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1 May 2008 : Column 634W—continued
For the number of calls answered each month by the TCO MP hotline up to and including May 2007, I refer the hon. Member to the answer that the then Paymaster General, my right hon. Friend the Member for Bristol, South (Dawn Primarolo) gave the hon. Member for Yeovil (Mr. Laws) on 25 June 2007, Official Report, column 419W. The information requested for 2006-07 and 2007-08 is provided in the following table.
| Received | Handled | Abandoned | |
| (1) To end of February 2008. | |||
New telephony equipment was introduced to the hon. Members’ hotline in October 2005 so the first full year in which information about the number of calls that were abandoned before being answered by an adviser is 2006-07.
With regard to the number of calls received on the Tax Credits helpline, I refer the hon. Member to the answer I gave him today (194486), which shows that monthly figures, to April 2007, have previously been provided. The following table shows this information for those quarters where the full information has not previously been provided.
| Quarter ending | Calls received (Thousand) |
TCO does not record separately the number of calls it receives from its customers.
The other information requested is available only at disproportionate cost.
HM Treasury does not routinely record statistical information on the number of letters, calls or e-mails it receives about tax credits.
Welfare Tax Credits: Telephone Services
Danny Alexander: To ask the Chancellor of the Exchequer how many calls were (a) received, (b) handled and (c) unanswered by (i) the claimants’ and (ii) hon. Members’ tax credit hotline in each year since 2003. [194486]
Jane Kennedy: With regard to (i) the tax credits helpline, I would refer the hon. Member to previous answers provided by the then Paymaster General, my right hon. Friend the Member for Bristol, South (Dawn Primarolo):
12 September 2005, Official Report, column 2407W,
14 March 2006, Official Report, column 2137W,
5 June 2006, Official Report, column 188W,
20 June 2006, Official Report, column 187W,
25 June 2007, Official Report, columns 418W and 419W,
31 January 2008, Official Report, column 682W,
where elements of the requested information have been provided giving details of calls received, handled, busy/engaged and abandoned for each year to 31 March 2007. The full year figures to 31 March 2008 are not yet available.
On (ii) calls to the hon. Members’ hotline, I refer the hon. Member to the answer I gave him today (194467 and 194469).
Welfare Tax Credits: Warrington
Helen Jones: To ask the Chancellor of the Exchequer how many families in Warrington are in receipt of each category of tax credit. [203169]
Jane Kennedy: HMRC do not produce statistics separately for child tax credit and working tax credit, however estimates of the number of families with tax credits in 2005-06 in each local authority, based on final family circumstances and incomes, are published in “Child and Working Tax Credits. Finalised Awards 2005-06 Geographical Analysis”. This publication is available on the HMRC website at:
The information on the number of out-of-work families includes those who are receiving child support through income support and jobseeker’s allowance.
The same information for 2006-07 is due to be published on 20 May 2008.
Wine: Prices
Justine Greening: To ask the Chancellor of the Exchequer what the evidential basis was for his statement on 12 March 2008, Official Report, column 298, that the average bottle of wine costs £4.00. [202761]
Angela Eagle: This figure has been calculated for a 75cl bottle of wine from market data for the off trade.
Justice
Compensation: Industrial Diseases
Mr. David Hamilton: To ask the Secretary of State for Justice pursuant to the answer by the Prime Minister of 12 March 2008, Official Report, column 276, on compensation for those with pleural plaque, when he expects the consultation to be launched. [202715]
Bridget Prentice: The House of Lords judgment on pleural plaques raises very complex issues. We are currently giving serious consideration to all the representations which have been made to us, and are actively exploring how people who have pleural plaques as a result of exposure to asbestos might be supported. We will set out our views as soon as we have analysed all the options.
Custodial Treatment: Young People
Jenny Willott: To ask the Secretary of State for Justice how much and what proportion of the Youth Justice Board's budget was spent on (a) purchasing remand and custodial places for offenders, (b) grants to local authorities and other bodies to support the development of effective practice and (c) commissioning research and publishing information in each year since it was established; and if he will make a statement. [199961]
Mr. Hanson: Since it was established in 1998 the total YJB budget of £2,939 million has been spent as follows:
(a) £1,992 million (68 per cent.) on purchasing remand and custodial places for offenders;
(b) £930 million (31 per cent.) on grants to local authorities and other bodies to support the development of effective practice;
(c) £17 million (1 per cent.) on commissioning research and publishing information.
A breakdown of this information is detailed in the following table.
| YJB operating expenditure | ||||
| £ million | ||||
| Purchasing remand and custodial places | Grants to local authorities and other bodies | Commissioning research | Total | |
Departmental Information and Communications Technology
Sarah Teather: To ask the Secretary of State for Justice pursuant to the answer of 18 February 2008, Official Report, column 187W, on departmental ICT, how many of the missing or stolen (a) laptops and (b) personal digital assistants have been replaced by his Department; and at what cost. [202506]
Mr. Wills: The Department does not keep a central record of laptops that have been replaced since 2001. As the losses were incurred from different areas across the Department, this information could be provided only at disproportionate cost. When items are replaced, they are drawn either from the existing resource pool or new purchases are made through the IT suppliers' contracts.
Available records show that the personal digital assistant reported lost in 2003 was replaced at a cost of approximately £250.00.
Departmental Written Questions
David T.C. Davies: To ask the Secretary of State for Justice how many days it took on average to answer written parliamentary questions tabled by each hon. Member for answer by him in the last six months. [201755]
Mr. Straw: The information requested is in the following tables. It includes questions tabled for answer between 6 November 2007 and 4 April 2008.
| Ordinary written questions | ||
| MP | Total number of questions tabled | Average time in sitting days for answer |
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