The
Committee consisted of the following
Members:
Austin,
John
(Erith and Thamesmead)
(Lab)
Beckett,
Margaret
(Derby, South)
(Lab)
Campbell,
Mr. Ronnie
(Blyth Valley)
(Lab)
Cousins,
Jim
(Newcastle upon Tyne, Central)
(Lab)
Cunningham,
Tony
(Workington)
(Lab)
Davey,
Mr. Edward
(Kingston and Surbiton)
(LD)
Evennett,
Mr. David
(Bexleyheath and Crayford)
(Con)
Hands,
Mr. Greg
(Hammersmith and Fulham)
(Con)
Heathcoat-Amory,
Mr. David
(Wells)
(Con)
Horam,
Mr. John
(Orpington)
(Con)
Hoyle,
Mr. Lindsay
(Chorley)
(Lab)
Love,
Mr. Andrew
(Edmonton)
(Lab/Co-op)
Munn,
Meg
(Parliamentary Under-Secretary of State for Foreign and
Commonwealth Affairs)
Simpson,
Mr. Keith
(Mid-Norfolk)
(Con)
Slaughter,
Mr. Andy
(Ealing, Acton and Shepherd's Bush)
(Lab)
Stoate,
Dr. Howard
(Dartford)
(Lab)
Swinson,
Jo
(East Dunbartonshire)
(LD)
Celia Blacklock, Committee
Clerk
attended the
Committee
Second
Delegated Legislation
Committee
Monday 18
February
2008
[Mr.
Joe Benton
in the
Chair]
Draft FCO Services Trading Fund Order 2008
4.30
pm
The
Parliamentary Under-Secretary of State for Foreign and Commonwealth
Affairs (Meg Munn):
I beg to
move,
That the
Committee has considered the draft FCO Services Trading Fund Order
2008.
Parliamentary
approval of the draft order will enable FCO Services to become a
Government trading fund of the Foreign and Commonwealth Office from 1
April 2008. It is already an Executive agency.
I wish to start with two
general points. First, we are today following a well-established route
pursued by Governments of both persuasions of creating a trading fund
whenever it will generate clear benefits, greater efficiency and better
value for money to the taxpayer.
Secondly, I wish to place the
proposal in context. Setting FCO Services on a more business-like
footing and strengthening the Foreign Offices professionalism
as a customer is one of the modernisation programmes under way within
the Foreign Office. Completing such measures will greatly improve the
Foreign Offices focus and efficiency in delivering the
Governments objectives overseas. I shall concentrate on the
role of FCO Services and the benefit to the Foreign Office from trading
fund status; the extensive preparations that have been made to ensure
success; the implications of the move, including for staff in FCO
Services; and our confidence that the necessary assurances for the
future are in
place.
FCO Services is
our in-house support organisation. It provides key services to enable
our main London office and our offices overseas to function all day,
each day, 365 days a year. It protects our staff, buildings and
communications from the wide variety of threats that they face
continually in many parts of the world. Let me illustrate
that.
In Lashkar Gar,
Afghanistan, FCO Services has built secure offices and living
accommodation for staff involved in the vital reconstruction effort.
The logistics were challenging and the timetable short, but FCO
Services worked successfully with military colleagues and partners
across Government to complete the project successfully in one of the
most difficult environments in the world. The completed building met
United Kingdom standards and has secure technical systems of the
highest
standard.
My
second example illustrates the work of FCO Services in international
emergencies, such as after the tsunami and the terrorist attack in
Sharm el Sheikh. FCO Services deployed staff immediately to install the
essential portable communications equipment necessary for the relief
effort before replacing it with secure IT
and telephone systems as post-disaster operations developed. It forms a
vital ingredient of the Foreign Offices rapid response teams.
FCO Services is a substantial business. It employs nearly 1,000 staff
and in 2006-07 delivered services worth £126 million to the
Foreign Office. It also delivered £15 million-worth of services
to customers, principally other Government Departments here and some
friendly Governments overseas. That external business can grow, as I
shall discuss
shortly.
Why do we
want to move FCO Services to trading fund status? The answer lies in
what that status can offer. On the one hand, FCO Services will remain
part of the Foreign Office under the overall strategic direction of the
Foreign Secretary. The Foreign Office will be the owner and sole
shareholder with an ongoing close and tied relationship with a trusted
partner. The Foreign Office can be assured of the vital services that
it needs to keep its network functioning wherever it operates now and
in the future. On the other hand, trading fund status will introduce
strong, commercial disciplines. In future, FCO Services will need to
finance its expenditure exclusively by selling its services, instead of
being funded directly through the annual budget granted to the Foreign
Office through the Treasury. Its income must therefore be sufficient to
meet all its costs. In addition, the Foreign Office will systematically
test the value for money that it receives, with competing services when
appropriate.
FCO
Services must therefore operate like a business, with improved
efficiency and customer focus, and a passion for service delivery and
innovation. Alongside the increased disciplines, it will have the
freedom to increase business with non-Foreign Office
customersalready about 10 per cent. of its businessand
to reinvest those surpluses in its own long-term development. An
expanded customer base will deliver a more financially secure
organisation as well as producing cashable benefits and economies of
scale for services delivered to the Foreign
Office.
Business
growth outside the FCO is no pie-in-the-sky aspiration: FCO Services
already has some notable achievements. In open competition, it was
recently selected as preferred bidder for a contract with the UN
International Criminal Tribunal for the Former Yugoslavia at The Hague,
to strengthen security systems and access to its buildings. Closer to
home, FCO Services is providing essential support to the international
operations of our own law enforcement agencies. With expertise
developed for the Foreign Office, FCO Services has provided those
agencies with a secure, worldwide IT system that enables more effective
collaborative working, so aiding Britains fight against
organised crime.
Therefore, trading fund status
will give the Foreign Office the best of both worlds: a secure and
reliable supply of business-critical services, and better value for
money than is currently obtained. A more arms-length management
arrangement will free up Foreign Office resources to focus on the
Governments strategic priorities.
We are thoroughly prepared for
this move: Ministers agreed to trading fund status in 2005, and secured
HM Treasury approval in principle then. Comprehensive preparations
began. The first major work towards trading fund status involved FCO
Services move to Executive agency status in April 2006. That
improved
FCO Services business performance: it made a £4 million
surplus in its first year. The Foreign Affairs Committee welcomed the
benefits brought by that first step towards trading fund
status.
Since April
2006, the extensive programme of change has gathered pace in both the
Foreign Office and FCO Services, regularly overseen by Ministers. The
Foreign Office has streamlined and increased the skills of its
purchasing teams to engage with FCO Services more effectively. FCO
Services embarked on a root-and-branch change programme to transform
its structure, business systems and processes, and to develop the
skills of its staff for the more commercial trading fund
environment.
Throughout our preparations, we
have worked closely with the Treasury, National Audit Office and Office
of Government Commerce. In autumn 2007, the National Audit Office
completed a fit-to-trade review, and the Office of Government Commerce
ran a similar review on the Foreign Office side. Both concluded that
the Foreign Office and FCO Services will be ready for a successful move
in April 2008. The main Foreign Office board and Ministers took note of
that assessment and the progress being made, and confirmed that we
should go for a launch in April 2008. The Office of Government Commerce
further commended the FCOs preparations as an example of
significant good practice.
As part of our preparations,
and in line with the order, we have completed a public consultation
exercise, seeking views from interested parties on the initiative
overall. The initiative was important, and we provided reassurance to
respondents on a number of points. However, no issues emerged to
suggest that we should revisit our plans. An analysis of responses was
placed in the House of Commons Library on 14 January and has been
published on the Foreign and Commonwealth Office website. Further, we
have completed an impact assessment of the move to ensure that we are
fully aware of the effects of the legislation. Our assessment is that
there will be no significant impacts; that has also been placed in the
House of Commons Library.
An important part of our
preparations has, of course, been continuous engagement with FCO
Services staff and their trade union representatives. We have made
clear that existing staff moving to the trading fund will remain civil
servants. They will continue to be able to bid for jobs in the main
Foreign Office and the home civil service, as now. We consider that the
move to a more commercially-focused organisation will enhance their
professional skills and open up greater career opportunities.
We have regularly sought
feedback from staff during the preparations. The 2007 staff survey
indicated that more than two thirds of staff understood why FCO
Services is becoming more commercial, with over half in favour of the
move. I understand that staff are at different stages of accepting the
change. Naturally, some are uncertain about their ability to meet the
demands of the new environment, while others are becoming more actively
involved in making the change happen. FCO Services is proactively
supporting staff by running training programmes to develop the new
skills needed, and by keeping them fully involved in the change process
through two-way, face-to-face and
written communications. The trade unions are fully involved in
preparations for the transition through the Whitley process, as well as
through other informal briefings.
Finally, I want to confirm our
thorough planning for the future. The governance of FCO Services is
fully developed and in line with best practice. Ministers and the
Foreign Office will maintain proper oversight of FCO Services work and
receive early warning of any problems. FCO Services is properly
constituted for trading fund status with, for example, its own audit
and risk committee chaired by a non-executive director. The National
Audit Office will audit its accounts annually and those will be
presented separately to Parliament. Through, for example, the Foreign
Affairs Committee, Parliament will be able to maintain a close interest
in the future growth and prosperity of FCO Services.
To sum up, FCO Services plays a
vital role in maintaining our overseas presence and capability. We must
maintain and improve its expertise and encourage its wider use. Trading
fund status is the best framework in which to do that. Our extensive
programme of preparations and external assessments provides the
necessary assurance of success, and I commend the order to the
Committee.
4.40
pm
Mr.
Keith Simpson (Mid-Norfolk) (Con): What a pleasure it is
to serve under your chairmanship, Mr. Benton, and what a
pleasure it is to see the Minister here to discuss what appears to be a
simple piece of legislation that does not require more than perhaps a
few minutes. Alas, I may disappoint her. Foreign Office mandarins,
being historians by background, will know that in The Practice
of History, the late Professor Geoffrey Elton insisted that one
should examine a document carefully, examining where it has come from,
who drafted it and any outstanding questions. I will take the
opportunity to do that.
I begin by looking at schedule
1funded operations. It states:
The operations of FCO
Services to be funded by the fund
are
and it goes
on to list a series of important functions of one kind or another,
giving a wide range from obvious ones such as IT and technology to
something called facility management and procurement, security and
vetting services. Obviously, many of those services are also required
by other Government Departments, and I wonder whether there is any
overlap. For example, the Ministry of Defence has a security and
vetting agency that covers other Government Departments. Does it cover
the Foreign Office, and if not, why not? That is in paragraph (a).
Paragraph (b)
mentions
the provision
of these goods and services to other customers in the United Kingdom
and overseas.
The
Minister gave two examples of activities overseas, and another example
in support of a UN facility. Will she say who the other customers were
within the UK? I realise that that might be sensitive if it involves
Government departments associated with the Foreign Office that we do
not normally discuss in Parliament.
Perhaps more importantly, as far
as the Foreign Office is concerned, the Minister said that one of the
strong rationales behind the setting up of the trading fund was to
allow it to compete commercially. If the Foreign Office has to compete
for business across the board, can she guarantee that it will have
priority over other customers, given that there is this need to show a
profit? Many hon. Members would be concerned if the Foreign Office had
at some stage to play second fiddle to others.
The schedule then states
that
the carrying out
of operations incidental, conducive, related or otherwise ancillary to
the provision of the goods and services described
above.
Will the Minister
describe operations that are incidental or conducive? What a wonderful
adjective conducive isit must have taken a lot
of thought to come up with an adjective like that. What does
related or otherwise ancillary to the provision of
goods mean? I would be grateful if the Minister could expand on
that.
In 2006-07, FCO
Services as an Executive agency confirmed that security was the prime
focus of its attentionsecure environment, secure logistics and
secure IT solutions. Will the Minister confirm that those will continue
to be the three main priorities under the order?
My next point is about
personnel. I assume that there will be a chief executive. Will the
current chief executive continue, or will there be a new one? Can we
establish what his or her salary is? Will it be within the civil
service scale, or will it relate to the private sector? The Minister
referred to staffing numbers being about
1,000
[Interruption.]
I love it when we see
the civil servants behaving like magpies, having to draft replies; it
shows that Parliament is truly working. Does she anticipate that number
remaining roughly the same, increasing or reducing?
Finally, I draw the
Ministers attention to the excellent document that was put on
the internet, signed off by the right hon. Lord Malloch-Brown, with a
good photograph of him looking determined. In paragraph 3.2, the
strategic benefits of the move are set out, in particular,
Increased security of supply of key services. Why will
there be an increased security of supply? I cannot quite see the logic
of that. I can perfectly understand the reference to Improved
value for money in services.
The third point
is:
Increased
focus on value-added activities/partnerships: the FCO wants FCO
Services to concentrate on services that provide real
value.
What is
real value? I know that it is a wonderful piece of
management newspeak, but what does it mean in real terms for the
Foreign Office and its men and women, many of whom are serving in
dangerous parts of the world?
The fourth bullet point
is:
Increased
FCO focus on core/strategic
priorities.
It talks
about the FCOs
increased capability as an
intelligent customer.
I am not being facetious, but does that
mean that in the past it was a stupid customer, or is this just more
newspeak? I do not blame the Minister for that, but when both the
private and public sectors come up with this kind of management
newspeak, we must tease out exactly what is meant by
it.
The fifth bullet
point, and this is a slight tease,
is:
Lower
inflation-adjusted costs: at a time of increased public expenditure
pressure.
Does that mean
that the Foreign Office admits that the Government have a problem on
public expenditure pressure? Does it mean that the Foreign Office
expects that there will have to be cuts? I hope not, but I would be
interested to hear the Ministers view, on a day on which
nationalisation merely
means
The
Chairman:
Order. I am sorry to interrupt the hon.
Gentleman. Can he tell me which document he is referring
to?
Mr.
Simpson:
Yes, it is the consultation document, which
provides explanatory background information on the order. The Minister
has referred to it. Is that in
order?
The
Chairman:
Yes. I ask about the matter for the
record.
Mr.
Simpson:
Finally, the document states that there will be
a
More
professional/flexible FCO Services workforce.
Given that it seems likely, from what the
Minister said, that the majority of the current FCO Services work force
will go into the new organisation, does that mean that they will become
more professional and flexible through in-house training alone, or does
the Minister envisage that people will be recruited from outside the
Foreign Office, from other Departments or from the private
sector?
I have asked
a series of questions. The Opposition broadly support the order, but
there are some questions that need to be
asked.
4.49
pm
Jo
Swinson (East Dunbartonshire) (LD): It is a pleasure to
serve under your chairmanship today, Mr. Benton. I will keep
my remarks fairly short. As has been said, and as we can all agree, it
is beneficial to move towards greater efficiency, effectiveness and
value for money for the taxpayer in FCO Services, so I give the order a
broad welcome. However, I have a few questions, which I hope that the
Minister will address.
As the accompanying notes
state, the mechanism in the order has been commonly used by Governments
of both parties since 1973. I would be interested to hear from the
Minister what the record is of other trading funds that have been set
up. Obviously, the National Audit Office will play a scrutiny role
before a trading fund can be set up: as the Minister said, it will
audit the accounts annually. But has it also conducted an analysis of
what makes such funds successful and how effective they have been?
There is a concern about whether taking public money out of
Ministers hands will lead to reduced accountability, and I
would be
interested to hear the Ministers reassurances that there will be
sufficient scrutiny of the accounts. She mentioned that NAO reports
will be produced, but will they be presented to Parliament, placed in
the Library for full public scrutiny and put on the record?
If, as none of us hope, the
fund fails or makes a loss, the accompanying notes mention that
ultimately the FCO will be responsible and the taxpayer would be
liable. It is obviously desirable that that kind of situation is not
allowed to arise and that if there are any difficulties, speedy
remedies are in place. The Minister welcomed the early-warning systems
and I would be interested if she could elaborate on those. Taking up my
earlier point about the performance of other trading funds, could she
tell us whether there are any examples of funds that have failed or
made a loss and whether, in those circumstances, similar early-warning
systems proved effective?
Finally, I want to pick up on
the consultation responses. Obviously, there was a range of
consultation responses, many of which were broadly in favour or fairly
neutral, but the trade unions raised some concerns. Will the Minister
explain in more detail what those were, and how and indeed if they have
already been addressed by the chief executive of FCO Services? Are the
fears of potential redundancies grounded? Are changes in pay and
conditions expected for current employees? I hope that the Minister
will address those brief points, but other than that, we broadly
welcome the order.
4.52
pm
Meg
Munn:
I shall try to answer all those questions. I have
taken note of them and I have a sheaf of paper with many responses on.
I am sure that the hon. Members will remind me near the end of my reply
if I have missed out any issues.
The hon. Member for Mid-Norfolk
asked about the issue of vetting services. The UK has
more than 100 providers of vetting services. FCO Services is already a
major supplier of that service in the UK. We are working closely with
the Cabinet Office to transform service provision and ultimately reduce
costs. As I sought to set out, it is important that we see the process
of becoming a trading fund as a step that allows us to become more
competitive and therefore to win a greater number of contracts. I would
expect that to be the case.
Mr.
Simpson:
I do not know about other hon.
Members, but I am flabbergasted that there are 100 organisations
involved in vetting and security. Are those all Government
organisations or are they from the private sector? How many Government
organisations are involved in vetting and
security?
Meg
Munn:
The hon. Gentleman has asked me a question for which
I do not have the answer. Perhaps he would be happy for me to seek
further information on that and subsequently write to members of the
Committee. I am sure that it will be of great interest to a great many
hon. Members and perhaps we will all learn something in the
process.
The
hon. Gentleman asked specifically about the chief
executive. The present chief executive is Mr. Christopher
Moxey who was appointed following
an open competition in February 2006, initially for a four-year period.
The competition attracted a broad range of applicants from both the
public and private sectors. His salary details and any benefits are
reported in the FCO Services annual accounts, so the hon. Gentleman
will be able to keep an eye on that issue.
As for what other skills we
have been putting in place for the process, we want to ensure that a
fully qualified career-professional financial director, a fully
qualified career-professional human resources
director and a fully qualified career-professional chief information
officer are appointed. We are currently recruiting a further three
directors to deepen the FCO Services leadership and business
capabilities in 2008. FCO Services has implemented a wide-ranging
commercialisation training programme focusing on financial and
commercial processes, which will continue to be rolled out
throughout the
organisation.
A work
force plan has been developed. The hon. Gentleman asked several
questions about staff, and the hon. Member for East Dunbartonshire
sought some reassurance on that point. The work force plan has
identified a likely aim to recruit in excess of 100 staff during
2008-09 to increase the range of skills needed for FCO Services to
operate effectively as a trading fund. There are therefore no current
concerns about redundancies. FCO Services is looking to recruit those
with IT, security, technical, human resources and finance skills. The
Serious Organised Crime Agency, the Home Office, No. 10 and customs
officers deployed overseas have been other UK
customers.
I want to
set out the processes for the future. A comprehensive five-year
corporate plan has been agreed with Ministers to direct the future
business activities of FCO Services. I reassure members of the
Committee that, through that regular contact, Ministers will continue
to be involved and the FCOs needs will be served. That will be
overseen at director-general level so there should indeed be early
warning of any problems. It is important that FCO Services maintains a
strong, long-term strategic partnership with the FCO that will deliver
value-for-money services and guarantee a supply of critical business
services to the FCOissues that the hon. Member for Mid-Norfolk
rightly raised.
The
hon. Gentleman sought to tease out a view from me about public
expenditure. All I can say to him is that we obviously seek the best
value for money for the taxpayer and we would not want to spend more
money on any such issues than is necessary. The move to trading fund
status will improve value for money and increase opportunities for
competition. FCO Services will compete openly to deliver its core
services to a greater extent, as will other organisations that are not
connected to the Foreign and Commonwealth Office. We believe that that
will strengthen the
organisation.
The hon.
Member for East Dunbartonshire asked for details of other trading
funds. I anticipated such a question and I have two sheets of paper
that list a number of them, such as, from the Cabinet Office, the
Central Office of Information, whose business is publicity services to
United Kingdom Government Departments. It is currently breaking even.
Another is Companies House from the Department for Business, Enterprise
and Regulatory Reform, which people like to refer to as the former
Department for Trade and
Industry. It has a significant turnover. The Driver and Vehicle
Licensing Agency is another trading fund and is making a profit of
£10 million.
As
for oversight, the annual report of FCO Services will be laid before
Parliament and, as I said earlier, the Foreign Affairs Committee can
continue to inquire into that issue. It is a trading fund, not a
privatisation
issue.
Jo
Swinson:
On the lengthy list of various funds that have
been in operation, does the Minister know if any of them have failed in
the past? Can she give us reassurances on that
score?
Meg
Munn:
That was a helpful intervention. I am informed that
some trading funds have had some difficulties, while others have done
exceptionally well. That is as much as I can tell the hon. Lady on
that. We are clear, regarding the accountability framework in the FCO,
that the chief executive, as accounting officer, is responsible to
Ministers and, ultimately, to Parliament for all aspects of FCO
Services performance. I am confident that the process and
structures we have put in place mean that while the FCO Services
trading fund will be able to operate in a more commercial way, it will
still have the same accountability and oversight that it has enjoyed
until now.
If the
hon. Lady refers to what I said at the beginning of the Committee, she
will see that we have not rushed into this. The initial decision was
taken in 2005, and there was a move to Executive agency status to test
it out. We have been given a positive go-ahead from the report of the
Office of Government Commerce and the National Audit Office, so we can
be confident that this step forward is right and will continue to
deliver what we
need.
The hon. Member
for Mid-Norfolk asked whether the FCO will have priority over other
customers. I assure him that that will be the case. The service level
agreements that will be part of the framework underwriting the whole
process will bind FCO Services first and foremost to the FCO.
The hon.
Gentleman also discussed, in some detail, increasing the security of
supply of the services. I can tell him that we will continue to focus
on them. This comes back to the term intelligent
customer. He
knows that I am a fan of plain speaking, and although I might not have
used such a phrase, I understand it to mean that precisely because the
fund will be a trading fund, it will seek to have the best possible
commercial arrangements and will therefore expect clear specifications
and processes from its customerin this case, the FCO. We expect
the process to improve the relationship, ensure that the services we
want are put in place and that there is continued benefit for all
concerned.
The hon.
Member for East Dunbartonshire asked about trade unions. There has been
extensive and ongoing dialogue with the trade union side, which
represents all three recognised unions. Formal meetings between the
chief executive officer, human resources and the trade unions will
continue to take place on a six-monthly basis, with informal meetings
and specific briefings in between. We are content that the processes
have enabled concerns to be addressed to ensure that staff are not
disadvantaged by the process. As I set out at the start of the
Committee, existing staff will remain as civil servants within the
civil service management code, and their pension will continue. Of
course, any future changes will need to be negotiated.
I think that I have answered
all hon. Members questions, so I will sum up by pointing out
that there are significant advantages to the change to trading fund
status, including gaining better value for money for services procured
from FCO Services for the Foreign Office. There will be a range of
other financial benefits such as the release of more resources for core
activities. Other Departments will have greater access to the expertise
and experience of FCO Services and, importantly, the taxpayer will
receive better value for money. Most importantly, we are confident that
the extensive programme of work that FCO Services and the Foreign
Office have carried out leaves both organisations in excellent
condition to take full advantage of the opportunities that trading fund
status will bring. I hope that I have demonstrated that this afternoon.
I am pleased to have had the opportunity to explain those benefits, and
I thank you for chairing the Committee, Mr. Benton. I also
thank hon. Members for their interest and thoughtful
interventions.
Question
put and agreed
to.
Resolved,
That
the Committee has considered the draft FCO Services Trading Fund Order
2008.
Committee
rose at five minutes past Five
oclock.