Select Committee on Work and Pensions Written Evidence


Annex A

Ratio of BOCs conducted by interview type for Lone Parent (LP) customers National data.



Table 1. Initial interviews attended

Apr 06
May 06
Jun 06
Jul
06
Aug 06
Sep 06
Oct 06
Nov 06
Dec 06
Jan 07
Feb 07
Mar 07

All LPs
15.0
14.9
13.9
14.6
13.4
13.5
13.4
14.5
15.3
19.5
27.9
32.9
Jobcentre Plus LPs
14.7
14.6
13.7
14.4
13.1
13.3
13.2
14.6
15.4
19.5
28.2
33.6

Table 2. Trigger interviews attended
Apr 06
May 06
Jun 06
Jul
06
Aug 06
Sep 06
Oct 06
Nov 06
Dec 06
Jan 07
Feb 07
Mar 07

All LPs
26.5
26.9
24.2
25.3
26.0
24.6
25.7
27.2
27.2
31.7
37.0
37.0
Jobcentre Plus LPs
26.4
26.9
24.2
25.3
25.9
24.5
25.7
27.2
27.2
31.5
38.2
38.0

Table 3. Caseload interviews attended
Apr 06
May 06
Jun 06
Jul
06
Aug 06
Sep 06
Oct 06
Nov 06
Dec 06
Jan 07
Feb 07
Mar 07

All LPs
39.5
39.2
39.4
38.6
39.5
40.3
41.0
40.3
36.1
41.2
43.2
41.6
Jobcentre Plus LPs
15.6
19.8
19.3
15.3
19.6
19.5
21.9
20.0
22.1
20.1
24.3
21.9

Table 4.  2006-07 Overall Performance—for all Lone Parent customers.
Ratio of better off calculations at Initial Work Focused Interviews 17%
Ratio of better off calculations at review/trigger Work Focused Interviews 28%
Ratio of better off calculations at New Deal Lone Parent initial interviews 40%





 
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Prepared 26 July 2007