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Mr. Spellar: To ask the Chancellor of the Exchequer what recent assessment he has made of the performance of National Savings and Investments telephone service; and if he will make a statement. 
Kitty Ussher: NS&I have two service delivery measures (SDMs), set by HM Treasury, relating to overall customer service. For 2006-07, the last year for which there are currently audited results, these were:
To achieve consistent accuracy in meeting increasingly challenging targets; and
To achieve consistent timeliness in meeting increasingly challenging targets.
Performance against these measures is assessed through measurement of average performance against key performance indicator targets. This includes assessment of the standard of the NS&I telephone service, which is monitored regularly against monthly key performance indicators.
The target for the NS&I inquiry line is that 90 per cent. of delivered, answerable calls should be answered and for the sales line that 90 per cent. of delivered calls should be answered within 20 seconds of becoming answerable. Latest data available demonstrates that these targets were comfortably exceeded.
Susan Kramer: To ask the Chancellor of the Exchequer how much he plans his Department will spend on extending the universal early years education entitlement to 15 hours per week in each of the next five years; and if he will make a statement. 
The extension of the free entitlement will enhance the opportunities available to every three and four year old, giving them the best possible start in life. Providing 15 more flexible hours will also ensure that families are able to use the entitlement in a way which best helps them to balance work and family life.
The Government invest more than £3 billion per year in the existing entitlement. In addition, the extension to the free entitlement is being funded through a new investment of £590 million over 2008-11 (£80 million in 2008-09, £170 million in 2009-10 and £340 million in 2010-11.
Mr. Letwin: To ask the Chancellor of the Exchequer whether the figures in tables 1.7 and 1.10 of Public Expenditure Statistical Analysis 2008, HC489, 2007-08, are presented gross or net of operating and non-operating appropriations in aid. 
Yvette Cooper: The figures in tables 1.7 and 1.10 are presented net of income treated as negative DEL. Operating and non-operating appropriations in aid is an Estimates term. Budgeting treatment does not follow from the Estimates treatment; this is explained in the Consolidated Budgeting Guidance, which can be viewed at the following link:
To ask the Chancellor of the Exchequer with reference to tables 1.7 and 1.10 of Public Expenditure Statistical Analysis 2008, HC 489, if he
will provide a breakdown of the equivalent figures for 2001-02 on the same basis. 
Yvette Cooper: Public Expenditure Statistical Analysis (PESA) 2007, CM7091, provides data for 2001-02. However data for 2001-02 have since been archived, and due to Machinery of Government and Classification changes, data for 2001-02 are not available on the same basis as the data provided in PESA 2008.
Damian Green: To ask the Chancellor of the Exchequer what target he has set HM Revenue and Customs on the time taken to reply to correspondence from hon. Members; and if he will make a statement. 
Jane Kennedy: HMRC aim to reply to 80 per cent. of all correspondence within 15 working days, and 95 per cent. within 40 days. Hon. Members can use the dedicated hotlines that HMRC have in place for specific issues, such as the MP hotline for telephone queries regarding hon. Members constituents tax credits claims.
However this VAT exemption applies only to sporting services and cannot extend to the use of saunas, steam rooms, or to season tickets which entitle customers to use both sports and other, non-sporting, facilities. Such supplies have been subject to VAT since 1973 when the tax was introduced.
HM Revenue and Customs is aware that a number of organisations have been applying the VAT rules in this area incorrectly, and published Revenue and Customs Brief 50/07 in July 2007 to clarify the matter. However,
this brief did not change any of the VAT rules, nor did it impose VAT on supplies that were properly exempt from VAT.
Mr. Spellar: To ask the Chancellor of the Exchequer pursuant to the answer of 25 April 2008, Official Report, column 2313W, on welfare tax credits, when David Wilshaw and Nancy Stevenson first made a fraudulent tax credit claim; and when fraud was first detected in any of their claims. 
Nick Harvey: To ask the Secretary of State for Environment, Food and Rural Affairs how many appeals have been lodged under the single payment scheme appeal procedure since its inception; and how many appeals have been upheld. 
Jonathan Shaw: The Single Payment Scheme Appeal Procedure has two stages. Stage 1 is an internal review of the case by the Rural Payments Agency. If customers are dissatisfied with the outcome they can take the case to Stage 2 where an Independent Appeal Panel reviews the case and makes a recommendation to Ministers. Ministers take the final decision to uphold or reject the appeal.
Jonathan Shaw: Payments made under the 2007 Single Payment Scheme (SPS) total £1.255 billion, which is 86.5 per cent. of the estimated total fund of £1.45 billion. 97,809 customers have received a full SPS payment for the 2007 scheme, representing 91.7 per cent. of the estimated total claimant population of 106,700.
Mr. Roger Williams:
To ask the Secretary of State for Environment, Food and Rural Affairs what assessment he has made of the effectiveness of the introduction of
cost and responsibility sharing for animal health; and what annual savings he expects this to generate for his Department. 
Mr. Roger Williams: To ask the Secretary of State for Environment, Food and Rural Affairs how many live (a) cattle, (b) horses, (c) sheep and (d) ponies were exported from the UK in each of the last three years. 
(a) These figures are based on animal health certification and the animal health conditions for horses and ponies are the same. Therefore, the Trade Control and Expert System (TRACES) makes no distinction between the species so they are combined. In addition, the Tripartite agreement between the UK, France and the Republic of Ireland means that horses that move between these countries do not need a health certificate and as such we do not have records of these movements.
These figures are based on the number of animals which, following official veterinary inspection, were shown to have met the rules for intra-community trade. Actual numbers traded may be less (as some animals may not be loaded on vehicle). They represent trade from the UK to other EU member states (excluding Switzerland, Norway, UK-UK trade, Channel Islands, transit to third countries, and including/excluding Romania/Bulgaria depending on year).
Mr. Todd: To ask the Secretary of State for Environment, Food and Rural Affairs what research projects on beekeeping have been funded by his Department in the last five years; what bids for funding for such research projects his Department has not accepted during that period; and if he will make a statement. 
VM02156: Investigation into the experimental protocols required to determine Maximum Residue Limits (MRLs) in honey: Preliminary study using organic acids as model compounds to propose ways in which withdrawal times might be calculated
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