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21 Apr 2008 : Column 1790W—continued


A total of eight courses were attended by department staff at a cost of £7,008.00.

Departmental Video Conferencing

Norman Baker: To ask the Secretary of State for Health if he will set a target to increase the use of video-conferencing by his Department to reduce the need to travel to meetings. [195871]

Mr. Bradshaw: The Department is committed to achieving the carbon reduction targets for the Government estate, published in June 2006. We encourage all our staff to use video conferencing where possible, to avoid the need for official travel. We have steadily increased our use of video conferencing, from a total of 6,679 conferences in 2004, to 10,526 in 2007, a 57 per cent. increase. We anticipate that usage in 2008 will be around 11,500, and we have plans to install a further 10 video conferencing suites in the coming months, to meet demand.

We have estimated that approximately 776 tonnes of CO2 will be saved in 2008 as a result of holding video conferences instead of requiring staff to travel to meetings.

Across the departmental estate, there are currently 36 video conference units. In May 2008, a further 11 units will be deployed in London and there are plans to increase the number in Leeds to accommodate the rise in London estate numbers.

We have made significant use of video conferencing for over 10 years and we continually review the number of systems and bandwidth needed, to meet both business requirements and the sustainable development agenda.

Dieticians: Prescriptions

Mrs. Ellman: To ask the Secretary of State for Health when his Department’s non-medical prescribing board last considered a business case for dieticians to become supplementary or independent prescribers. [199309]

Dawn Primarolo: The Department’s Non-Medical Prescribing Programme Board has not received a business case for dieticians to become supplementary prescribers or independent prescribers.

Drugs: Finance

Mr. Lansley: To ask the Secretary of State for Health how much a general practice is paid per patient per year for the management of a patient who is stable on warfarin; and how much is payable under the tariff to an NHS trust for the same service. [198507]


21 Apr 2008 : Column 1791W

Mr. Bradshaw: Specific services provided in general practice for patients on Warfarin, are commissioned locally. Payments are agreed locally between the primary care trust and the practice.

There is no specific inpatient, or out-patient tariff relating to the management of a patient who is stable on Warfarin.

Mr. Lansley: To ask the Secretary of State for Health how many patients were transferred from secondary to primary care for their management on warfarin in the most recent period for which figures are available; and what evaluation has taken place of the implications of this for patients. [198508]

Ann Keen: This information is not held centrally. It is for local NHS providers to decide how to deliver services to patients.

Eyesight: Testing

Anne Milton: To ask the Secretary of State for Health what recent discussions he has had with the Secretary of State for Work and Pensions on notifying pensioners of their entitlement to an NHS sight test; and if he will make a statement. [199499]

Ann Keen: The Department has held no recent discussions with the Secretary of State for Work and Pensions on notifying pensioners of their entitlement to national health service funded sight tests.

Family Practioner Services: Westminster Primary Care Trust

Andrew Mackinlay: To ask the Secretary of State for Health which GP practices are funded by Westminster primary care trust; and what the location of each is. [196364]

Mr. Bradshaw [holding answer 25 March 2008]: The information requested about general practitioners (GP) practices funded by Westminster primary care trust (PCT) is not held centrally.

However, information about GP practices located in the Westminster PCT area is available on the Department's National Health Service Choices website, and is provided as follows:


21 Apr 2008 : Column 1792W
List of GP practices located in the Westminster PCT area
Name of doctor/GP practice Address

Ahmed (N)

Dart Street, W10 4LD

Atkinson (FG)

22 Woods Mews, W1K 7DS

Bayswater Medical Centre

46 Craven Road, W2 3QA

Belgrave Medical Centre

13 Pimlico Road, SW1W 8NA

Cavendish Health Centre

53 New Cavendish Street, WIG 9TQ

Covent Garden Medical Centre

47 Shorts Gardens, WC2H 9AA

Crawford Street Surgery

95-97 Crawford Street, W1H 2HJ

Crompton Medical Centre

1 Crompton Street, W2 1ND

Dr. Hege Mostad

141-143 Lupus Street, SW1V 3HQ

Drs Silva and Vranakis

7 Golbourne Road, W10 5PN

Fitzrovia Medical Centre

31 Fitzroy Square, WIT 6EU

Garfield and Sarnicki

321 Shirland Road, W9 3JJ

Great Chapel Street Medical Centre

13 Great Chapel Street, W1F 8FL

Harrow Road Health Centre

209 Harrow Road, W2 5EH

Health Centre

574 Harrow Road, W10 4NJ

Imperial College Health Centre

40 Princess Gardens, SW7 1LY

Kings College Health Centre

3rd Floor Macadam Building, Surrey Street, WC2R 2LS

Lai Chung Fong (P)

Dart Street, W10 4LD

Lancaster Gate Medical Centre

20-21 Leinster Terrace, W2 3ET

Lisson Grove Health Centre

Gateforth Street, NW8 8EG

Little Venice Medical Centre

2 Crompton Street, W2 1ND

Maida Vale Medical Centre

40 Biddulph Mansions, Elgin Avenue, W9 1HT

Marylebone Health Centre

17 Marylebone, NW1 5LT

Milne House Medical Centre

1 Norfolk Square, W21 RU

Murphy

30 Soho Square, W1D 3QS

Nagarajan (RK)

Dart Street London, W10 4LD

North West London Medical Centre

56 Maida Vale, W9 1PP

Paddington Green Health Centre

4 Princess Louise Close, W2 1LQ

Randolph Surgery

235a Elgin Avenue, W9 1NH

Soho Square General Practice

First Floor, 1 Frith Street, W1D 3HZ

South Westminster Centre

St. Georges House, 82 Vincent Square, SW1P 2PF

St. John's Wood Medical Practice

Brampton House, St. John’s and St. Elizabeth’s Hospital, 60 Grove End Road, NWS 9NH

The Belgravia Surgery

24-26 Ecclestone Street, SW1W 9PY

The Connaught Square Practice

41 Connaught Square, W2 2HL

The Doctor Hickey Surgery

Cardinal Hume Centre (Homeless Patients Only) 3 Arneway Street, SW1P 2BG

The Elgin Clinic

1 Woodchester Square, W2 5SW

The Garway Clinic

2 Garway Road, W2 4NH

The Lanark Medical Centre

165 Lanark Road, W9 1NZ

The Marven Medical Practice

46-50 Lupus Street, SW1V 3EB

The Mayfair Medical Centre

3-5 Weighhouse Street, W1K 5LS

The New Elgin Practice

44 Chippenham Road, W9 2AF

The Newton Medical Centre

Bayswater Centre 14-18 Newton Road, W2 5LT

The Surgery

131 Harley Street, WIG 6BB

The Wellington Health Centre

16 Wellington Road, NW8 9SP

The Westbourne Green Surgery

Health At The Stowe, 260 Harrow Road, W2 5ES

Third Floor Medical Centre

165 Lanark Road, W9 1NZ

Victoria Medical Centre

29 Upper Tachbrook Street, SW1V 1SN

West Two Health

33-35 Praed Street, W2 1NR

Westminster Health Centre

15 Denbigh Street, SW1V 2HF

Woodfield Road Surgery

The Medical Centre 7e, Woodfield Road, W9 3XZ

Zeider

3-5 Weighhouse Street, W1K 5LS

Source: www.nhs.uk/Pages/homepage.aspx

Fractures: Databases

John Austin: To ask the Secretary of State for Health whether the national hip fracture database is to be implemented by all health trusts. [198338]

Mr. Ivan Lewis: The National Hip Fracture Database was established in 2007 by the British Geriatric Society and the British Orthopaedic Association. It is a matter for individual national health service trusts to decide whether they wish to be registered on the database.


21 Apr 2008 : Column 1793W

Health Services: Complaints

Mr. Lansley: To ask the Secretary of State for Health pursuant to the answer of 5 February 2008, Official Report, columns 1072-3W, on health services: complaints, if he will break down the number of complaints by category in each year. [188359]

Mr. Bradshaw: We understand that the Healthcare Commission uses over 100 categories to classify complaints. Information on the broad categories of issues raised in complaints upheld by the Commission is set out in the following table. As many of the complaints referred to the Commission raise more than one issue, the total number of issues is greater than the number of complaints upheld.

2004-05 2005-06 2006-07 2007-08

Total number of complaints upheld

11

395

1,462

2,734

Issues raised in upheld complaints

Access to services

4

104

230

792

Complaints handling

6

115

333

1,580

Compliance with core standards

1

66

164

175

Patient experience (including hygiene)

9

372

1,053

1,668

Safety/effectiveness of care and essence of care

4

381

1,351

3,918

Other

2

139

582

414

Number of upheld complaints raising issue by year closed

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