Select Committee on Culture, Media and Sport Minutes of Evidence


Memorandum submitted by the Institute of Conservation [ICON]

1.  INTRODUCTION

  Much of the discourse about collections in the heritage sector is about their value, their richness, their potential, and their capacity to draw in new visitors. We wholeheartedly endorse these statements, but will focus in our response on caring for our collections rather than on the value of the collections themselves. We hope that the Committee will be inspired by the many possibilities our collections can offer; but we also hope that, in its examination of evidence, it will succeed in extracting robust and factual answers on the questions which we regard as central to the quality of caring for those collections:

    —    who exactly has lead responsibility for that caring in each institution or agency;

    —    how appropriate standards are embedded in the professional practice of those who discharge that responsibility; and

    —    how those people are funded and trained to provide the levels of collection care the public has the right to expect.

  We believe there is a serious weakness running through the contemporary approach to collections and in the practice of collections management. This weakness is to assume that the presence and accessibility of our collections is something which can be taken for granted. We do not wish in any way to dampen the enthusiasm for unlocking the richness of our collections for improved public access and enhanced learning potential. On the contrary, unless these collections are actively cared for, they will, over time, become less accessible as their physical condition deteriorates.

  Care of collections is rarely a headline-making activity. There are occasional thrills when patient work on conservation reveals an old master to lie beneath a later painting, when a famous object turns out to be a fake; when an object previously thought to be a fake turns out to be authentic. There are, occasionally, historic moments in archives, such as the discovery of hundreds of manuscripts by Vivaldi, previously believed to be lost, in an archive in Turin nearly a century ago, or the more recent discovery of the Macclesfield Psalter in Shirburn Castle. For the most part however, care of collections is not a high-profile activity. In a publicity-driven age, care of collections is at a distinct disadvantage—it tends to be overshadowed by activities which are better able to grab the headlines or attract project funding. It is also likely to be sidelined by activities which more readily and quickly allow institutions dependent on public funding to demonstrate that they are meeting the targets set by government.

  A much overused phrase, which the committee is bound to hear repeatedly in the evidence it receives, is "collections are at the heart of everything we do." It is not sufficient for cultural institutions to simply restate this truism. Having collections at the heart of everything one does is not an achievement—it is an obvious statement of fact. The challenge for those institutions is to account for how they discharge their responsibilities as keepers and stewards of those collections.

  The heart, we contend, is a part of the body cultural which must be in rude health if its more visible and active members are to function properly. As a general diagnosis, the collections in UK museums, galleries, archives and libraries are not the healthy heart of a thriving body. Unless those collections are kept in better shape, they will not be able to meet the body's needs in the future.

  Icon is not making a case for greater attention and support for care of collections as an alternative to greater access and use. On the contrary, we see sustainable collections care as a necessary underpinning to this access and use. Our vision is of actively managed collections, with proper conservation and care enriching our means of revealing and interpreting information. Conservation both makes access possible and enhances the quality of that access by unlocking the stories within objects.

  This case was put most eloquently by the then Secretary of State for Culture, Media and Sport, Lord Smith of Finsbury, who said:

    "Conservation and the care of collections is vitally important in ensuring that our past will be available for future generations to learn from and understand. As always, it is important that there is a balance between stewardship of our heritage, care and access."

2.  ICON, THE INSTITUTE OF CONSERVATION

  Icon is the lead voice for the conservation of cultural heritage in the UK. It brings together three thousand individuals and organisations. It embraces the broad conservation community and incorporates not only professional conservators, but others who share a commitment to improving understanding of, and access to, our cultural heritage. As a charity, Icon is committed to public benefit through promoting public understanding of and access to all the diverse elements of cultural heritage.

  Icon operates the PACR (Professional Accreditation of Conservator-Restorers) scheme which enables the public to identify highly qualified and experienced conservators. Championing high standards in conservation, Icon strongly encourages organisations to use accredited conservators (ACRs) and to build requirements for the use of accredited conservators into guidance documents associated with the commissioning of conservation work and the granting of funds for conservation projects.

  To make the skills of accredited professionals accessible to curators, fellow professionals and the public, Icon operates the Conservation Register. There is no charge for searches on the Conservation Register and the bulk of the costs of managing it are borne by the profession itself. More than 20,000 searches for conservators were carried out on the Conservation Register in the last year.

  A successful bid to the Heritage Lottery Fund has enabled Icon to offer an internship scheme that will help tackle the shortage of practical and preventive conservation skills across the UK and increase the number of trained conservators and collections care specialists. More and better-trained practitioners will improve the condition of collections and make them more accessible to the public. Up to twenty internships per year will be offered over the four years of the scheme. Interns will be based with experienced conservators in institutions across the UK. These internships cover a very wide range of specialist skills—one, in metals conservation, is the Imperial War Museum in Duxford, working on preserving Britain's historic military aircraft; another, also in metals conservation, will be at the National Maritime Museum in London. There is also an ethnographic conservation internship at the Marischal Museum in Aberdeen and and a collections care internship at Manchester City Galleries.

  Icon is a partner, together with the National Preservation Office (NPO) in Collections Link, the new national advisory service for collections management managed by MDA.

3.  HOW DID WE GET TO WHERE WE ARE?

  3.1 In 2002, the predecessor body of MLA, then called Re:source, funded study of "Collections information and advice in the museums sector". This study noted:

    —  There is no common understanding of the term "stewardship" and its concomitant responsibilities.

    —    There is a surprisingly low level of knowledge and understanding out there. Often people do not have sufficient knowledge and understanding to frame the appropriate questions for the guidance and advice they are seeking.

    —    The increasing focus at national, regional and institutional level on learning and access is believed to be at the cost of stewardship of collections.

    —    There is great concern about the future provision and sustainability of collections management and collections care information and advice.

    —    Cost-cutting measures such as the reduction of conservation staff at major national institutions are seen to have an important practical and psychological effect.

    —    An absence of leadership and strategy at a national level.

    —    The demise of the former Museums and Galleries Commission Conservation Unit and particularly the post of Environmental Advisor are cited as evidence of the absence of national leadership in the area of collections care.

    —    The use of contractors by national and regional agencies is compounding fragmentation and eroding cumulative knowledge which was built up through advice and ongoing relationships.

    —    People want practical advice and problem solving that are context sensitive; they want guidance to help them to make meaningful decisions.

    —    Printed and web resources are not widely valued and people only use them when they have been directed to them through direct personal advice and training.

  MLA has made a start in addressing the penultimate point by funding the creation of the new Collections Link service. Apart from this the overall picture remains largely unchanged since 2002.

  3.2  A second report from Resource in 2002 was entitled "Collections Management-Preserving the Past for the Future." The stated aim of this document was to develop a framework to deliver improved collections management across the sector. Unfortunately this never emerged.

  3.3  Two years before this, the Heritage Lottery Fund and Re:source published a report called "Stewardship". This noted that in 1998, only 7% of UK museums had a in-house conservators, around two thirds of whom were employed by national museums. Two thirds of national museums also claimed that their conservation provision was insufficient, but more than half had no plans to expand it. Nearly a decade has passed since then, and in the intervening years the proportion of museums with in-house conservation capacity has almost certainly continued to decline. While museums and other institutions are often able to meet their current conservation needs by outsourcing to private conservators, the increasing dependence on conservators who are sole traders, with no capacity to train up the next generation of skilled professionals, threatens to create a major skills shortage in coming years.

  3.4  In its original manifesto (2000), Resource said they would "recognise more explicitly the importance of stewardship issues involving the conservation, care and development of collections". Unfortunately, Re:source never achieved this and, once it was reconstituted as MLA, stewardship largely disappeared from its list of priorities.

  3.5  This list is by no means exhaustive—it omits related reports, studies and recommendations on collections care from The Museums and Galleries Commission, The Scottish Museums Council, Regional Museums Councils, the London Museums Agency, MDA, and other agencies. For a number of years we have been enthusiastically assured that "collections are at the heart of everything we do" while little effective action has been taken by public agencies to improve the quality of collections care in our heritage institutions. Where improvements have taken place, they have generally been the result of dynamic and forward-looking individuals leading change in their own organisation. However these localised improvements have taken place within a general context of decline in funding, practical advice and skills development across the sector. The number of organisations which set out to "develop a strategy", "lead initiatives", "roll out best practice" and "broker partnerships" has continued to proliferate, while resources for front-line collections care and preservation work have become harder to secure and sustain.

4.  RECOMMENDATIONS

  4.1  Spend Less on Strategy and more on Delivery.

  4.2  Advocate the value of heritage for its inherent value as much as for its contribution to wider social goals such as regeneration or tourism.

  4.3  Invest to make collections a useful resource, by setting appropriate targets and policies and providing funding.

  4.4  Develop measures of the value of investment in heritage collections which relate to the values the public already espouse and which are more effective policy drivers than crude visitor numbers.

  4.5  Clarify the long term commitment the State is prepared to make through its various agencies to protecting, preserving and making accessible our nation's heritage.

  4.6  Review the UK's tax regime to encourage greater charitable giving to cultural institutions.

  4.7  Consider introducing a statutory responsibility for local authorities towards museums similar to the existing provision for libraries.

  4.8  Encourage DCMS-sponsored bodies to refocus on the heritage assets under their care as well as on core collections activities such as preservation and conservation which are critical in enabling access and community engagement through exhibitions, loans and outreach.

  4.9  Secure a commitment from DCMS to act as a stronger advocate for care of collections to other Government departments, in particular, the Treasury.

  4.10  Ensure the MLA partnership plays an active role in advocating higher standards of collections care through supporting the use of the Conservation Register, accredited conservation professionals and the "Benchmarks in Collections Care".

  4.11  Identify sources of funding for frontline support services in collections care. Since the restructuring of regional agencies there is a lack of identified funding for conservation and smaller institutions no longer have an obvious place to turn for support.

  4.12  Ensure that funds for increasing social inclusion and diversity are not made available at the expense of funding for low-profile collections care activities which support collections and are required to underpin sustainable inclusion and diversity activities.

  4.13  Encourage cultural institutions to undertake "conservation due diligence" when considering acquiring new objects or collections, providing an evaluation of the conservation measures likely to be required over the  predicted lifetime of the object.

  4.14  Address issues of decay of retained collections as part of the review of the ethics of disposal.

  4.15  Expand training capacity in heritage institutions to develop the practical skills base for future  collections care professionals.

5.  FUNDING, WITH PARTICULAR REFERENCE TO THE ADEQUACY OF THE BUDGET FOR MUSEUMS, GALLERIES AND ARCHIVES, AND THE IMPACT OF THE LONDON 2012 OLYMPICS ON LOTTERY FUNDING FOR THEIR SECTOR

  5.1  The next few years will undoubtedly see a reduction of funds available to the sector due to their diversion towards the Olympics in 2012. This is likely to have a particular impact on London's locally funded museums, galleries and archives which will have to compete for funds. It is also likely that DCMS direct funding to national museums will be curtailed—indeed a cumulative reduction in real terms of 25% over three years is being explored—at a time when they are being asked to do more—not least put on a good show during the Olympics—with inevitable consequences for the stewardship of collections.

  5.2  Funding for the sector which might benefit the collections is fragmentary. It includes central Government (DCMS, MOD, DfES, DCLG, DCA, DTI (OST), local government, Lottery, NHMF, charitable trusts, commercial ventures and sponsors, visitors and charitable donations. Such diversity of funding sources is not necessarily a bad thing, but is indicative of the overall lack of strategic direction and reliable support for this sector.

  5.3  Likewise, the sources of funding are often highly targeted on specific priorities. The overall quantity of funding available for the sector may rise or fall, but it is necessary to drill down below the headline figures to look at what the money is available for. Only rarely is it available for ongoing collections care work.

  5.4  The DCMS Annual Report 2005-06 says "Capital funding for museums and galleries is due to increase by nearly 82% in 2006-07, with a further increase of nearly 49% in 2007-08." These figures are very impressive, but they do not necessarily augur particularly well for collections care. Some of the money will be spent on new access initiatives that will not include collections care. Some of it will replace resources already lost to local authority museums in LA funding cuts; some is only available to regional museums; some is being spent not directly on museums, but on layers of strategic planning which are of questionable value.

  5.5  DCMS prefers to leave its NPDBs to make their own spending choices, so that funding tends not to be ring-fenced for specific purposes, such as collections care. However, the Department does set priorities for the sector which necessarily influences how funding is spent. Current DCMS priorities for its sponsored bodies and the sector in general make scant mention of collections. This risks these activities being side-lined.

  5.6  There is a copious flow of national and regional strategy documents, but few of them propose significant expenditure on front-line work, including conservation, mainly because funding is not obviously available. Typically, a recommendation for Year 3 from SEMLAC is: "SEMLAC will encourage and support the development of partner funding applications for stewardship." "SEMLAC will develop and obtain resources for its stewardship strategy for the next three years". These worthy objectives hardly reflect the urgent requirement for direct funding of collections care.

  5.7  Accessing information about available resources is often as much of a problem as the level of resource provision itself. The relevant strategic reports over recent years (unevenly available over the regions) all point to a shortage of funds. A typical analysis, from the SEMLAC strategy, says: "Funding is required not just for immediate work to make collections accessible for now and the longer term, but also to nurture the skills of the conservation workforce. Recent investment by HLF in an internship scheme is very much to be welcomed, but a more sustainable solution is required. This should be a matter of concern for the DCMS and the MLA."

  5.8  Local authorities face particular pressures, which invariably tend to whittle away the resources available to museums, and their non-statutory provision, forcing them to focus their efforts on the access and community agenda, without recognising the centrality of collections to the achievement of that agenda. The move to trust status may have eased pressures temporarily for some, but fails to deal with the root problem.

  5.9  Relatively new funding sourced through DCMS for museums includes Renaissance in the Regions, Designation Challenge funding, and the DCMS Wolfson Fund. The Renaissance programme has stimulated investment in collections development in regional museums, but by no means uniformly. Output is variable, in part because money was awarded to hub museums in phases. Phase two museums only started to receive significant funding in 2006.

  Criteria for the DCMS Wolfson Fund include "improvements to environmental controls in public access spaces and galleries (though not to storage facilities for objects not on display)". Icon welcomes the fact that environmental improvements can be funded under this scheme. However we believe that if it is recognised that objects require certain environmental conditions while on display it seems perverse not to fund appropriate improvements in storage environments too. While the funding is welcome, much of it goes on "pure access" projects; and a fund of £4 million per year could not have a major impact on environmental management of collections at a strategic level, even if all of it were devoted to environmental improvements.

  5.10  Lottery funding has had a significant positive impact on the sector, most notably through the Heritage Lottery Fund. It is good news that the HLF share of lottery funds has not been cut, but the pot is smaller due to impact of the Olympics 2012.

  HLF has historically funded capital spending, not recurrent costs such as care of collections. This means that there may be money for new storage, displays or environmental controls, but that money is not normally available for sustainable collections management. We understand that HLF is currently looking at ways of evaluating its impact which will inform its future decision making on grant-giving, such that lottery money is less likely to go into projects which may face severe difficulties in raising new funds after HLF money runs out.

  One of the negative aspects of HLF funding has been the increased emphasis on projects. Short-term gains made through investments in projects may sometimes be negated by cuts in revenue funding of core activities and posts, which are often collections care related. Large new spaces displaying or storing collections can generate additional staff and other posts which prove not to be sustainable, particularly for local authorities. Project funding can therefore create problems of sustainability, in terms both of physical maintenance and of know-how.

  5.11  A new and most welcome stream of funding for the sector is the Arts and Humanities Research Council which now embraces research in some museums, galleries, libraries and archives. In our comments on their strategic review, as well as in our response to the recent House of Lords inquiry into Science and Heritage, we urged a more coordinated approach to funding of the conservation science which underpins modern collection care.

  5.12  Museums, galleries and archives have traditionally worked with small budgets, and have done so creatively. Given the different sources of funding on which different types of organisation are dependent, it is difficult to make an over-arching comment on adequacy. With more funds, the sector could do more and the recent Values and Vision document goes some way towards outlining this for the cultural sector as a whole. The biggest problem seems to be that growth in some areas (the arrival of Lottery funding, or the injection of funds to regional museums through the Renaissance programme) is often negated by cuts in other areas (frequently, local authority funding). Museums and galleries are generally capital rich but income poor. They often suffer from an emphasis on exhibition and display rather than on imaginative engagement with collections.

  5.13  There is a need for measures to encourage greater philanthropy. A review of the UK's tax regime to encourage greater charitable giving to museums, galleries and archives would be welcome.

  5.14  As is being increasingly realised, the provision for greater access needs to take account the interests of future generations as well as the current one. Under present funding regimes, such collection care money as can be found is closely tied to imminent exhibitions and other access projects. Meanwhile the longer-term requirements for the stability of heritage items into the future have to be ignored, creating a legacy of neglect which will cost future generations dear.

  5.15  Business rates are a major financial burden for many museums, particularly those under the management of local authorities. Museums with trust status are able to claim up to 100% relief on business rates. However many museums may not wish to pursue trust status as this could undermine rather than improve their funding base. If relief on business rates were extended to all accredited museums, not just those with trust status, this would release funds that could potentially be redirected towards collection care.

6.  ACQUISITION AND DISPOSAL POLICIES WITH PARTICULAR REFERENCE TO DUE DILIGENCE OBLIGATIONS ON ACQUISITION AND LEGAL RESTRICTIONS ON DISPOSAL OF OBJECTS

  6.1  The 2005 DCMS consultation "Museums and the 21st Century" raised many issues relating to collection and disposal. One of the positive outcomes of the consultation to date has been the establishment of a Collaborative Working Group which is discussing the benefits of, and proposals for, a National strategy for museums.

  The group noted that there were fewer acquisitions by museums today compared to the 1960s and 1970s. However, as the graphs below illustrate, some museums were collecting at levels in the 1960s and 1970s which were without historic precedent and which may not necessarily be sustainable.

  The group acknowledged the perception, probably misplaced and founded on high prices for fine art, that museums could not successfully secure external funding for acquisitions. Icon shares the view that while there are particular problems in fine art acquisition, these do not necessarily characterise the museums sector as a whole. The volume of archaeological artefacts and collections, for example, continues to be high. Indeed, the only headline achievement involving collections in the DCMS/MLA funding agreement for 2006-07 to 2007-08 states "maintain an upward curve increase in the number of finds per annum recorded through the Portable Antiquities Scheme (PAS)". There is however no corresponding commitment to post excavation care. There is also no designated recipient museum for excavation archives for many areas of England, or indeed for any offshore archaeological sites.





  6.2  An approach towards acquisition which involves collections care ensures good value for public money. Icon recommends that sound collections care planning be part of acquisitions policies. Icon recommends that where possible, cultural institutions should undertake "conservation due diligence" when considering acquiring new objects or collections—that is, that a condition report be carried out on the proposed acquisition and an evaluation of what conservation measures are likely to be required over the predicted lifetime of the object; and that these be factored into the financial decisions about whether to acquire. These principles should also be applied to the acceptance of long-term loans if the responsibilities for conservation are to reside with the museum, gallery or archive. Failure to make future conservation needs a factor in acquisition decisions may lead, in certain cases, to items acquired at the cost of strenuous fundraising efforts being withdrawn from display or use later on because the institution cannot afford the conservation costs of continuing to make them accessible.

  This is of particular importance when considering the collection of 20th and 21st century objects and archival material. The large-scale acquisition of 20th century objects poses significant challenges for conservation because the 20th century has been such a tremendously fertile period for experimenting and developing new materials. Since the development of Bakelite in 1909 many hundreds of plastics have entered common use and we are learning as we go along about how these materials degrade, responding to factors such as light, humidity and temperature. Photographic and film collections held in galleries and archives as well as museums are another example of valuable cultural artefacts made from modern and sometimes highly unstable materials. Sound and video recordings often combine new and unfamiliar deterioration problems with major access challenges. In 1986 the BBC commemorated the 900th anniversary of the Domesday Book by publishing it on video disc. Fifteen years later the disc and the system for reading it were both obsolete and in response to problems of this nature the Digital Preservation Coalition was established in 2001.

  6.3  Icon supports the principle that collections should be dynamic and should continue to be developed. This is important to maintain their relevance for current and future audiences. However, collections development does not have to mean an increase in the number of objects collected. Large, underused collections dilute already stretched collections management resources. A 2002 DCMS review identified that seventeen national museums were spending an annual £34.5 million on storage and collections management, around 15% of their total grant-in-aid. Icon agrees with the recent reports of the Museums Association (MA) (Collections for the future, 2005) and National Museum Directors Conference (NMDC) (Too much stuff, 2003) which propose that disposal policies be treated as an integral part of collections development strategies.

  Other suggestions arising from the MA report include proposals for joint acquisitions and ownership, for the increased mobility of collections, and increased number of loans. Icon fully supports the active use of collections but would again stress the need to consider the impact of these proposals on collections management policies and resources. For example the diversion of existing conservation resources to loans can have a negative impact on core conservation activities within an institution.

  6.4  Knowledgeable professionals are the key to increasing access to collections and developing their use. Museums, galleries and archives should be encouraged to be imaginative in the use of collections. Conservation and conservation research can play a role here, for example by presenting new ways for audiences to engage with collections and objects, such as at the National Conservation Centre (Liverpool), The National Gallery—Art in the Making series, The British Museum—Mummy: the inside story, and the Museum of London—LAARC (London Archaeological Archive Resource Centre). Even traditional exhibitions which use conservation as the subject matter have the potential to engage new audiences—witness the recent very successful exhibitions at Manchester Museum (Keeping it Together) and the Fitzwilliam, Cambridge (Mission Impossible?) which was also accompanied by lunchtime lectures and workshops. If it is accepted that collections are the USP of museums, and the source of their intrinsic and institutional value, there is a strong argument for making care and conservation activities a more explicit feature—demonstrating and sharing this knowledge rather than treating it as a "behind-the-scenes" activity and a cost rather than an attraction.

  6.5  Digitisation is often cited as a means of opening up collections and making them accessible. Whilst this is true, it should not be forgotten that digital preservation has its own set of problems and that any access strategy incorporating digitisation also needs to cover digital preservation.

  6.6  The museum sector recognises that it is time to revisit the issue of disposal. The MA has a consultation in progress with the aim of producing a toolkit that will bring together practical and ethical advice on disposal and guide museum through each stage of the process. This debate must appreciate the importance of depth of curatorial knowledge as being key to good decision making with regards to disposal. There is an excellent illustration of the complexity and cost of the process on the National Maritime Museum (NMM) website.

  Just as conservation evaluation has a role to play in acquisition policies, Icon likewise believes that it has a role to play in disposal decisions. Institutions need to be hard-headed and realistic about whether they can look after objects in their care to the standards they wish and which the objects themselves require. There is an argument for actively seeking to dispose of objects which may be judged to be exposed to higher risk of deterioration if they are retained than if they are acquired by another custodian better able to look after them.

  Icon believes that traditional strong ethical concerns about disposal may not always lead to the best outcome for objects and collections. While there has been a strong ethical presupposition against disposal, there is no such presupposition against mere neglect. It is difficult to see how quiet decay in storage for lack of conservation funds can really be an ethically preferable alternative to managed disposal. It may be that the museum sector can learn from the archives sector in which managed retention is integral to acquisition and disposition policies.

  Disposal will not solve the issue of resources for collections care though it will help to ease the problem. Many museums are dealing with this issue in a sensible and professional manner through the development of national and regional specialist groups.

  6.7  MLA sets standards in the areas of acquisitions and disposal for museums through the Accreditation Scheme for Museums. The guidance provided by MLA as part of the Accreditation Standard refers to the Museums Association code of ethics and DCMS as sources of advice (though cultural property matters are now handled by MLA itself). MLA is working with (and funding) the development of online access to Cultural Property Advice through Collections Link. This will be a valuable new resource for the sector.

7.  THE REMIT AND EFFECTIVENESS OF DCMS, THE MUSEUMS, LIBRARIES AND ARCHIVES COUNCIL AND OTHER RELEVANT ORGANISATIONS IN REPRESENTING CULTURAL INTERESTS INSIDE AND OUTSIDE OF GOVERNMENT

7.1  General

  Unfortunately, our sector has been characterised in recent years by a chronic lack of clarity over who is responsible for what; who has done what in the past; who is responsible to whom; and where one goes for advice and leadership. The recent reorganisation of MLA into a regional partnership offers the possibility of a fresh start with more focused and effective leadership, and it remains to be seen whether this will emerge from the new structures.

  Collections Care has been the subject of a great many reports, studies, action plans and strategic reviews in recent years. The appetite for asking the same questions over and over again seems not to be diminished by feeding; the lack of leadership in following through on all this research, consultation and input has become a depressing characteristic of our sector.

  Until recently there have been at least three tiers of organisation which think they have strategic responsibility for collections care—DCMS, MLA and the regional MLAs. In the case of museums there is a fourth tier in the Renaissance Hubs. This unwieldy structure replaced a system in which locally accountable regional organisations, the Area Museum Councils, delivered support and small scale grants to member museums. They also operated highly cost-effective collections care services. The latter-day proliferation of strategy-drafting and the gradual retreat away from provision of a range of real support services constitute a flight from reality which has had negative consequences for our national collections and from which it will take time, resources, leadership and concentrated effort to recover.

  The constant morphing of roles and responsibilities in recent years is highlighted in the relationship between DCMS and MLA. MLA was set up (originally as Re:source) as the "lead strategic agency" for Museums, but DCMS decided in 2005 to run its own consultation on the future of museums in the UK rather than leaving this to MLA. Conversely in 2006 DCMS devolved its non-strategic cultural property functions to MLA, including the Export Licensing Unit.

7.2  Remit and effectiveness of DCMS

  Icon accepts that the Olympics will be the major focus of activity in DCMS until 2012 but it is important that the heritage sector not be afflicted with planning blight and lack of focus for the next six to seven years—the last six have been quite chaotic enough. We are fortunate to have an energetic and committed Minister in David Lammy MP, and are confident that his personal commitment to culture and heritage will provide an invaluable focus for building a positive future.

7.3.i  DCMS Successes: Bringing in New Money

  DCMS has been successful in gaining additional funding for the sector, most notably for the Renaissance in the regions programme.

7.3.ii  DCMS Successes: Collaborative Working Group on the Future of Museums

  Although we are not entirely clear why DCMS itself undertook a consultation on the future of museums, one outcome of this has been very positive—the establishment of a collaborative working group to follow up on its consultation. This group has made a number of proposals for improved care of collections, and Icon hopes that its advice to DCMS will be heeded.

7.4.i  DCMS Weaknesses: Funding regime

  The weakness of DCMS begins, we believe, in the funding regime within which it operates. The PSA targets set by the Treasury for DCMS are mostly concerned with its role in sport rather than it cultural responsibilities. It is not surprising if, working in this target-driven environment, the department is correspondingly more focused on its sports work than on its cultural work. PSA3 commits DCMS to "Increasing the number accessing museums and galleries collections by 2%." In its 2005-06 Annual Report, DCMS largely reflects this "bodycount" method of assessing its own impact. While increasing participation is perfectly worthy goal we do not believe that simple increases in visitor numbers represent anything like an adequate measure of value for public money.

  The 2004 DEMOS paper "Capturing Public Value" eloquently set out the problems of setting quantitative targets for arts and heritage, and suggested some ways forward. When asked about the value of public heritage institutions, the public who enjoy them do not speak of social inclusion, enhanced mental health, crime reduction, and lower unemployment. They speak largely in terms of the intrinsic values these institutions and their collections embody. The challenge for government is to re-engage with the public in the terms the public understands and appreciates, and to devise more imaginative ways of capturing this value.

  DCMS has taken an active role in developing these discussions, notably through sponsoring the 2006 conference "Capturing the Public Value of Heritage". This search for a new discourse about the public value of heritage need to be a key focus DCMS activity in time for the next Comprehensive Spending Review. We should measure success in this regard by seeing whether the post-2008 spending round remains focus on crude quantitative targets or not.

7.4.ii  DCMS Weaknesses: Advocacy

  DCMS could do more to champion the sector inside of government. This question has already been addressed by the Committee in its report "Protecting and Preserving our Heritage" earlier this year. The section of the Report on "Heritage policy role within Government" acknowledges that in the case of the historic environment, there are complex and overlapping responsibilities and that to be effective, DCMS needs to be able to navigate these successfully and make a clear case within the framework of cross-cutting departmental responsibilities. As far as museums, galleries, libraries and archives are concerned, the picture is considerably less complicated than it is for the historic environment as DCMS enjoys a much higher degree of direct oversight in this domain. This means that we should be able to look to DCMS, for example, to secure increased funding for archives in the future. While museums benefits from Renaissance and there are good library strategies in place, archives suffer from a relative lack of dedicated funding.

7.5  Remit and effectiveness of MLA

  The recent restructuring of MLA into a partnership of regional agencies opens up both new possibilities and new risks. On the positive side, it may lead to a greater consistency between the regional MLAs, and end the practice whereby each separate agency spent years commissioning consultants to map the sector, identify best practice, and draft a regional strategy which was, in most important respects, the same as the next region's. On the other hand it is possible that the consensus approach may not be particularly helpful for low-profile activities such as collections care. If the partners all agree to focus on other priorities there will no longer be a central MLA authority to advocate collections care to them.

7.6  MLA Successes

  Despite widespread uncertainty about its role, remit and relationship with regional agencies, MLA has managed to achieve some significant successes in recent years. These include:

    —    Implementing a leadership programme for museums and archives, which may have a downstream effect on investment in collections.

    —    Operating the Designation scheme, which helps raise the profile of key collections although it does not, in itself, attract any additional funding to meet their needs.

    —    Operating the Museums Accreditation scheme, although there is a need for much more robust standards in collections care for museums seeking accreditation.

    —    The Acceptance in Lieu Scheme, now administered by the MLA, works very effectively and as a result many items of national significance have been saved for the nation.

    —    Supporting the Conservation Awards, which celebrate excellence in conservation and to which was added in 2005 a special award for Collection Care. The awards, which are administered by Icon, supported by Sir Paul McCartney, and also funded also by English Heritage, the Digital Preservation Coalition, and the Anna Plowden Trust, have served over their 10 rounds to focus attention on work in many collections, and thereby contributed to a raising of standards.

7.7.i  MLA weaknesses: Funding regime

  MLA's stated purpose is "to improve people's lives through access to these collections and resources—building knowledge, supporting learning, inspiring creativity and celebrating identity." This purpose is one which Icon fully supports. We are not convinced however that the funding and governance regime within which the MLA partnership is currently required to operate enables it to achieve its purpose adequately.

  The 2006-08 funding agreement with DCMS sets out the key priorities and targets for MLA. These are primarily about increasing visitor numbers, particularly of priority groups. In the 32-page funding agreement document, the only key task explicitly relating to collections is "to increase access to funding and development opportunities for our sector's collections, resources and services".

  MLA documents contain many high-minded objectives, such as to "establish a world-class and sustainable sector" and "putting museums, libraries and archives at the heart of national, regional and local life." These might well be interpreted as implying a significant degree of attention to collections care, but there is little evidence that this is the case. The explicit priorities of the funding agreement with DCMS are naturally reflected in MLA's own business plan for 2006-07. In this there is a single planned activity under the strategic objective of developing and funding a collections advice network—the Collections Link service led by MDA in which Icon is partnering.

7.7.ii  MLA weaknesses: Structure

  The organisation has had a troubled history and the confusion surrounding remits has been particularly apparent between MLA and the Regional Agencies. The recent reorganisation and creation of the MLA partnership may address these problems. The organisation has focused primarily on strategy, but much of this has also been carried out regionally. It is essential that strategy be developed centrally and that it be translated into effective support for collections care.

  The move toward a purely strategic role for both national and regional MLAs has resulted in the creation of a collection care "void". There has been no obvious successor to fill this void which was previously covered, to good effect, by the MGC Conservation Unit and the Area Museum Councils who supported standards, provided advice and co-ordinated activity in this area.

7.7.iii  MLA weaknesses: Standards in Collections Care

  The underpinning of collection care standards now relies on the Museum Accreditation Scheme. It is welcome news that this is to be included as the basis of a performance indicator by the Audit Commission for assessing local authority services as part of the Comprehensive Performance Assessment. We are concerned, however, that the bar for collection care may be set too low and that at present there is little incentive for improvement. Although Accreditation does seek assurance on several aspects of collection care, there is no formal requirement to demonstrate compliance with the Benchmarks for collection care for museums, libraries and archives developed by MLA over several years, even though almost all its Basic Level criteria would appear to be entirely obvious, minimal responsibilities for any museum aspiring to hold a collection. This cautious approach may have been driven by awareness by the MLA of the low level of resources available to museums to meet these standards of collection care. There appears however to be no clear policy to encourage attainment of the "Good" and "Best" levels, nor indeed any overt promotion of the benchmarks. In addition, MLA no longer has a post within its staffing structure dedicated to collections care.

7.7.iv  MLA Weaknesses: Cross-Domain Working

  One of the benefits of bringing Museums, Libraries and Archives together under a single agency was intended to be cross-domain working. MLA reports that its successful cross-domain initiatives are "Inspiring Learning for All" and the "Workforce Development Strategy".

  Collections and collection care activities such as conservation and preservation have however not been treated as a cross-domain activity. This has again resulted in patchy data about collections and resources available for their care. For example, surveys of conservation provision may be carried out for museums within a particular region whilst ignoring provision for archives and libraries (even though many organisations hold more than one type of collection) because the funding has come from Renaissance, which is for museums only. MLA recognises the need to secure improved funding for collections care in archives, and Icon hopes that this will be one outcome of the present enquiry.

7.8  Regional MLAs

  Assessing the regionalisation of MLA, it is difficult to see that there has been any overarching benefit to the care of collections. It is not clear that regionalisation was ever implemented in the first place in an attempt to produce a demonstrable public benefit or meet a sector need. Individual regional MLAs have, to be sure, managed to make some contributions to collections care, but it would not be accurate to say that this had been achieved because of regionalisation.

7.9  Regional MLAs: Weaknesses

  Icon believes that a great deal of time and resource has been used ineffectively in recent years as regional MLAs have attempted to re-invent the wheel in various ways, usually beginning with having consultants undertake a mapping exercise, followed by the drafting of a regional strategy which has often led to little practical activity of value. Much of the knowledge and understanding of the old Conservation Unit of the Museums and Galleries Commission has simply been lost, partly through lack of understanding of what already been done, and partly from an understandable tendency on the parts of each MLA agency to "look regional."

7.9.i  Regional MLAs: Weaknesses—Professional Standards

  For example, the MGC originally set up the Conservation Register as an authoritative central resource for institutions needing conservation and collections advice. MGC transferred the Register to one of Icon's predecessor bodies, the UK Institute for the Conservation of Historic and Artistic Works, which operated it in partnership with a number of other bodies and significantly raised its value as a public resource by making professional accreditation of conservator-restorers (PACR) a requirement for registration. Icon now operates the Conservation Register with no public funding, and uses it to ensure that heritage institutions can access the services of professionally-accredited conservators and collections care specialists free of charge. Despite this, various regional MLAs have from time to time indicated to Icon that they intend to set up their own regional lists or databases of conservators, which they recommend to heritage institutions seeking advice. These initiatives are partly inspired we believe, by a desire to be seen to be doing something helpful, and partly by a related desire to promote and encourage local businesses.

  These initiatives add no public benefit however, since the Conservation Register already enables local searches, and the public have already invested in it through MGC. Worse still, while the Conservation Register requires professional accreditation of the practices it promotes, local lists may not be based on any objective criteria. We do know of instances where accredited conservators on the Conservation Register have not being invited to tender for work in heritage institutions, and where the work has gone to an unaccredited practice. To the extent that they have developed their own lists of preferred contractors—and the precise extent of this is not entirely clear—regional MLAs have actually been contributing to an erosion of professional standards in collections care. Icon sees it as an important priority of the new MLA partnership to reaffirm the importance of professional standards in conservation and collections care, and to ensure that the partner agencies use the Conservation Register where appropriate.

7.9.ii  Lack of Funding

  The lack of adequate resources has been a serious weakness for the regional MLAs, and will continue to pose problems for the new MLA partnership unless new funds are made available. For example:

    —    MLA Northeast has 93 museums, 319 libraries and 42 archival collections within its remit and it runs a number of different programmes which cross these domains. Its 2005-06 budget assumes income of £1.4 million and expenditure on programmes of £790k.

    —    MLA East of England had an income of £1.01 million in 2004-05, and spent £835k on programmes.

    —    MLA East Midlands had an income of £938 million in 2004-05 and spent £812k on programmes.

    —    MLA London supports around 400 archive services, nearly a third of all UK archives, together with more than 250 local and regional museums and over 1,500 libraries. Its Business Plan for 2006-07 indicates projected expenditure of £738k across all programmes.

  For comparison, the income and expenditure levels for each of these regional agencies are broadly similar to Age Concern Camden (2004-05 income £1.7 million, expenditure £1.6 million) or The Manchester and District Home for Lost Dogs (2004 income £1.4 million, expenditure £0.9 million). They are each dwarfed by voluntary organisations such as West London YMCA (2004-05 income £7.9 million, expenditure £6.5 million) or the Welsh Air Ambulance Charitable Trust (2004-05 income £2.1 million, expenditure £1.9 million). Each regional body has been expected to stretch a very small resource across a very large number of different programmes covering a wide range of institutions. Of course, the meagre resources which the regional MLAs have had at their disposal only make the duplication of efforts they have engaged in all the more frustrating. There can be little surprise however, if they have struggled to make a significant impact.

7.10  Renaissance in the Regions

  The Renaissance in the Regions identified the care of collections as a key area of activity under the heading "PA4 Enhance the care, management and conservation of collections" in the 2004-06 business planning period. This heading was dropped in the 2006-08 business planning period after a review process and the emphasis shifted farther towards access and education. This made it very difficult to justify funding for collections care activities in this period as it could be interpreted that collections care activities would not be supported if submitted. Directors and managers are very sensitive to the lead given by DCMS /MLA when it comes to funding and will submit bids in the areas that they feel are most likely to succeed. Therefore the omission of reference to collection care jeopardises the inclusion of this activity in future business plans. This proved not to be the case in Birmingham where resources increased in the 2006-08 Renaissance funding round but feedback from others suggests that it has been difficult to get collection care activities included as directors and managers do not believe that they are a priority. This view is effectively supported by MLA as collections care is no longer identified in the Renaissance headings and sub headings.

  The remit and responsibilities of hub museums under the Renaissance scheme vary from region to region and is not always clear, at least to interested outside observers. Regional agencies seem to have passed different responsibilities to the Hub museums within their region. This makes it difficult for those seeking to engage with the sector to know who to contact for what.

  The MLA Review 2004-06 noted that "through Renaissance, we have funded 120 new collections posts: curators, exhibition staff and conservators in England's regional museums". These posts are very welcome, although the curatorial posts will probably be more focused on interpretation and documentation than on physical care, and it is perhaps noteworthy that the number of new exhibitions staff exceeds the number of conservation posts.

Number of New Posts created through Renaissance Hub 2004-06 Plans


Region
Curatorial
Research
Conservation
Exhibitions
Total posts in hub

North East
12
0
4
2
55.9
South West
31
0
1.5
3
79
West Midlands
10.4
2.8
0
3
47.7
Phase 1 Total
49.4
2.8
5.5
8
182.7
East Midlands
15
0
0
0
23
East of England
  3
0
0
3.4
17
London
2.6
0
0
0
12.4
North West
7.7
0
1
1.5
26.45
South East
11.72
0
2
0
25.47
Yorkshire
2
0
0
0
25
Phase 2 Total
42.02
0
3
8.3
129.32
Full Total
91.42
2.8
8.5
16.3
311.92


7.11  Heritage Lottery Fund

  It has been the Heritage Lottery Fund that has done most to develop and champion a view of heritage as socially and culturally valuable. The work of HLF has broadened the social base for the enjoyment of heritage so that there is now an acknowledged diversity of contributions to the national story. Since its foundation, HLF has funded over 2,000 projects for museums and collections with grants totalling over £1 billion. Its contribution has however not been confined to substantial injections of money. The Fund has also worked to raise standards through offering good guidance to its clients and requiring conservation management plans as a condition of funding.

  An example of the impact the HLF can have is its award of £1 million to Icon to support 60 conservation internships across the UK over four years. This was a share of a funding stream of £7 million which HLF invested in the development of a wide range of specialist heritage skills. Loyd Grossman, Chair of the Campaign for Museums, welcomed this initiative with the following words: "Over the past few years, several heritage organisations have expressed considerable concern about the diminishing pool of conservators. Well done HLF for addressing the urgent need to train more people before this shortage puts the UK's incredible treasure trove of heritage at risk."

7.12  Museums, Galleries and Archives

  Our leading museums, as well as galleries and archives, are not just the major customers for conservation skills—they are also the incubators and developers for them. It is important that they recognise this role and commit to developing the conservation skills which they will expect to call on in the future. The move to outsourcing conservation services in recent years has meant that there are fewer in-house training opportunities than before. For the present, institutions are able to buy in the conservation skills which they often developed in-house in previous decades before downsizing and outsourcing changed their workforce profile. Icon expects that significant shortages of skills professionals across conservation generally will appear in 10-15 years time as an entire generation of conservators reaches retirement age. While there are many examples of effective commitment to training and professional development of conservators in our institutions, we believe that overall, an effective balance between the short-term financial benefits of outsourcing conservation work and the longer-term cost benefits of having well trained and affordable conservators available to undertake required work has not yet been found. Major national institutions need to make a renewed commitment to training new generations of conservators, and to the professional development and accreditation of those who continue to work for them.

7.13  English Heritage

  English Heritage has responsibility for a large number of archives and object collections distributed among its properties. The shortcomings of its funding have already been highlighted by the Committee this year in its report "Protecting and Preserving our Heritage". Close partnerships on effective collections management between English Heritage and museums, galleries and archives are not common. At the moment the two domains do not generally share knowledge, skills or ideas. Icon believes that there could be a greater sharing of resources, experience and skills especially in collections care and in curatorial research. MLA and English Heritage might also benefit from a closer relationship on dealing with Tax Exempt Chattels, as they each have responsibility for handling different categories of objects.

7.14  National Trust

  The vast majority of the Trust's collections are indigenous contents of particular properties in its ownership, indicative of long historical links with the immediate communities. The collections are thus inextricably linked in the wider context. The collections can range from fine art to the every day garden implements. The National Trust manages these units as a whole. Many traditional methods of caring for the collections, in terms of housekeeping, are also preserved in these properties. In 2005 the National Trust published The National Trust Manual of Housekeeping. This is an excellent reference resource for small museums and galleries and Icon commends it very highly to the wider heritage sector. The National Trust has also been among the more forward-looking institutions in considering the effects of climate change on long-term collection care. Among the effects anticipated are: greater risk of flooding, torrential rainfall, higher summer temperatures, increased levels of UV radiation, and increase in museum pests.

7.15  Collections Link

  Collections Link is the new national advisory service for collections management. Funded by MLA until 2008, it is managed by MDA and delivered in partnership with Icon and NPO. Collections Link provides fast, easy access to current best practice in 16 areas of professional collections management. It is aimed particularly at small local museums which have no in-house collections care services and no longer have an Area Museum Council to act as a source of advice. Early indications of takeup of the service are encouraging, but while it is a valuable resource, it can only provide advice and not the face-to-face support those museums formerly had.

7.16  National Preservation Office

  The National Preservation Office, housed at the British Library and funded by a consortium of libraries archives and other stakeholders, provides an independent focus for preservation management practitioners and organisations caring for library and archive materials. Working on a very small budget, NPO provides enquiry and information services, preservation management training opportunities and guidance on how to develop preservation strategies. It has developed an invaluable Preservation Assessment Survey tool which enabled it, in 2005, to produce a clear picture of the condition of the country's library and archive collections. The headline findings from this report showed significant weaknesses in preservation practice, particularly environmental control; with 13% of library and archive material is in unstable condition and 50% of material stored in inadequate accommodation.

7.17  MDA

  MDA is the UK's lead organisation on documentation and information management for museums. It has played a vital role in helping museum professionals achieve national standards in the management of their collections. MDA has developed professional standards on behalf of the museums sector, including SPECTRUM, the UK Documentation Standard for museums. MDA holds the contract from MLA to launch and develop the Collections Link service.

September 2006



 
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