Tenancy. As long as this notice is served correctly there is no defence for the tenant against the repossession of the property. Landlords are not required to give reasons, so they may legally use this procedure as a retaliation tactic if a tenant tries to get repairs or safety issues addressed. As a consequence, private tenants can be forced to live in poor conditions which have a detrimental effect on health and wellbeing. Tenants often do not dare risk taking action to exercise their statutory rights. Evidence suggests that this is undermining the effectiveness of legislation designed to improve standards in the private rented sector.

  The following recent local cases demonstrate what CABx across the country are reporting is a national problem.

    Case 1.

    Client lives alone and suffers from Crohns disease. She has lived in her privately rented flat for 13 years. As her tenancy agreement was never renewed after the first 12 months, she now has an assured short hold tenancy that has become periodic. In legal terms this means the landlord can use the tenancy accelerated possession procedure (S 21) and give 2 months notice. The landlord doesn't have to have any reasons or grounds to do this. The property is in poor disrepair with damp and has windows that don't close. Recently the gas fire was replaced with a two bar electric fire because the landlord did not want to pay for the chimney to be swept. This is the only form of heating which doesn't sufficiently heat the property and incurs high costs. As our client survives on benefits it is difficult for her to cope both financially and physically as the living conditions aggravate her health condition.

    The CAB successfully gained a grant from the `Warm Front' scheme for gas central heating. As there was no cost to the landlord he was happy to have it installed. However, when the contractors came to survey the site for the work to be carried out they decided they could not do it. The reason they gave is that the gas meter was located in the flat on the ground floor (Client 3rd floor). The landlord will not pay the £800 to have the meter relocated to client's flat, even though the landlord has a duty under the health and safety regulations. There is a serious safety concern, for if there is ever a gas leak, our client has to travel two flights of stairs to the neighbour's flat to ask for entry to switch off her gas supply. If the neighbour is not at home she has no other means to deal with the problem other than calling emergency help. Our client is protected by the law to enforce her landlord to deal with the health and safety issues. However, if she does exercise this right, it will result in her putting her tenancy in jeopardy, making her potentially homeless. In the past the landlord has served notice on previous tenants who have tried to have urgent repairs carried out.

    Case 2.

    Client lives in a privately rented house for the past 5 years. The house is in general disrepair and the landlord is aware of this but has refused to address it.

    He approached his landlord for help recently, as he was concerned about the ivy type plant that covers the wall of the rear of the property. His main concern is it has covered the vent for his boiler and it has grown over his window, almost completely covering it. He has tried to cut it back from his window, however, with at least two wasp nests contained in it, and together with the thickness of the plant, it is proving too difficult. The landlord has refused to deal with the problem, giving the reason that he is concerned that moving the plant will dislodge the brickwork. He has also stressed that he does not want our client to touch it either. The landlord has also refused to pay the £45 to the Council to remove the wasp's nests; he says that it is the tenant's responsibility. The health and safety issues were pointed out to the client and he was informed that the LA has powers to force the landlord to meet his responsibilities. Client has refused this help as he is concerned the landlord will evict him. Client's tenancy has lapsed into periodic, which means he can be served with a Section 21 notice and under current legislation this cannot be defended.

    These people are invisible to the local authority, because their fears of becoming homeless are greater than his fears for their safety.

POTENTIAL SOLUTIONS

  There is no doubt that there are a large number of private landlords who operate in a fair and professional manner. However, for the ones who do not there needs to be some protection for the tenant.

  The 2004 Housing Act has given wide ranging powers to Local Authority Environmental Health Departments with regard to health and safety standards. This legislation is at risk of being rendered meaningless, unless tenants who try to use it are protected from retaliatory action by their landlord.

  One way forward would be to remove the right of landlords to use S21 to evict a tenant in circumstances where the tenant has recently taken steps to enforce statutory rights regarding disrepair or health and safety issues. There is a precedent for this in that the recent legislation on licensing prevents landlords from using S21 where they do not have the required license. Also the forthcoming tenancy deposit protection legislation will make use of section 21 conditional on the landlord having met the legislative requirements concerning protection of any deposit charged in a statutory scheme.

  A similar approach already exists in employment law where an employee cannot be dismissed for trying to enforce their statutory employment rights. In such circumstance the dismissal would be deemed Unfair. We are seeking a similar outcome for a tenant who has a Section 21 Notice served as retaliatory action for attempting to exercise their legal right to repair and safety work.

  The extract below is taken from the Australian residential tenancies authority website, it illustrates how the issue is dealt with there. Similar protection is also offered in many states of America.

RETALIATORY EVICTION

  If the lessor/agent retaliates against the tenant by giving them a Notice to Leave (Form 12) without ground, because they tenant has enforced their rights, the tenant can apply directly to the Small Claims Tribunal to have the notice set aside. The tenant must apply to the Small Claims Tribunal within 4 weeks of getting the Notice to Leave (Form 12).

  For example, if the tenant asks the lessor/agent to fix something and they believe the lessor/agent has given them a Notice to Leave (Form 12) because they've asked them to fix something, the lessor/agent is retaliating against the tenant because they have enforced their rights. If the tenant wants to stay in the place, they can apply directly to the Small Claims Tribunal. (c) The State of Queensland Residential Tenancies Authority 2006.

CONCLUSION

  The introduction of such a reform here would help to improve property standards in the private sector and prevent the repeated cycle of tenants being evicted and then replaced by new tenants caught in the same trap. It would also have the advantage of being targeted only on landlords who are causing this problem, leaving the rest of the sector unaffected.

  The Law Commission's draft Bill on tenancy reform could provide the opportunity to make these reforms. However, they are not currently included in it.





 
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Prepared 21 November 2006