3 July 2008 : Column 11P

3 July 2008 : Column 11P

Petitions

Thursday 3 July 2008

OBSERVATIONS

Business, Enterprise and Regulatory Reform

Post Office Closures (Shropshire)

The Petition of users of Greenfields Post Office,

Declares that the plan to close five Post Offices in the Shrewsbury and Atcham constituency will have a detrimental effect on the lives of local residents. The local Post Office is a vital and integral element of the local community, supporting social interaction between residents. They should not simply be assessed on an economic basis without taking into consideration the social economic value they offer to the local community. The proposed partial replacement of three of the Post Offices earmarked for closure by a mobile vehicle with restricted hours, and in some cases parked on the side of roads or in lay-bys, is a substandard solution not benefiting the world we live in today.

The Petitioners therefore request that the House of Commons urges the Government to instruct Post Office Ltd. to ensure that Greenfields Post Office is kept open.

And the Petitioners remain, etc. —[Presented by Daniel Kawczynski , Official Report, 18 June 2008; Vol. 477, c. 1050.] [P000217]

Observations from the Secretary of State for Business, Enterprise and Regulatory Reform:

The Government fully recognises the important social and economic role of post offices, particularly in rural and deprived urban communities. That is why it is determined to maintain a national post office network, allowing people to have reasonable access across the whole country, and why it has put in place a new policy and financial framework to achieve this. The Government has been investing substantial sums in the post office network, totalling £2 billion since 1999. That has, for example, paid for a computer link-up for every post office, as well as support for non-commercial branches since 2003.

In its response to the consultation on the Post Office network, the Government announced, in May 2007, confirmation of its decision to extend funding of up to £1.7 billion to 2011, including provision of a £150 million Social Network Payment to support the post office network up to this time. The Government strategy includes provision for 2,500 compensated closures and 500 new Outreach services.

The 500 new and innovative Outreach locations, operated in partnership with other local services (such as pubs, village halls, churches and mobile post offices), will mitigate closures, primarily in smaller and more remote communities. Nevertheless, to ensure sustainability, there will need to be up to 2,500 compensated post office closures within the defined access criteria.


3 July 2008 : Column 12P

POL is responsible for implementing the network change programme at a local level. It is developing a rolling programme of some 50 local consultations on detailed area plans, based on groups of parliamentary constituencies. The first area plans went out to local consultation on 2 October last year and these plans will continue to be rolled out at regular intervals until August, with the whole programme scheduled to take around 15 months to complete. The consultation period for Shropshire and Staffordshire ended on 9 June and POL is expected to announce final decisions on 1 July. Details will be made available on the POL website at: www.postoffice.co.uk/networkchange.

POL develops its proposals with the participation of sub-postmasters, local authorities and the consumer watchdog, Postwatch, and takes into account the numeric access criteria set out by Government. It also takes into account local factors affecting ease of access, such as local geography (rivers, mountains etc), when drawing up its implementation plans. POL is also required to consider the availability of public transport and alternative access to key post office services, local demographics and the impact on the local economy. Local consultations provide the opportunity to raise any specific concerns over particular proposals.

The Government does not have a role in proposals or decisions for individual post offices. No decisions on individual Post Offices are taken until after local consultations. Those decisions are made by POL in light of the responses to the consultation, while subject to a four-stage appeals process involving Postwatch. The Review Process for closure decisions after the public consultation process applies where Postwatch shows that, for an individual branch:

The aim of the further review process is for POL and Postwatch to reach an agreed way forward by bilateral review, with 3 stages available at increasing levels of seniority. A recent addition to the review process provides for very difficult cases which remain unresolved after stage 3. At this further stage, the Chairman of Royal Mail Group will review the issues and reach a final decision.

Post Office Closures (Staffordshire)

The Petition of supporters of the 'Keep Stapenhill Post Office Open' campaign

Declares that the supporters recognise the importance of the Post Office to their community and oppose the current closure plan

The Petitioners therefore request that the House of Commons urges the Secretary of State for Business, Enterprise and Regulatory Reform to instruct Post Office Ltd to keep Stapenhill Post Office open.

And the Petitioners remain, etc. —[Presented by Mrs. Janet Dean , Official Report, 4 June 2008; Vol. 891, c. 476.] [P000203]

Observations from the Secretary of State for Business, Enterprise and Regulatory Reform :

The Government fully recognises the important social and economic role of post offices, particularly in rural and deprived urban communities. That is why it is
3 July 2008 : Column 13P
determined to maintain a national post office network allowing people to have reasonable access across the whole country, and why it has put in place a new policy and financial framework to achieve this. The Government has been investing substantial sums in the post office network, totalling £2 billion since 1999. That has, for example, paid for a computer link-up for every post office, as well as support for non-commercial branches since 2003.

In its response to the consultation on the Post Office network, the Government announced, in May 2007, confirmation of its decision to extend funding of up to £1.7 billion to 2011, including provision of a £150 million Social Network Payment to support the post office network up to this time. The Government strategy includes provision for 2,500 compensated closures and 500 new Outreach services.

The 500 new and innovative Outreach locations, operated in partnership with other local services (such as pubs, village halls, churches and mobile post offices), will mitigate closures, primarily in smaller and more remote communities. Post Office Limited (POL) announced on 9 April that it will extend Outreach trials into urban areas which, if successful, could mean additional Outreach branches over and above the 500 originally planned. Nevertheless, there will need to be up to 2,500 compensated post office closures within the defined access criteria.

POL is responsible for implementing the network change programme at a local level. It is developing a rolling based programme of some 50 local consultations on detailed area plans, on groups of Parliamentary constituencies. The first area plans went out to local consultation on 2 October last year and these plans will continue to be rolled out at regular intervals until August, with the whole programme scheduled to take around 15 months to complete. The consultation period for Shropshire and Staffordshire, including the Burton
3 July 2008 : Column 14P
constituency, finished on 9 June and POL is expected to announce its final decisions on 1 July. Details of the closures and any further reviews will be available on the POL website at: www.postoffice.co.uk/networkchange.

POL develops its proposals with the participation of sub-postmasters, local authorities and the consumer watchdog, Postwatch. It takes into account the numeric access criteria set out by Government, as well as local factors affecting ease of access (such as rivers, mountains etc), when drawing up its implementation plans. POL is also required to consider the availability of public transport and alternative access to key post office services, local demographics and the impact on the local economy. Local consultations provide the opportunity to raise any specific concerns over particular proposals.

The Government does not have a role in proposals or decisions for individual post offices. No decisions on individual Post Offices are taken until after local consultations. Those decisions are made by POL in light of the responses to the consultation, while subject to a four-stage appeals process involving Postwatch. The Review Process for closure decisions after the public consultation process applies where Postwatch shows that, for an individual branch:

The aim of the further review process is for POL and Postwatch to reach an agreed way forward by bilateral review, with 3 stages available at increasing levels of seniority. An addition to the review process last November provides for very difficult cases which remain unresolved after stage 3. At this further stage the Chairman of the Royal Mail Group will review the issues and reach a final decision.


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