Work and Pensions - Sixth Report

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Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 16 May 2007.

CONTENTS

Terms of Reference

REPORT

SUMMARY

1  INTRODUCTION

2  CENTRALISATION AND THE STANDARD OPERATING MODEL

Crisis Loan Applications
Written Applications

Use of "warm phones" in Jobcentre Plus offices

Phone Charges

Alignment Payments

3  DECISION MAKING

Accuracy of decisions

Transparency of decisions

Clearance times

4  COMMUNITY CARE GRANTS

Budget

5  TAKE-UP OF THE FUND

Availability of information

Differential take-up

6  FINANCIAL INCLUSION

Poverty target

Reform

CONCLUSIONS AND RECOMMENDATIONS

FORMAL MINUTES

WITNESSES

LIST OF WRITTEN EVIDENCE

REPORTS FROM THE WORK AND PENSIONS COMMITTEE SESSION 2006-07

REPORTS FROM THE WORK AND PENSIONS COMMITTEE SESSION 2005-06




MINUTES OF EVIDENCE

Monday 12 February 2006

WRITTEN EVIDENCE

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Prepared 23 May 2007