Select Committee on Trade and Industry Minutes of Evidence


APPENDIX 41

Memorandum submitted by Skillfast-UK

INTRODUCTION

  1.  Skillfast-UK is the Sector Skills Council for apparel, footwear and textiles, and has responsibility for more than 30,000 manufacturing enterprises.

  2.  Skillfast-UK welcome the Trade and Industry Committee's inquiry into the "The future of manufacturing industry in the UK" as an important step in the process to promote a better understanding of the key factors which affect manufacturing in the UK.

  3.  Clearly, there are broad skills and productivity issues that cut across the whole of manufacturing; but at the same time the apparel, footwear and textiles sector faces challenges that are distinctive and to which employers demand dedicated solutions. As such, this response is intended to act as a supplement to the submission provided by the Skills for Business Network (SfBn) on behalf of the five Sector Skill Councils (SSCs) covering key parts of the UK manufacturing skills base.

  4.  As noted in the SfBn submission, Skillfast-UK would be pleased to provide oral evidence or supplementary evidence if this would be helpful to the Committee.

  5.  This submission provides an overview of the key skills and competitiveness issues faced by the apparel, footwear and textile sector. It is our belief that this analysis strongly supports the case for significant changes to the pattern of public investment in the skills development of the sector workforce.

KEY SKILLS DEFICIENCIES FACED BY THE APPAREL, FOOTWEAR, TEXTILES SECTOR

  6.  There are powerful factors that shape the level and pattern of skills needs within the sector. The most important are as follows:

    —  Increasing competition from low cost overseas producers and continuing price deflation in the UK market, leading to pressure on margins and reduced profitability for many sector firms.

    —  The transfer of manufacturing capacity offshore; with functions such as design, range management, wholesale and distribution often retained in the UK.

    —  A growing focus on high value, niche and fast response opportunities by the UK manufacturing sector and an increasing reliance on export markets.

    —  Rapidly changing consumer tastes, mediated by a concentrated retail sector with strong buying power, creating a need for greater flexibility among suppliers.

    —  An increasingly globalised sector, resulting from continuing trade liberalisation, convergence of consumer preferences worldwide, globalisation of investment and improving communications.

    —  The need for effective deployment of technology in order to maintain competitiveness, particularly in areas such as design, manufacturing and supply chain management.

    —  An increase in the salience of sustainability issues, including environmental protection and ethical production.

  7.  The current and emerging strategies adopted by sector companies to address the external forces detailed above can be grouped into a number of categories, none of which are mutually exclusive. Each of these strategies has distinctive implications for skills. The strategies can be summarised as follows:

    —  Overseas and balanced sourcing.

    —  Fast turn manufacturing.

    —  Niche and added-value markets.

    —  Technical products.

    —  Direct sales (eg use of e-commerce to circumvent existing retail distribution networks).

    —  Mass customisation.

    —  Service provision to support global production (eg garment processing services to support fast fashion supply chains).

  8.  The success of this range of strategies depends upon a complex mix of skills in areas such as:

    —  Management skills, across a broad spectrum, including resource allocation, project management and supply chain management

    —  Operator multi-skilling and team working

    —  Quality control (right first time)

    —  International marketing and distribution

    —  Brand development

    —  Design creativity

    —  Craft skills

    —  Research and development

    —  Technology—eg chemistry, engineering, fibre science

    —  IPR management

    —  Information and communication technology

    —  Higher level technical skills in areas such as garment/footwear construction and sample development

    —  Flexible manufacturing—eg single cell manufacturing

  9.  The research conducted as part of the development process for our Sector Skills Agreement found that there are areas in which supply does not meet the pattern of current and emerging demand. The key skills issues are as follows:

    —  Recruitment problems in respect of operator and other entry-level roles. A wide range of operative roles are affected, including sewing machinists, textile process operatives, warehouse operatives etc.

    —  Skills shortages and skills gaps affecting design roles, with appropriate technical and commercial skills in short supply. Apparel and fashion design are chiefly affected; however there is also an impact on footwear and some textiles industries.

    —  Shortages of graduate technologists with the industry skills and knowledge needed to drive business performance in areas such as technical textiles

    —  Lack of capability in business skills relating to international trade and control of global supply chains. This issue has a widespread impact and is of critical importance to apparel suppliers, independent designers, technical textiles, and knitting industries.

    —  Deficiencies of specialist craft and production skills. A wide variety of occupational categories are affected including skilled leather trades (eg shoemakers), handcraft tailors, textiles technicians, textiles operatives.

    —  A need to intensify effective multi-skilling and flexibility across the sector workforce. This particularly applies to workers at operative level and affects all manufacturing industries contained within the sector footprint.

  10.  There are also skills gaps that relate to more generic skills, which are common to manufacturing and the wider economy. The highest incidence of establishments reporting gaps is in the following areas:

    —  Information and communications technology skills.

    —  Management and supervisory skills.

    —  Sales and marketing skills.

  11.  It should also be noted that in general terms the apparel, footwear and textiles sector has a relatively low awareness of recognised business improvement techniques such as "Lean Manufacturing".

IMPACT ON SECTOR FIRMS OF SKILLS DEFICIENCIES

  12.  Our SSA research indicates that skills gaps within the workforce have a considerable impact on the performance of sector firms—with serious consequences for their competitiveness. The key implications for sector firms can be summarised as follows:

    —  Recruitment problems in respect of skilled labour affect the ability of sector firms to meet production and operational targets, and consequently increase the impetus towards transfer of production activities offshore.

    —  Skills deficiencies of designers affect firms' commercial development, including their ability to develop new products, source production from overseas, and tap into opportunities in the retail sector.

    —  A shortage of graduate technologist skills severely hampers product development activity—science/technology skills and knowledge are a critical driver of the product development process that is a key contributor of added value to technical textiles and other sub-sectors.

    —  Deficiencies of specialist craft and production skills at industry level compromise the ability of firms to diversify their product base and move into higher added value markets. This is an issue of increasing salience as the small-scale production of difficult-to-make items will be a key feature of the sector going forwards, with the availability of appropriate craft skills, whether they be in shoe making, embroidery or tailoring, critical.

    —  Widespread skills gaps affecting technicians and tradesmen affect product quality, productivity and ability to convert product concepts into realisable products.

    —  Lack of capability in business skills relating to international trade means that firms are constrained in their ability to diversify their customer base through export and meet customer needs cost effectively through overseas sourcing.

  13.  Recent international research suggests that there is an association between growth in Total Factor Productivity in a country's apparel, footwear and textiles manufacturing sector and the presence of intermediate skills (up to and including S/NVQ Level 3 equivalent) in the sector's workforce. Comparative research looking at parts of the UK and Italian sectors at a micro level also places a significant emphasis on the importance of skills in areas such as design, marketing and garment construction to the apparently superior competitiveness of the sector in Italy.

EFFECTIVENESS OF THE DIALOGUE BETWEEN INDUSTRY AND EDUCATION/TRAINING PROVIDERS

  14.  The evidence suggests that the level of dialogue between education and training providers and sector employers is limited and that the effectiveness of this dialogue is likewise patchy. Some institutions actively engage with industry at a variety of levels and there remains a small number of training providers that are genuinely employer-led. Nonetheless, the majority of sector employers have little or no contact with external learning providers, particularly with regard to technical skills development. Skillfast-UK believes that a new model of employer-led workforce development is needed for the sector and that this would secure greater commitment and investment from employers themselves as well as from the public purse.

  15.  There are a number of key issues which limit investment in training by the sector and which need to be addressed through a dialogue between employers and the supply-side:

    —  A severe shortage of external provision dealing with sector-specific technical subjects, combined with a lack of awareness of available provision among sector companies.

    —  A belief that much of the provision that is available is not relevant to sector needs (eg much of the Further Education provision dealing with fashion design, "hobby" courses).

    —  An inability to release employees to participate in training because of the core demands of the business. Sector companies tend to have a very slimmed-down workforce, often working in shift patterns.

    —  A lack of effective in-house skills development infrastructure within many companies.

    —  A lack of commitment to formal qualifications as they are currently constituted, which limits participation in publicly-funded learning.

Availability of learning provision

  16.  Employers identify a range of gaps in vocational education and training provision that are required to meet specific industry needs. Some of these gaps are due to a lack of provision in the employer's immediate locality but some are due to a shortage of provision on a national level.

  17.  Our current assessment of the situation regarding publicly funded training relating to sector-specific skills is that the capacity of much of the mainstream provider base continues to deteriorate as the ongoing fragmentation of the industry reduces the scope to deliver training profitably under traditional models. This means that the sector is heavily reliant on in-house skills development resources, which impacts on its ability to build the capacity of employees in key areas of under-pinning knowledge. For example, the NVQ delivery infrastructure in England for sector-related skills is now limited in terms of its size and the scope of its coverage, with particular industries reliant on small numbers of centres or, in some cases, having no centres at all.

Employer perception of relevance of education/training provision

  18.  Almost a half of employers in the sector believe that the education system does not supply enough people with the skills that are needed in the world of work. This issue pertains to all levels of the education system from school leavers to graduates.

  19.  Design education is a key example. Despite significant investment in fashion design education at Further and Higher levels, there is still a significant incidence of skills shortages and gaps relating to design roles within the sector.

  20.  This is because the quality of courses is highly variable in preparing students for employment in the sector. Key concerns relate to the degree of employer involvement in curriculum design, assessment processes and provision of placements; the integration of theoretical and practical elements within the curriculum; and the varying degree of emphasis on student progression and employability.

  21.  In similar vein, only a fifth of sector employers perceive that courses from any external provider are potentially relevant to the needs of their business, with training carried out in the workplace consequently viewed as the key mechanism for developing the skills needed to drive productivity in the sector.

Funding of provision

  22.  The level of public investment in sector-related skills development through the Further Education network is substantial. However, the majority of investment is linked either to textiles/fashion design courses, which primarily prepare young people for design courses at HE level, or non-vocational courses of study in hobby/craft subjects which lie outside the National Qualifications Framework. Only a small proportion of recorded learning activity that falls in this category has a specific industrial focus. This presents a strong case for the re-direction of this investment into areas of skills development that are more directly linked to sector competitiveness.

  23.  This should mean a greater emphasis on developing companies' in-house training infrastructures, which are the main foundation of workforce development activity. This area currently receives limited attention in terms of national policy.

  24.  In addition, we believe that it would be beneficial to target investment on the development of adult skills at level three. Funded participation in apprenticeships is currently limited to young people aged 16-24 but we believe that this offers too narrow a focus. The sector covered by Skillfast-UK has the highest proportion of workers lacking in formal qualifications of any SSC footprint. Although this does not directly equate to a low level of workforce skills it does provide a basis for arguing that these workers should be given the opportunity to further develop their skills through structured learning leading to accreditation.

  25.  There is a strong case for greater flexibility in funding arrangements for learners aged 25 and over. The main focus is currently on support for the achievement of a first level two qualification. However, this is out of kilter with the fact that employers are less able to attract recruits from a dwindling pool of young people and increasingly reliant on an intake of mature adults seeking a change of career.

Role of the Sector Skills Council

  26.  As the culmination of an extended programme of work to develop a Sector Skills Agreement, Skillfast-UK's Stage five sets out a suite of 14 possible solutions which, going forwards, will form a basis of more detailed discussions with employers and stakeholders in England and each of the Devolved Nations. Advanced discussions are already taking place with a range of partners to develop more detailed implementation plans for a number of our proposed solutions. The proposals are summarized below:


Theme
Proposal

Recruitment and retention"Intro": An operative recruitment programme to assist employers in drawing on diverse sources of labour, providing support for employability skills and assistance for employers in providing an appropriate induction and training infrastructure.
The proposal in action
Skillfast-UK is working closely with sector employers and key partners, including the Department for Education and Skills, Learning and Skills Council and Jobcentre Plus, to develop a pilot programme that will provide companies with tailored screening and referral of job candidates, a wage subsidy for recruits taken from the claimant register and access to skills development support. The projected launch date for the pilot is early 2007.
Graduate-level skills in design and technology "Walk the Talk—Design Recruits": A sign-posting initiative to ensure that FE and HE courses provide students with technical and commercial preparation for employment in the sector

Design Advisory Service: An initiative to provide enhanced networking of support for young and self-employed designers plus mentoring around business skills for fast-growth design businesses

"Career Catalyst": A fast-track apprenticeship programme to convert science graduates into technologists with industry-specific skills and knowledge
International trade and the supply chain "Beyond the Border-line": A sector-specific flexible training programme leading to a recognised qualification on issues pertaining to overseas sourcing and international trading.
Supply of technical skills at operative and craft/technician level "Skills HQ": UK-wide network of specialist centres offering "blended learning" (a combination of formal and workplace-based learning), utilizing both peripatetic and in-house trainers.
The proposal in action: Mulberry apprenticeship
Working with Bridgwater College, Learning and Skills Council Somerset and Bath Spa University, Skillfast-UK has helped the luxury leathergoods company to put in place a leather production apprenticeship programme. 20 young people will be recruited as apprentices with the support of Connexions. Innovative aspects of the plan include the use of in-company "expert witnesses" to facilitate the NVQ assessment process and the opportunity for other small businesses in the region to use Mulberry's premises as a specialist technical training hub.
"Flexi-Techs": A programme to help textile technicians build a more flexible range of skills, building on training provided by machine manufacturers

"Text/Context": A Foundation Degree combining contextual knowledge on the textiles sector with technical skills, to build skill capacity for the technical textiles industry at the operative level.
In-company training capacity"Cascade": A programme to build training infrastructure for the apparel and knitwear industries to make operatives productive using proven best-practice techniques

"Lean Learning": Paving the way for skills development linked to lean-manufacturing techniques for increased productivity and competitiveness.
Qualifications infrastructure"Mix and Match": A programme to give employers the chance to build a customised S/NVQ qualification using modules from different qualifications

"Clean Break": A new, publicly funded S/NVQ for the laundry and dry-cleaning industry delivered by approved providers.

"Expert Witness": Employers are given the option of nominating an employee with expert knowledge as an internal assessor, reducing the cost and burden of implementing NVQs.
Information, advice and guidance"The Knowledge": A programme of activity to deliver a realistic picture of the sector to teaching and careers professionals, providing a specific focus on the opportunities available and employers' skills requirements.

The proposal in action: The Knowledge — a one day conference
In May 2006 Skillfast-UK organised a one-day conference for more than 150 teaching and careers professionals, focusing on topics such as sector labour market intelligence, careers in the sector, and suggestions on classroom activities. Around three-quarters of delegates indicated that their view of the sector had changed as a result of their attendance at the conference.
Management and leadership development"Solutions 4 Business": Activity to ensure that sector employers have ready access to flexible management development solutions, including skills development and mentoring, contextualised to the specific needs of their industry, where appropriate.


  27.  Going forwards, in return for diverting public funding into workplace learning that employers do want, Skillfast-UK will deliver increased employer investment in the skills that drive sector productivity.

  28.  Our consultations with employers indicate that, under a revised system, sector employers would increase their contribution in the following areas:

    —  Curriculum and programme design and student assessment.

    —  Provision of student placements.

    —  Business mentoring.

    —  Recruitment of staff.

    —  Enhancement of HR infrastructure.

    —  Support for employees in undertaking accredited training.

    —  Development of staff to become industry trainers.

    —  Development of staff at management level.

    —  Release of surplus equipment and materials for training purposes.

    —  Investment in productivity techniques, such as lean manufacturing.

September 2006





 
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