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19 Nov 2007 : Column 600W—continued

General Practitioners: Hendon

Mr. Dismore: To ask the Secretary of State for Health what steps he is taking to (a) monitor and (b) improve access to GP appointments in Hendon; and if he will make a statement. [162991]

Mr. Bradshaw: The General Practitioner Patient Survey is the best indicator of public views on current access arrangements for GP services. The survey’s results at national, primary care trust and GP practice levels were published in July 2007. We expect PCTs to analyse their own survey results to understand local variation between their practices as well as patient needs, and have asked them to provide action plans by December for the delivery of access improvements.

General Practitioners: Manpower

Mike Penning: To ask the Secretary of State for Health what the ratio of practising NHS general practitioners to population was in (a) Hemel Hempstead constituency, (b) Hertfordshire and (c) England in the last year for which figures are available. [164114]


19 Nov 2007 : Column 601W

Mr. Bradshaw: Information is not available in the format requested. The following table shows the number of general medical practitioners (excluding retainers and registrars) per 100,000 head of population for England, the East of England strategic health authority area and the two Hertfordshire primary care trusts.

Number (headcount)
All practitioners (excluding retainers and registrars) All practitioners (excluding retainers and registrars) per 100,000 head of population

England

33,091

65.3

East Of England

3,568

64.4

East and North Hertfordshire PCT

317

61.1

West Hertfordshire PCT

349

65.9

Note: General medical practitioners (excluding retainers and registrars) includes GP and GP others. Sources: 1. The Information Centre for health and social care General and Personal Medical Services Statistics. 2. Resident Population Estimates, Office for National Statistics.

General Practitioners: Retirement

Mr. Scott: To ask the Secretary of State for Health how many single GP surgeries have closed following the retirement of the doctor in each of the last five years for which figures are available. [161918]

Mr. Bradshaw: This information is not collected centrally.

General Practitioners: Telephone Services

Keith Vaz: To ask the Secretary of State for Health how many and what proportion of NHS GP surgeries in Leicester use premium rate phone lines for patient appointments; what guidance his Department provides to NHS GP surgeries on the use of premium rate phone lines for patient appointments; and if he will make a statement. [164132]

Mr. Bradshaw: The information requested is not held centrally.

East Midlands strategic health authority (SHA) reports that no general practice surgeries in Leicester use premium rate phone lines for patient appointments but that a number of surgeries do use 084 lo-call numbers.

The SHA reports that Leicester City primary care trust (PCT) is reviewing the use of 084 numbers as part of its improving access strategy. This review is taking place during November and the PCT should be in a position to report in December.

The provision of telephone services for patients and the public is a matter for the local national health service. The Department did however issue guidance in December of last year clearly setting out that patients should not be charged more than the equivalent of a local call.


19 Nov 2007 : Column 602W

Greg Mulholland: To ask the Secretary of State for Health (1) how much his Department estimates GP surgeries receive in revenue from calls to 0844 revenue sharing numbers; [164453]

(2) how many GPs’ surgeries in each primary care trust area use 0844 revenue sharing telephone numbers; [164454]

(3) through what mechanism GP surgeries receive payment from calls to 0844 revenue sharing numbers. [164455]

Mr. Bradshaw [holding answer 15 November 2007]: We do not collect information centrally on the use of 084 telephone numbers.

The provision of telephone services for patients and the public is a matter for the local national health service. The Department did however issue guidance in December of last year clearly setting out that patients should not be charged more than the equivalent of a local call.

Health Services: Armed Forces

Mr. O'Hara: To ask the Secretary of State for Health what recent steps his Department has taken to ensure that there is a consistent implementation of the policy of priority treatment for armed services veterans by general practitioners and hospital clinicians; and if he will make a statement. [162362]

Mr. Bradshaw: The Department sends out periodic reminders about the arrangements for priority treatment for war pensioners. Another reminder will be sent out shortly.

Hearing Aids: Waiting Lists

Charles Hendry: To ask the Secretary of State for Health what the average waiting time was for hearing aid assessments in each primary care trust in the last period for which figures are available; and if he will make a statement. [165088]

Mr. Ivan Lewis: The information on audiology assessments is shown in the following table.


19 Nov 2007 : Column 603W

19 Nov 2007 : Column 604W

19 Nov 2007 : Column 605W
Diagnostic waiting statistics concerning audiology assessments for all primary care trusts (PCTs) in England, patients still waiting at the end of the month, time period—month ending September 2007
Area Average median time of patients still waiting (in weeks)

Newcastle PCT

24.1

North Tyneside PCT

13.2

Hartlepool PCT

3.1

North Tees PCT

6.3

Darlington PCT

47.1

Gateshead PCT

3.9

South Tyneside PCT

n/a

Sunderland Teaching PCT

n/a

Middlesbrough PCT

6.2

County Durham

28.3

Redcar and Cleveland

5.9

Northumberland Care Trust

24.3

Blackburn With Darwen PCT

1.6

Salford PCT

2.9

Stockport PCT

n/a

Ashton, Leigh and Wigan PCT

5.2

Blackpool PCT

16.6

Bolton PCT

0.9

Warrington PCT

12.1

Knowsley PCT

14.8

Oldham PCT

n/a

Bury PCT

1.0

Tameside and Glossop PCT

3.2

Cumbria

8.6

North Lancashire

8.9

Central Lancashire

40.6

East Lancashire

1.4

Sefton

1.5

Wirral

2.5

Liverpool

16.9

Halton and St Helens

13.1

West Cheshire

over 52 weeks

Central and Eastern Cheshire

4.1

Rochdale, Heywood and Middleton

1.4

Trafford

3.2

Manchester

0.6

North Lincolnshire PCT

49.8

Rotherham PCT

1.6

Calderdale PCT

n/a

Barnsley PCT

2.9

Leeds

20.9

Kirklees

n/a

Wakefield

n/a

Sheffield

2.3

Doncaster

3.5

North Yorkshire and York

3.9

East Riding of Yorkshire

over 52 weeks

Hull Teaching

over 52 weeks

Bradford and Airedale Teaching

10.1

North East Lincolnshire Care Trust Plus

34.1

Nottingham City PCT

4.4

Bassetlaw PCT

n/a

Derbyshire County

3.3

Derby City

n/a

Nottinghamshire County Teaching

3.4

Lincolnshire Teaching

48.4

Leicestershire County and Rutland

6.4

Leicester City Teaching

6.7

Northamptonshire Teaching

7.4

Herefordshire PCT

over 52 weeks

South Birmingham PCT

4.2

Shropshire County PCT

4.6

Walsall PCT

n/a

Coventry PCT

3.3

Telford and Wrekin PCT

4.6

Wolverhampton City PCT

4.7

Heart of Birmingham PCT

4.1

Dudley

over 52 weeks

Sandwell

2.0

Birmingham East and North

3.0

North Staffordshire

40.1

Stoke on Trent Teaching

44.7

South Staffordshire

30.7

Worcestershire

4.0

Warwickshire

2.6

Solihull PCT

2.3

Luton PCT

n/a

South East Essex

3.9

Bedfordshire

3.9

East and North Hertfordshire

n/a

West Hertfordshire

23.4

Peterborough

2.7

Cambridgeshire

4.1

Norfolk

5.3

Great Yarmouth and Waveney Teaching

3.6

Suffolk

3.2

West Essex

4.7

North East Essex

5.1

Mid Essex

0.7

South West Essex Teaching

n/a

Havering PCT

31.4

Kingston PCT

23.7

Bromley PCT

8.2

Greenwich PCT

23.0

Barnet PCT

n/a

Hillingdon PCT

n/a

Enfield PCT

n/a

Barking and Dagenham PCT

23.3

City and Hackney PCT

n/a

Tower Hamlets PCT

n/a

Newham PCT

4.9

Haringey PCT

n/a

Hammersmith and Fulham PCT

8.2

Ealing PCT

34.2

Hounslow PCT

13.8

Brent PCT

8.8

Harrow PCT

12.4

Camden PCT

n/a

Islington PCT

n/a

Croydon PCT

15.9

Kensington and Chelsea PCT

n/a

Westminster PCT

3.3

Lambeth PCT

8.9

Southwark PCT

8.8

Lewisham PCT

6.6

Wandsworth PCT

3.9

Richmond and Twickenham PCT

12.9

Sutton and Merton PCT

3.6

Redbridge PCT

11.2

Waltham Forest PCT

11.3

Bexley Care Trust

6.3

Medway PCT

15.4

Brighton and Hove City PCT

25.1

Surrey

10.1

West Sussex Teaching

27.4

East Sussex Downs and Weald

24.8

Hastings and Rother

3.9

West Kent

18.2

Eastern and Coastal Kent Teaching

50.4

Milton Keynes PCT

2.2

Portsmouth City PCT

15.3

Southampton City PCT

2.0

Hampshire

10.7

Buckinghamshire

4.2

Oxfordshire

3.7

Berkshire West

3.1

Berkshire East Teaching

6.4

Isle of Wight Healthcare

15.0

South Gloucestershire PCT

22.5

Plymouth PCT

2.8

Bath and North East Somerset PCT

13.9

Swindon PCT

1.8

North Somerset PCT

28.1

Gloucestershire

44.8

Bristol Teaching

6.7

Wiltshire

26.4

Somerset

3.7

Dorset

5.1

Bournemouth and Poole Teaching

4.9

Cornwall and Isles of Scilly

2.9

Devon

3.8

Torbay Care Trust

n/a

England

11.1

n/a = For organisations with less than 100 audiological assessment waiters, no median has been calculated as the small data set may lead to statistical inaccuracies. Note: 1. Some organisations have a median of 'over 52 weeks'. As this is the latest timeband data are collected for, a more accurate measure could not be calculated. Source: Diagnostic Monthly Monitoring (DM01)

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