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10 Jun 2008 : Column 157W—continued


Neither the Central Department or its agencies could distinguish between UK citizens born in the UK (a) and those UK citizens born abroad (b).


10 Jun 2008 : Column 158W

These figures exclude the Highways Agency who do not record these data electronically. Obtaining this information can be provided only at disproportionate cost.

Departmental Public Participation

Mrs. May: To ask the Secretary of State for Transport pursuant to the Answer of 8 May 2008, Official Report, columns 1062-6W, on departmental public participation, how much each (a) survey and (b) piece of qualitative research cost; and how many participants there were in each. [Official Report, 22 July 2008, Vol. 479, c. 5MC.] [206030]

Jim Fitzpatrick: The additional information requested about services by polling companies to the Department in 2007-08 is included in the tables.

As before these included ongoing surveys (table A), ad-hoc surveys (table B) and qualitative research (table C). Additional information has become available since the response to PQ 2579 and the tables have been amended to reflect this.

Table A: Ongoing surveys
Division/agency Survey/opinion poll (i) Firm Cost (£) Number of p articipants

DfT

British social attitudes survey

NatCen

80,000

3,600

DfT

Bus passenger satisfaction survey

GfKNOP

155,000

(1)12,000

Off

Public attitudes towards road pricing

ONS

81,700

2,290

DfT

Public attitudes towards climate change

ONS

(2)51,284

2,252

DfT

THINK! Tracking Research

BMRB

323,120

(3)1,000 to 2,000

DfT

Climate Change Pre and Post advertising tracking

BMRB

171,197

(4)1,226

(4)1,225

(4)1,234

DfT

Act on C02 campaign awareness tracking

BMRB

46,900

1,199

DfT

Directgov motoring awareness and usage omnibus

BMRB

48,000

2,000

DfT

Operators Survey 2007

Ipsos-MORI

68,000

700

DfT

Customer Satisfaction Survey—GCDA

Ipsos MORI

22,000

(5)140

DfT

Citizen’s Panel

GFK NOP

22,975

606

HA

National road users satisfaction surveys

Faber Maunsell

530,000

1,863

HA

Area road users satisfaction surveys

Faber Maunsell

540,000

11,088

HA

Satisfaction with traffic officer service

Faber Maunsell

20,000

1,200

HA

Measuring improvements in network and information services

Faber Maunsell

60,000

2,139

HA

VMS Accuracy

Faber Maunsell

30,000

1281

DSA

Candidate Satisfaction Survey

Ipsos-MORI

79,950

1,505

DSA

Business Customer Satisfaction Survey

Ipsos-MORI

110,800

2,960

DSA

PDI Satisfaction Survey

Ipsos-MORI

68,750

1,042

MCA

Coastguard Customer Satisfaction Survey (ongoing but not run in 2007-08)

Amey PMG

3,819

2,000

MCA

Registry of Shipping and Seamen

Amey PMG

5,981

(6)619

VGA

Type Approval Customer Satisfaction

Metra Martech

1,500

113

DVLA

DVLA Call Centre Mystery Shopper Research

Vocall

16,000

2,000

DVLA

Private Motorist Survey

Beaufort Research

14,720

1,000

DfT

Public Attitudes towards Transport Security Questionnaire

NatCen

0

1,530

VOSA

Drivers and fitters annual Customer satisfactions survey

Ipsos-MORI

82,000

1,620

1 3,000 per wave.
2 £102,484 for both sweeps.
3 Per survey.
4 Per wave.
5 Minimum.
6 Individual seafarers.

10 Jun 2008 : Column 159W

10 Jun 2008 : Column 160W

Table B: Ad-hoc surveys 2007-08
Division/agency Survey/opinion poll (i) Firm Cost (£) Number of p articipants

DfT

Public attitude towards car sharing

NatCen

38,250

1,530

DfT

Public attitude towards buses and concessionary fares

ONS

35,384

729

DfT

Public attitudes towards Crime on public Transport

NatCen

110,700

c.3,100

DfT

Pre drink drive, Post speed, post mobiles

BMRB

38,695

2,000

DfT

Post tracking Teen MTV Campaign

SMRC Childwise

27,613

1,000 pre

1,000 post

DfT

Pre and post tracking Parents’ Campaign

SMRC Childwise

42,770

1,000 pre

1,000 post

DfT

THINK! Parents Campaign

Virtual surveys

13,395

820

DfT

THINK! Seatbelts

TRL

(1)179,581

5,063

DfT

Post speed

BMRB

26,500

2000

DfT

Christmas Drink Drive online

Leo Burnett

3,521

484

DfT

PR Bus survey

Tickbox

7,937

1,094

DfT

BSB 07 Season Evaluation and Functional Biker research

TNS

64,566

900

DfT

Customers Expectations of Service Standards

ORC

44,000

733

DfT

Consumer customers’ channel choice

TNS

48,000

1000

DfT

Commercial customers’ channel choice

Simpson Carpenter

55,000

DfT

Survey of the UK element of EU provision of drink drive rehabilitations schemes

TRL

6,847

1,028

DfT

Neighbourhood Road Safety initiatives project—surveys in schools and Hospitals

University College London (lead supplier), University of Surrey, University of the West of England, University of Wales Swansea, Child Accident Prevention Trust

(2)1,034,309

(3)5,000

(4)200

DfT

Demand for cars and their attributes

BMRB—conducted the survey element

39,125

900

DfT

Use of Advanced Cabin Baggage X-ray equipment.

QinetiQ

8,000

210

D1T

Analysis for Heathrow Consultation

Ipsos-MORI and Detica

(5)

DfT

Survey of Blue Badge Holders

Faber Maunsell

55,297

(6)1,000

DfT

Survey of Blue Badge Holders attitudes and behaviours

BMRB

26,396

(6)790

HA

Satisfaction with traffic management trial at junctions 19 and 12 of M25

Faber Maunsell

47,000

1,000

HA

Highways Agency Travel Information Services Omnibus

GfK NOP

13,000

1,002

DSA

Driver CPC research

Ipsos MORI

69,659

3,014

VOSA

2 Stations test trial

Beaufort Research

6,000

557

DVLA

Local Office Customer Survey

MORI

75,450

1,409

DVLA

Electronic Delivery Channel Research

Beaufort Research

15,570

1,762

DVLA

Theft Resistant Number Plate

Beaufort Research

10,670

1,000

DVLA

EVL Postcard Research

Beaufort Research

7,330

500

DVLA

3D Verification by VISA

MRUK

9,300

1,145

DVLA

Ten Year Renewal Phase 2 Post Office Research

Beaufort Research

10,750

1,000

DVLA

Motoring Brand Awareness Omnibus Research

TNS (via COI)

5,800

1,000

(1) Includes qualitative research.
(2) Total cost of contract that included these surveys.
(3) Schools.
(4) Hospitals.
(5) In progress.
(6) Blue Badge holders.

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