Select Committee on Culture, Media and Sport Minutes of Evidence


Examination of Witnesses (Questions 120 - 137)

TUESDAY 21 NOVEMBER 2006

MS JULIA BRACEWELL, MR STEPHEN CASTLE AND MS JULIET WILLIAMS

  Q120  Alan Keen: I will not dwell on this because we have got so much to cover. I have argued less strongly before we were awarded the Olympics than I will argue afterwards: I think we need to learn lessons. I cannot see that it is going to be held in nations with fewer resources than we have got, ever, in the future. I think that is caused by the IOC demanding that the village is within half a mile of the main centre, and it is a city Olympics rather than a national thing. Very quickly, would you not be happier if Scotland were actually hosting part of the Games than just looking for people to come and train with you? Without any extra cost, what part of the Games could you have hosted had it been not a London Games but a national Games?

  Ms Bracewell: We are already hosting some of the football matches at Hampden.

  Q121  Alan Keen: I am talking about the other stuff. I would not argue about the football.

  Ms Bracewell: Ultimately the IOC want a City bid and therefore we are happier that for us the way the Scots are going to take part is as athletes and volunteers.

  Q122  Alan Keen: I know you have to say that. I am asking what events could you have hosted in your regions without having to spend any extra money, apart from a few coats of paint?

  Ms Bracewell: All we are doing is going flat-out for the 2014 Commonwealth Games. I am going to dodge that one!

  Alan Keen: I expected you to!

  Q123  Janet Anderson: Turning to tourism—there are various different estimates of the financial benefit that is likely to accrue as a result of the Games. The Tourism Alliance has in fact said that they think "most inbound Olympics-related tourism will be in substitution for leisure and business tourism that would otherwise occur". I wonder if I could ask all three of you whether you think that is correct, or whether there will be additional benefits and whether they will be during the Games themselves or post the Games?

  Ms Williams: In many respects I think it is up to us in the preparations that we actually make. I think over previous Games there have been a huge raft of very different kinds of experiences in terms of tourism and the whole visitor economy. What it does tend to do, of course, is to provoke different kinds of experiences and behaviours even within the domestic market as much as it does within the international market. What we have done is to go about this in a sense by actually including tourism. The Chief Executive of VisitBritain sits with us on the Nations and Regions Group. The strategy for tourism for 2012 has gone through a really robust consultation process so that we have all had the opportunity to input into it, to give it the kind of substance that in the beginning looks at the whole welcome that we may have the opportunity to give; cleaning up our act very often in terms of points of entry, like airports, stations and so on and so forth; but actually taking on board the quality agenda; promoting the kind of skills opportunity and skills development opportunities within tourism to create a better and more robust product that then will have greater resonance with those incoming visitors overseas. I think in terms of the numbers themselves it is really quite difficult for us to make any particular projections at this particular point in time. I think the key issue is that the whole visitor experience will be underpinned by a really robust strategy, and the kind of action into which all of us buy in rather than necessarily just the tourist industry itself.

  Q124  Janet Anderson: In the South West will you have additional visitors as a result of the Games?

  Ms Williams: I think perhaps as a region we might be in a slightly different position because we do have the sailing events at Weymouth. I do see us attracting sailors to those waters that have a good reputation for sailing anyway. What I would like to feel is that London is a gateway to the South West, as much as it is to other regions of Britain. I think it is up to us to promote it as such so that visitors see what we have to offer outside the M25. If you like, it is an extension to the kind of stay of those who actually come to the Games but that the welcome is the same throughout.

  Q125  Janet Anderson: I think your point about the gateway is very interesting, because the Mayor of London of course has a responsibility to promote London as a gateway and always has. Stephen and Julia, what do you think?

  Mr Castle: Certainly from the East of England's perspective we would see the gateway issue to be very important, not only in terms of gateways to London through the regions—Stansted Airport and our port facilities, and we will be seeing a lot of people coming through those gateway access points into the UK—but the challenge for us is to say, "This isn't London Stansted, this is Stansted Airport which is in the East of England, based in Essex, and we would like you to turn right as well as turning left down the M11 to see and understand what the rest of the region has got". I think we see it very much as an opportunity to use the Games as a shop window, particularly for parts of the region that perhaps have not quite as good a reputation as we would like, and I am thinking of John and my home county in that sense, where parts occasionally suffer in people's perceptions. There is an opportunity there with 20,000 journalists being based there to sell the beautiful parts of Essex that John comes from and, indeed, the rest of the region. I think we see it also as an opportunity for business tourism, again touching the gateway, around the Thames Gateway. That is hugely important for our region and the opportunity to attract business travel, to put the Thames Gateway on the map as gateway to the Olympics. I think this is a real opportunity. We see a number of different areas and share some of the issues Juliet has got but, as much as anything, it is about using it as a window.

  Ms Bracewell: For us it is very much looking at the four years of the Olympiad, starting in 2008 and then going right through to the years afterwards. With the London Olympic Games how does that reposition and remarket Britain overseas? What you would hope is that we are trying to increase our tourism revenues by 50% by 2015 so we are saying this is a long-term strategy whereby, as Britain gets replaced overseas with an image of being dynamic, a great place for the youth to come and things like that, we would hope again we are able to market Scotland in that way to increase visitor numbers across the whole thing, not just the six weeks that the Games are running. Certainly over the six weeks of the Games, having gone to the Olympic Games, you can get fatigued by it all. We would hope that people would be quite happy to come up to the Edinburgh Festival, which would be happening round about that time as well. During the Games there might well be a chance for people to go and do other bits, but the real gain will be how to use the Olympics over that eight-year period to do something really fundamental.

  Q126  Janet Anderson: Your point about the Olympic procedures is interesting, because do you think that some potential visitors will actually be put off and might think, "Oh God, it's going to be overrun by Olympic visitors so I'm going to go somewhere else this year"? Do you think that is a likely effect?

  Ms Williams: I am absolutely sure that that is a potential effect. I think it depends on the way in which a) we promote ourselves nationally to the incoming public to make sure there is an extension of stay; and b) there are other parts of England outside London. I think it is how we promote and market the message. But we must make sure that the country as a whole is providing the welcome regardless of where the gateway is?.

  Q127  Janet Anderson: Generally, do all three of you think there will be additional visitors? We are not talking about just substituting visitors who would have come anyway?

  Mr Castle: The evidence of previous Games is that during the Games period that is questionable. As Julia has emphasised, over a longer period I think there is an opportunity for additional visitors.

  Ms Bracewell: Look at Barcelona—I was lucky to be out there last week—tourism increased significantly after the Games. You have a six-week TV commercial for Britain going out and people around the world. As they look at their TV screens to watch events, they are going to see some of the sorts of footage that was shown around Athens showing beautiful pictures of the country. There is a big advertising opportunity for us, as well as people going back and saying, "I had a fantastic time". Allied with strategic marketing, I would hope we do get an increase in visitors.

  Q128  Mr Hall: From evidence that we have received already and from what you have mentioned this morning it looks like you have reached a firm conclusion that there will not be many competitor nations in 2012 requiring pre-training camps in the UK. What is the basis of that sort of assumption?

  Ms Williams: I think it is difficult for us to ascertain and I think it will take us a couple of years before we really know. I think there are a few basic premises we have to adopt—the first of which is that we are in Europe and not in Australia, which is the point that Julia made; because a lot of the big teams are close by, but there are those who need special facilities and special opportunities that we can offer. I think the opportunity is different. I think what we were meaning to indicate was that there will be an awful lot of small teams from other countries who will need hosting as much as they need facilities; but also there will be the specialist team requirements as well. In a sense there are two parts to this, but I suggest that there will be a different map and a different geography, if you like, perhaps from previous experiences at other Games simply because of our circumstances.

  Mr Castle: I think it is also true to say it is a moving feast. It is developing and different teams will look at what we have done as a nation and seen whether that was successful or not and taken a view as to whether it is more the kind of activity they want to engage in. Julia was right, in the past it is has been very much a Team GB area of work but my sense is that there will be more interest in it. Particularly with Juliet's point around this issue of single sport teams, more smaller nations wanting to come and engage and the opportunity for communities where they have already got strong cultural links to build on those and to actually be involved in hosting, not just as a team but perhaps people who are supporting them, people who are travelling with them, I have heard of one community that is particularly interested on working on its existing business links with Korea, for instance, and got some thinking around opportunities for sponsorship and business that are based within that community around particular sports that are popular within Korea. It may not be about hosting a team but what they are thinking about is how they can build their existing cultural links off the back of the Olympics into different areas of work.

  Q129  Mr Hall: Part of what you are saying is what we ought to be targeting our market at are event-specific venues, rather than all-nation training camps?

  Ms Bracewell: Correct, I think that is right. Certainly you could bring three or four countries over to train in any particular sport around a venue probably more easily than you could bring a whole country with all its different teams—I think event-based, geography-based ones, and the sailing example you have had. I think the opportunity is to work on which teams you have already got existing links with. In Scotland obviously we have got international links with certain countries. If you did it properly you would have the athletes over and the athletes doing some media training, having some cultural stuff round about it and the local schools involved learning about those countries. The benefits for training camps go a lot wider. Certainly with some of the nations that we bring over during the course of a year to use our national centres in Scotland, when they come they have to run open training sessions so any coach in Scotland can go and watch how these top level teams train and exchange knowledge in that way. For us the training camps are not about an economic benefit; they are much more about involving the community in its widest sense.

  Q130  Mr Hall: I think that is a very important point. We are not looking at this as an economic benefit; but there is a whole range of other benefits that will come with it. What about being proactive in the competitive nations and going to them and saying, "What is it that you actually want?" You are cataloguing what we have actually got, but what about asking them what they want?

  Mr Castle: Part of the work we are doing around that cataloguing process is talking to national governing bodies and NOCs and finding out what kind of facilities they do need and what would they like to see in terms of preparation camps. That is being dealt with nationally. I think the political issue your colleague Mr Keen was referencing is that we do not want too many people running around independently trying to build those links and, therefore, dropping outside of the ability of us to have a single UK offer; and also not necessarily being able to understand what it is that visiting teams actually need. That work is certainly going on at a local level, and that is part of the preparation camp process that both Julia and Juliet describe.

  Ms Williams: The research has been well managed.

  Q131  Philip Davies: The ODA procurement is apparently going to start in early 2007, which is not that far away. Are you confident that businesses in all parts of the UK have got all the information to hand and are aware of all the opportunities of providing goods and services so they can submit tenders in good time; or are they going to miss the boat?

  Ms Bracewell: I have no doubt that businesses will not miss the boat. I think we have all handled businesses slightly differently. A few things just to put this into context: LOCOG has set up a one-stop shop, the 2012 website, so any business that wants to register for regular e-mails on what is happening, to learn about the procurement process, they can do that today to get information directly from LOCOG. Obviously back in the regions and the nations, Scottish Enterprise for us, the RDAs for others, are working with businesses as well. The second aim is to set up a business opportunities network which will do a number of different things. Where going down the supply chain you might have a small business that could work better with another one, you put them in touch so that they can go and deliver a service together. What we obviously have to do is to build up the support services and networks to make businesses which are not fit for purpose get fit for purpose so that they can tender and win contracts. I think the whole business thing is going to be quite interesting because it is going to drive a sea change in the way businesses do business. For me, in Scotland we have had great success for the three companies who were supplying LOCOG prior to the bid: High Fly, Navy Blue, who did all the documents, and Pagoda, who did communications work, have all reported increases in revenues and new businesses opportunities. Navy Blue, for example, has accessed markets in the US and the Middle East that it would not have done without having got the international exposure it did from working on the LOCOG bid. When success stories like that get out at the appropriate time then other businesses will come on. We have set up conferences for next year because we think in Scotland by then we will know more about the procurement strategy; we will know more about the timetables; and then we will be able to help our businesses get in. I think there is still time and I do not think they are going to miss the boat at all.

  Ms Williams: I think we have taken a slightly different view, in the sense that we have a large number of small to medium-sized enterprises in the South West. What we have encouraged them to do is look to using the Olympics as a catalyst to the improvement of their own performance. For example, we have research and development in composite structures for the aerospace industry and we are using the 2012 opportunity and sailing in the South West to make sure those are introduced on a much broader scale to the marine and maritime industry so there is a better use of resources and the building of relationships between various business sectors which, in a sense, perhaps also develops what we were saying to Adrian a while ago. It is the view that we have taken because we see that as a more immediate impact than we can actually give our businesses.

  Mr Castle: It is fair that there has been some anxiety, particularly around small businesses, that they might be missing the boat. Certainly a lot of the work we have been doing, and I have described some of the meetings I have addressed in your Chairman's constituency and have talked to some 600 businesses over the last six months, it is really about helping them understand the structures coming forward, and indeed pick up this idea that their Olympic legacy may not be supplying into the Games, but it might be about becoming fit for purpose for future Government contracts. There is a lot of interest and excitement around this.

  Q132  Philip Davies: Have you set any targets for how much of the Olympic procurement will be taken up by businesses in the nations and regions? Have you any idea of how much we can expect to see?

  Mr Castle: I think each of the nations and regions have probably got their own target. How much of that is around what is either deliverable or is perhaps ambitious I do not know. In the East of England we are looking at 10%, but I suspect all of my colleagues have probably got similar figures.

  Ms Williams: I suspect that it will have a lot more to do, to be honest with you, with geography and the sectors that each part of the country happens to major in. I think they will be different for us. We do not expect a large percentage. Actually I would imagine that perhaps some of our large corporates might be involved in terms of not just the construction and development of the Games but also perhaps in sponsorship and so on. Certainly what we have done is taken much more trouble to work with the vast raft of small to medium sized businesses to make them, as Stephen says, much more fit for purpose.

  Q133  Philip Davies: On a slightly different subject, are you receiving any feedback at all that the protection of the Olympic symbol and the thing they have set up to stop this ambush marketing is having any impact on local authorities or local organisations in terms of benefiting and promoting the Olympics?

  Mr Castle: The issue around branding and the association with branding I think is one of the most important issues for us to tackle in terms of delivering benefits of the Games outside of London. On the one hand I think we are all absolutely focused on the fact that protecting the Olympic brand and the revenue that is derived from that is actually critical for us to be able to deliver the kind of Games we have talked about. I think everybody understands that the way in which the key sponsors are involved in that, and the protection of their interests in that, is critical to the future viability of the Games and in particular 2012. On the other hand, we have a very sophisticated and deep civic society here where there is a real opportunity, and perhaps in a fairly unique way, to drive the benefits nationally. In order to do that there has to be some association with the Games themselves. You have got these two competing tensions around the branding issue. I have recently been doing some work with the guys who are looking at branding at LOCOG and I have been very impressed with the work that they have done so far. If they are able to deliver, I think the access to a brand that provides association to local government in particular but also to the voluntary sector in the way they are describing, then it is going to be unique and it will set a new template for handling brands around the Olympics. I think it is quite a big leap for the IOC to actually agree to that, but the reality is that these Games were sold on the fact that it was about a legacy that would reach right out into the community on a lasting basis. If we are to do that, and in particular local government and the voluntary sector are to play their part in delivering that lasting legacy, then we have got to find a way of association. As I have said, the work has gone on and it really is groundbreaking. If the IOC is prepared to step up to it I think we will move on to a completely different way with the Olympics in the future in which the brand is handled and is used and is driven out.

  Ms Williams: What we found in the South West—because we have such a large region, being the best part of 20% of the land area of England and a large number of dispersed communities—was that we needed something to corral the interest across the piece; and in the absence of a brand, and fully understanding the stance that LOCOG have had to take in terms of the national brand, we decided to work with them in order to produce something that would corral interest. We developed our own brand for the South West's interests in the Olympics in order that each of the counties and each of the local authorities could put their own name under the logo itself. That is now used right across the South West to denote any connection with our initiative in terms of the buy-in of the region to the Games.

  Q134  Rosemary McKenna: Clearly all of you are very enthusiastic about getting your part of the country being involved and benefiting as much as possible from the Olympic Games, and we are very pleased about that because that was one of our criteria in the Committee. Can I ask you what is happening in terms of the Cultural Olympiad? What is being planned in the nations and regions in terms of the Cultural Olympiad?

  Ms Bracewell: What is really interesting about London is that we have heard already it is the Olympics doing a number of different things for the first time. The Cultural Olympiad historically has not been a high part of the Olympics at all. It has been something which has struggled. There has been stamp/coin/medal competition, but actually the Cultural Olympiad itself has not been a huge thing; whereas London set out its stall very early that they are looking at it from the time that flag gets handed over in 2008 in Beijing, and there is a three-tier approach to culture. We were very fortunate, as were all the nations and regions, Bill Morris, recently appointed to LOCOG as Head of Culture, Education and Ceremonies, has done a tour of all the nations and regions and has brought together all the arts and cultural bodies. For us it was great in Scotland because we again had cross-working happening all of a sudden; the museums saying, "We can run sporting exhibitions for the year going into the Games, during and the year after" which has not happened before. The idea of having live sites around the country with cultural activities round about that will be something new for the Olympic Games as well. I think there is a lot going on around the Cultural Olympiad, and we have certainly been really pleased to be involved in that; and be involved early enough to plan it—because a lot of the cultural activities, the museums, they need four or five years to plan this. We are actually at the right point to be engaging them. If it was left any later we might have wanted to do it but been unable to do it.

  Mr Castle: I think it is also important to remember, picking up Adrian's comments earlier about the "usual suspects", within the various regional groups culture is very much embedded. The Regional Cultural Consortium are one of the key partners, and we have an arts culture strand within the work we do in Essex as well. There has been an engagement from the point that London was successful in Singapore, and indeed frankly before that during the bid phase of the various cultural organisations.

  Ms Williams: The same thing is very much true in the South West. The cultural consortium is very much part of our wider advisory board. Our initiatives certainly come as much from them as much as it does from anybody else. In fact I am sure you will remember the Eden Project in Cornwall was very much a part of the bid going forward; and we have already started to have the kind of events there that are starting to build participation particularly amongst the wider community. The ideas are starting to come forward and what we are looking at is potentially developing a decade of culture.

  Q135  Rosemary McKenna: The MLA has indicated that there is a concern about local authorities funding the museums and galleries etc. Is that a genuine concern? Is there any evidence to suggest the local authorities will be reluctant to do that?

  Ms Bracewell: Certainly what we have done in Scotland is, by being able to plan this far ahead, work with all the national agencies and ask them to look at: what are your priorities going to be during that time; is there a budget you have already got you could use in this way? This becomes a big theme. We are still at the stage where we are planning and working it all out to work out what the costs would be and whether they are met by national agencies, local authorities or whoever. I think we have got time to try and figure that one out.

  Q136  Rosemary McKenna: If they work out their strategy it does not necessarily have to mean that they have to put in a lot of additional money but that they skew their strategy?

  Mr Castle: I think one of the critical principles certainly in the East of England we have always engaged in as far as the Games are concerned is that it is not necessarily about doing lots of new things; it is about achieving existing targets and priorities and using the Games, as Julia described, as the "magic dust" to try and actually accelerate the delivery of some of these existing priorities. From my own experience of my own local authority, the museums and libraries have been very involved and very engaged as part of our communications plan; but it is actually about how the relationship between the libraries, for instances, changes with the community anyway; and they have been part of the bid phase.

  Q137  Mr Sanders: A very quick one. Should not the Cultural Olympiad start the day after the closing ceremony in Beijing and actually run all the way through? Should you not be planning that actually this aspect of the Games is as important as any other; and is the bit that can reach the communities that cannot be reached in other ways?

  Ms Williams: Absolutely. That is very much the view I think we have taken right across the nations and regions. It, probably more than anything else, is capable of touching every last individual in the country. We have certainly taken that view, and that is the way in which the plans and strategy for the Olympiad are starting to take shape.

  Mr Castle: The work Bill has been doing, which is knitting together the work that had already been occurring in terms of the regional cultural consortiums and the way they have been playing a role within each of the regions, that agenda is there. I described the fact the Olympics is not going to start in six years' time; the Olympics start for the East of England in probably 80 weeks' time once we get the handover of the flame and the Cultural Olympiad starts. That is just sharpening people's sense of urgency around it. I have been very impressed at the way cultural organisations have stepped up to the plate. Also it is very interesting the way local government have tied in with that as well. In my own personal experience local authorities actually say, "How do we take, for instance, linking China with London, the Beijing Olympics with what is happening in 2012 in this country?" In Essex we have very strong links with China, so there is a major cultural festival being planned in Essex off the back of the Beijing Games. Linking that is the local authority who is taking a very strong lead, working with key cultural agencies.

  Ms Williams: The other thing too is that the whole visitor economy is something we have to look at in the round. Certainly as far as tourism is concerned it is just one element of a much broader picture and us needing to look at the product offer as it touches the visitor, on the one hand, and the community provider, on the other. I think there are bridges to build.

  Chairman: Can I thank the three of you very much. The Committee wishes you every success with your work.



 
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