Select Committee on European Scrutiny Sixth Report


1 Mobile phone "roaming" costs


(27710)

11724/06

COM(06) 382

+ ADD 1-2

Draft Regulation on roaming on public mobile networks within the Community and amending Directive 2002/21/EC on a common regulatory framework for electronic communications networks and services

Legal baseArt 95 EC; QMV
Document originated12 July 2006
Deposited in Parliament21 July 2006
DepartmentTrade and Industry
Basis of considerationMinister's letters of 6 and 19 December 2006
Previous Committee ReportHC 34 xxxvii (2005-06), para 13 (11 October 2006); see also HC 34-xxiii (2005-06), para 7 (29 March 2006)
Discussed in CouncilDecember 2006 Telecoms Council
Committee's assessmentLegally and Politically important
Committee's decisionNot cleared; further information requested

Background

1.1 Mobile termination rates (MTR) are the fees mobile phone companies charge other carriers to terminate calls on their networks and are a significant input cost in providing the retail service of fixed-to-mobile and mobile-to-mobile calls.

1.2 "International roaming" is the ability of mobile phone subscribers to use their phones whilst travelling abroad. Users can make and receive calls using the same number as they do at home. For this, a mobile network operator needs to conclude international roaming agreements with operators in other countries. At the heart of these are MTRs, whereby the mobile phone subscriber pays both to make and receive calls when "roaming".

The draft Council Regulation

1.3 In its own Explanatory Memorandum, the Commission said that the high prices that mobile users pay for international mobile roaming has been identified as a persistent problem by consumer organisations, regulators and policy makers across the Community. It cited the European Regulators Group (ERG), who had said that retail charges were very high without clear justification, which appeared to result both from high wholesale charges levied by the foreign host network operator and also, in many cases, from high retail mark-ups charged by the customer's own network operator; and that reductions in wholesale charges were often not passed through to the retail customer, with consumers often lacking clear information on the charges for roaming. It also recalled the European Parliament resolution of 1 December 2005 on European electronic communications regulation and markets 2004, which called on the Commission to develop new initiatives in order to reduce the high costs of cross-border mobile telephone traffic; further concern from the ERG that measures being taken by them would not resolve the problem of high prices; and the March 2006 European Council conclusions on the importance for competitiveness of reducing roaming charges in the context of focused, effective and integrated information and communication technology (ICT) policies required to achieve the renewed Lisbon Strategy goals of economic growth and productivity.

1.4 Against this background, the Commission concluded that while some operators had announced plans to reduce international roaming prices in response to the EU initiatives, there had been no general industry response that would achieve the objectives of this proposal without the need for regulatory action; and, in particular, no guarantee that all international roaming customers would see the benefits of lower prices envisaged by the proposal. The proposal therefore aimed to "provide a harmonised legal basis for such action that will facilitate the completion of the internal market for electronic communications".

1.5 In a comprehensive and helpful Explanatory Memorandum of 12 September 2006, the Minister of State for Industry and the Regions (Margaret Hodge) explained the main provisions of the draft Regulation:

—  Wholesale pricing

a "wholesale" price cap for the charges made between the operator of the roaming customer and the operator of the network the customer will use while roaming in the EU. The cap would be based on the termination rate a mobile operator pays when a call from a customer is made to (i.e. terminates on) another network (which rate is already regulated within the EU). For calls made within a country the "cap" would be twice the average termination rate; for calls made back home, three times.

—  Retail pricing

a "retail" cap for calls made abroad, at 130% of the maximum wholesale price.

—  Timing of application of maximum retail charge limits for regulated roaming calls

the retail price cap on international mobile roaming calls would be implemented six months after the regulation enters into force.

—  Receiving Party Pays

a cap of 130% of the average termination rate of calls for the cost of receiving calls while travelling abroad.

—  Transparency of pricing information

the home provider to give its roaming customers information on the costs they will incur on request and free of charge; and to provide new customers with full information on roaming costs when they take out a subscription.

—   Supervision and enforcement

national regulatory authorities (in the UK's case, OFCOM) to be responsible for monitoring and supervising compliance and for devising appropriate penalties for infringements.

—  Calculation of the average mobile termination rate

explained in Article 10 — this rate is used for calculating the maximum price limits.

1.6 The Minister said that there were no concerns about subsidiarity and that the compliance costs were unlikely to be significant. With respect to the "true economic costs of the proposal", there was "as might be expected …. a degree of dispute between the Commission (in their draft Regulatory Impact Assessment) and the operators".

1.7 She found the proposal more coherent and sensible than the Commission's opening shot in March ("roaming" cost per call to be the same as that in home country). However, she was not sure if Article 95 TEC was the right legal base, though without clearly explaining why, beyond saying that, in proposing specific and detailed price controls in a sector already subject to Community legislation, the precedent that could be set needed to be taken into account.

1.8 As to the details, the Minister felt that the current proposals (with the current retail cap) could lead to inefficiencies and unintended "spillover effects" in related markets, as operators sought to recover the shortfall in their roaming costs in other ways (subscriptions, restrictions, higher domestic rates etc), with this bearing especially heavily on infrequent roamers (since they will have least countervailing power). Pre-pay customers, who are often the most disadvantaged and for whom it is easier for operators to terminate their ability to roam than for contracted customers, would be at risk of arbitrage in the EU market for SIM cards (where the regulated "roaming" price dips below the domestic price for calls in an EU country) and of operators terminating the sale of SIMs altogether. She also noted that "non-aligned" operators (i.e. those without their own major networks) were potentially badly affected by the introduction of retail caps since they are less able to internalise their costs to the same extent as larger ones and might be forced to exit the roaming market altogether, with a negative impact on competition and innovation (for example the successful Vodafone "Passport" scheme, which would be prohibited under the proposal).

1.9 She therefore favoured (as made clear to the Commission prior to adoption of the Regulation), as did the European Regulators Group, a "sunrise" clause that would only "trigger" the maximum retail cap if — after a certain time period — the operators had not reduced their call charges to an average level agreed by Member States. The Commission, though, saw "significant procedural and legal problems", whereas she saw this as offering an opportunity to provide the assurance that the Commission is seeking that cuts in wholesale prices would be passed on to consumers in the form of lower retail prices.

1.10 On the future timetable, the Minister said that the draft Regulation would be subject to discussion in the Telecoms Council Working Group from September and in the European Parliament towards the end of the year; that the Finnish Presidency might seek to obtain a political consensus at their Ministerial Council in December, with a final approval likely in June 2007 under the German Presidency; and that the DTI was currently organising a consultation exercise that would allow UK individuals and organisations to comment upon the draft regulation, the responses to which would be available before the December Council discussions and which would help determine the position taken in Council and in the Government's lobbying in the European Parliament.

1.11 When we considered the draft Regulation and the Minister's Explanatory Memorandum on 11 October, we endorsed the objective of ensuring lower "international roaming" prices for all types of mobile phone subscriber in the European Union. However, it was plain that there were significant policy and legal aspects of the draft Regulation that had yet to be negotiated upon and clarified during the autumn. We envisaged a possible debate on the draft Regulation prior to the December Telecoms Council meeting, and asked the Minister to report on the outcome of the negotiations, with an explanation of the line that the Government was likely to be taking and her views then on the legal base, in good time for such a debate to be organised beforehand, should we then so recommend. In the meantime, we kept the draft Regulation under scrutiny.

The Minister's letters

1.12 In her letter of 6 December 2006, the Minister agrees that a host of technical and regulatory issues needed to be addressed with respect to the Commission proposal. Six meetings of the Council Working Group had looked at the Commission text and made some progress "in understanding the reasoning of the Commission and where there may be better alternative approaches". But political agreement at the 11th December Telecommunications Council meeting was unlikely. In addition to the slow progress in the working group, the Presidency had also been constrained in their ambition by a draft timetable from the European Parliament that envisages a First Reading in May 2007. She understood, though, that the forthcoming German Presidency was still seeking an agreement by summer 2007.

1.13 In terms of the substance, the Minister reports that there has been "a robust debate on all of the facets of the Commission draft". While there was a general agreement that some form of price restraint, particularly at the wholesale level was justified, there was a significant concern that constraints on retail prices could be damaging to both operators and (ultimately) consumers. UK officials had been active in the negotiations and had recently tabled a "sunrise" proposal through which retail caps would only take affect if operators (in any one jurisdiction) did not significantly reduce roaming prices to the consumer. She believed that this approach, which "includes a more sensible way of calculating the wholesale cap", would help safeguard competition and innovation. It had been welcomed by several Member States, and she would be advocating it at the Council.

1.14 With respect to the legal base of the Regulation, the Minister assures us that she has sought clarification from the Commission Legal Service on the justification for using Article 95 EC; offers to update us on this and other aspects of the proposed Regulation after the Council; and notes that the final shape of any agreement will be uncertain until the European Parliament considers the proposal early in 2007.

1.15 In her subsequent letter of 19 December 2006, the Minister describes the Council as "essentially an opportunity for the Presidency to report on the deliberations that had taken place under their watch and to seek views of Member States on the detail of the Commission proposal", and an opportunity to consider how a compromise could be found that would enable the Council and Parliament to agree the dossier by the end of the forthcoming German Presidency. The debate was "both constructive and informative", and provided her with "an opportunity to outline the UK view and to back France in outlining a number of high-level principles that we believe an agreement should be based on". She encloses the Paper that she and her French counterpart sent to Member States and the Commission just before the Council (which is annexed to our Report) and continues as follows:

"Essentially our position is to agree with the Commission for a substantial and urgent reduction in roaming prices but to manage the process in such a way that neither undermines competition nor stifles innovation. I am glad to report that the joint approach (which includes the concept of a sunrise clause) gained considerable support from other member States, and may well be taken up (at least to an extent) by Germany in a possible Presidency text for next year.

"On the particular issue of calculating the wholesale cap, which I know you were concerned about, the Commission let it be known that they could probably endorse the use of "average" termination rates, a position advocated by nearly all member States.

"I am confident that there is sufficient agreement in the Council for an acceptable solution to be found, though recognise that this will, to an extent, be determined by the views of the Parliament which will probably not become clear until around Easter next year. I will, of course endeavour to keep you up to date with developments".

Conclusions

1.16 We are grateful to the Minister for this comprehensive updating, and note the progress made on the technical issues.

1.17 We note, however, that she has not said anything further on the uncertainty over the legal base of the draft Regulation.

1.18 We propose to discuss this and other aspects of the Government's views on how best to attain the objective of ensuring lower "international roaming" prices in the EU for all types of mobile phone subscriber at a forthcoming evidence session.

1.19 Last October, when the Finnish Presidency seeking political agreement in December was in prospect, we envisaged recommending a debate beforehand, so that the House could hear and debate the Government's considered views ahead of the Council. Looking ahead, despite what the Minister says, as the end of the German Presidency nears, pressure for a first reading deal with the EP, with its attendant risks, would not be at all surprising. If this transpires, then we would be minded similarly to recommend a debate ahead of the June Telecoms Council, which would be called upon to endorse it, to enable the Government's position to be examined.

1.20 In the meantime, we shall continue to keep the draft Regulation under scrutiny.

Annex: Principles on Roaming

France and United Kingdom believe that the following principles should form the basis of an efficient, balanced, consumer protective, regulation on roaming :

1.  Comprehensive information to the consumer on the retails tariffs. This is in line with the proposal of the Commission.

2.  A single price cap of the wholesale average tariff between any two operators based on a multiple of the average European termination rate enforced by National Regulatory Authorities. The Commission proposed different price caps for the wholesale tariffs depending on the type of call (local call when roaming or international call). Our approach ensures a price reduction in the wholesale market, a protection for small operators and is easy for NRAs to enforce.

3.  A single control on average retail charges, covering all intra-Europe roaming calls made and received, defined in order to cover the retail costs of the operators. This will be applied only to operators which have not voluntarily reduced their average prices below an agreed cap within 6 months and enforced by National Regulatory Authorities. The Commission proposed here different price caps based on the type of call and linked to the different price caps for wholesale tariffs; we believe a single cap is simpler. It would be based on the average retail prices allowing competition in the offers between operators and better offers for consumers.

4.  A "Consumer protection tariff" for those customers who want, as a free option to subscribe. This option will allow customers who do not want to choose from among the wide scope of commercial offers, that no minute will be charged to them, when roaming, above a certain price level.

5.  A right for NRAs to exercise discretion and set the national retail price cap below the European price cap. In exercising such discretion, the NRA shall take into account the specific situation of the national market.

Further discussions in the Council and the Parliament will be necessary to define the adequate price cap levels and protection tariff.


 
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