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Public Bill Committee: 8th January 2008                  

131

 

Health and Social Care Bill, continued

 
 

(5)    

The service user panel shall be comprised of such members as appear to

 

the Commission to represent the views and interests of patients, service

 

users and the public.

 

(6)    

The service user panel shall have such functions as determined by the

 

Commission.

 

(7)    

The functions of the service user panel as determined under subsection

 

(2) must include contributing to and advising the Commission upon:

 

(a)    

the annual plans of the Commission for inspections, reviews and

 

special reviews, and inquiries,

 

(b)    

guidance on compliance with registration requirements,

 

(c)    

indicators to measure the compliance of registered organisations

 

with the registration requirements,

 

(d)    

methodologies for performance measurement, and

 

(e)    

methodologies for inspection.

 

(8)    

The Commission may request the service user panel to help it to

 

ascertain, from time to time, the opinions and level of satisfaction of

 

patients, service users and the public with regard to the activities to which

 

the Commission’s functions relate.

 

(9)    

The service user panel may establish and maintain such arrangements for

 

consultation with patients and members of the public as agreed with the

 

Commission as relevant and appropriate to the carrying out of the

 

functions conferred on it by the Commission.’.

 


 

Application of Human Rights Act 1998

 

Kelvin Hopkins

 

Sandra Gidley

 

Norman Lamb

 

Greg Mulholland

 

NC3

 

To move the following Clause:—

 

‘Any person providing health and social care within the meaning of section 5(2)

 

and section 5(3) is deemed to be a public authority in relation to the performance

 

of those functions for the purpose of section 6(3)(b) of the Human Rights Act

 

1998 (c. 42) (acts of public authorities).’.

 



 
 

Public Bill Committee: 8th January 2008                  

132

 

Health and Social Care Bill, continued

 
 

Complaints procedure

 

Mr Stephen O’Brien

 

Anne Milton

 

Mr Andrew Lansley

 

Mark Simmonds

 

Mike Penning

 

Jeremy Wright

 

NC4

 

To move the following Clause:—

 

‘(1)    

In any case where a complainant is not satisfied with the result of an investigation

 

by an independent provider, he may request the Commission to consider the

 

complaint.

 

(2)    

On receipt of a complaint under subsection (1) the Commission must assess the

 

nature and substance of the complaint and decide how it should be handled,

 

having regard to—

 

(a)    

the views of the complainant;

 

(b)    

the views of the body complained about;

 

(c)    

any other relevant circumstances;

 

and as soon as reasonably practicable the Commission must notify the

 

complainant as to its decision.

 

(3)    

The Commission may conduct its investigation in any manner which seems to it

 

appropriate, may take such advice as appears to it to be required and, having

 

regard in particular to the views of the complainant and any person who or body

 

which is the subject of the complaint, may appoint a panel to hear and consider

 

evidence.

 

(4)    

The Commission may request any person or body to produce such information

 

and documents as it considers necessary to enable a complaint to be considered

 

properly.

 

(5)    

Where the Commission investigates a complaint it must, as soon as reasonably

 

practicable, prepare a written report of its investigation which—

 

(a)    

summarises the nature and substance of the complaint;

 

(b)    

describes the investigation and summarises its conclusions, including

 

any findings of fact, the Commission’s opinion of those findings and its

 

reasons for its opinion;

 

(c)    

recommends what action should be taken and by whom to resolve the

 

complaint; and

 

(d)    

identifies what other action, if any, should be taken and by whom.’.

 


 

Independent Complaints Body

 

Mr Stephen O’Brien

 

Anne Milton

 

Mr Andrew Lansley

 

Mark Simmonds

 

Mike Penning

 

Jeremy Wright

 

NC5

 

To move the following Clause:—


 
 

Public Bill Committee: 8th January 2008                  

133

 

Health and Social Care Bill, continued

 
 

‘(1)    

The Commission shall establish and maintain a committee to be known as ‘The

 

Independent Complaints Body’.

 

(2)    

In any case where a complainant is not satisfied with the result of an investigation

 

by an independent provider, he may request the Independent Complaints Body to

 

consider the complaint.

 

(3)    

On receipt of a complaint under subsection (1) the Independent Complaints Body

 

must assess the nature and substance of the complaint and decide how it should

 

be handled having regard to—

 

(a)    

the views of the complainant;

 

(b)    

the views of the body complained about; and

 

(c)    

any other relevant circumstances;

 

and as soon as reasonably practicable the Independent Complaints Body must

 

notify the complainant as to its decision.

 

(4)    

The Independent Complaints Body may conduct its investigation in any manner

 

which seems to it appropriate, may take such advice as appears to it to be required

 

and, having regard in particular to the views of the complainant and any person

 

who or body which is the subject of the complaint, may appoint a panel to hear

 

and consider evidence.

 

(5)    

The Independent Complaints Body may request any person or body to produce

 

such information and documents as it considers necessary to enable a complaint

 

to be considered properly.

 

(6)    

Where the Independent Complaints Body investigates a complaint it must, as

 

soon as reasonably practicable, prepare a written report of its investigation

 

which—

 

(a)    

summarises the nature and substance of the complaint;

 

(b)    

describes the investigation and summarises its conclusions, including

 

any findings of fact, the Independent Complaints Body’s opinion of those

 

findings and its reasons for its opinion;

 

(c)    

recommends what action should be taken and by whom to resolve the

 

complaint; and

 

(d)    

identifies what other action, if any, should be taken and by whom.’.

 


 

HealthWatch

 

Mr Stephen O’Brien

 

Anne Milton

 

Mr Andrew Lansley

 

Mark Simmonds

 

Mike Penning

 

Jeremy Wright

 

nc8

 

To move the following Clause:—

 

‘(1)    

The Commission shall establish and maintain a committee to be known as

 

“HealthWatch”.

 

(2)    

HealthWatch shall consist of—

 

(a)    

a chairman appointed by the Commission; and

 

(b)    

such other members appointed by the Commission as the Commission

 

think fit.


 
 

Public Bill Committee: 8th January 2008                  

134

 

Health and Social Care Bill, continued

 
 

(3)    

The chairman appointed under subsection 2(a)—

 

(a)    

shall be a non-executive member of the Commission

 

(b)    

but is not to be chairman of the Commission.’.

 


 

General duty of HealthWatch

 

Mr Stephen O’Brien

 

Anne Milton

 

Mr Andrew Lansley

 

Mark Simmonds

 

Mike Penning

 

Jeremy Wright

 

nc9

 

To move the following Clause:—

 

‘It shall be the duty of HealthWatch to further the interests of patients and the

 

public in relation to the provision of health services in England.’.

 


 

Functions of HealthWatch

 

Mr Stephen O’Brien

 

Anne Milton

 

Mr Andrew Lansley

 

Mark Simmonds

 

Mike Penning

 

Jeremy Wright

 

nc10

 

To move the following Clause:—

 

‘(1)    

HealthWatch shall make arrangements for ascertaining—

 

(a)    

the state of public opinion about the manner in which health services in

 

England are provided,

 

(b)    

the views and experiences of patients in relation to the provision of health

 

services in England; and

 

(c)    

the views and experiences of patients in relation to the handling, by

 

commissioners and providers of healthcare services, of complaints made

 

to them by such patients.’.

 



 
 

Public Bill Committee: 8th January 2008                  

135

 

Health and Social Care Bill, continued

 
 

Local Involvement Networks.

 

Mr Stephen O’Brien

 

Anne Milton

 

Mr Andrew Lansley

 

Mark Simmonds

 

Mike Penning

 

Jeremy Wright

 

nc11

 

To move the following Clause:—

 

‘(1)    

HealthWatch shall be regarded as an “English network” for the purposes of

 

section 222 of the Local Government and Public Involvement in Health Act 2007

 

(c. 28).

 

(2)    

HealthWatch may make such arrangements as it thinks fit for consultation with

 

Local Involvement Networks.’.

 


 

Duty of co-operation with council for healthcare regulatory excellence

 

Sandra Gidley

 

Greg Mulholland

 

NC12

 

Parliamentary Star    

To move the following Clause:—

 

‘The OHPA shall have a duty to co-ordinate its activities, and share information,

 

with the Council for Healthcare Regulatory Excellence.’.

 

 

Order of the House [26th November 2007]

 

That the following provisions shall apply to the Health and Social Care Bill:

 

Committal

 

1.    

The Bill shall be committed to a Public Bill Committee.

 

Proceedings in Public Bill Committee

 

2.    

Proceedings in the Public Bill Committee shall (so far as not previously

 

concluded) be brought to a conclusion on Thursday 24th January 2008.

 

3.    

The Public Bill Committee shall have leave to sit twice on the first day on

 

which it meets.

 

Consideration and Third Reading

 

4.    

Proceedings on consideration shall (so far as not previously concluded) be

 

brought to a conclusion one hour before the moment of interruption on the

 

day on which those proceedings are commenced.

 

5.    

Proceedings on Third Reading shall (so far as not previously concluded) be

 

brought to a conclusion at the moment of interruption on that day.

 

6.    

Standing Order No. 83B (Programming committees) shall not apply to

 

proceedings on consideration and Third Reading.


 
 

Public Bill Committee: 8th January 2008                  

136

 

Health and Social Care Bill, continued

 
 

Other proceedings

 

7.    

Any other proceedings on the Bill (including any proceedings on

 

consideration of Lords Amendments or on any further messages from the

 

Lords) may be programmed.

 


 
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