Notes: DLA AACT target: 2003-04 = 42 days, 2004-08 = 39 days and 2008-09 = 38 days. When Sutton DBC was closed the DLA new claims work was transferred to DCPU 5 New Claims Unit. When Newcastle DBC was closed the DLA new claims work was transferred to the Bootle and Wales offices (Bootle North East and Wales North East). When Edinburgh DBC was closed down the DLA new claims work was transferred to DCPU 1 New Claims Unit. 2. The table above shows that for the majority of the units the YTD target for DLA New Claims was met, this despite the target being reduced from 42 days in 2003-04 to 38 days for this year. Over this period all units have seen a steady reduction in their YTD performance ranging from a decrease of 15.9 days at Leeds DBC to 4.8 days at Midlands DBC, from the first quarter of 2003-04 to the second quarter of 2008-09. Also throughout this period the national YTD performance was below target for all of the quarters and reduced from 38.8 days in the first quarter of 2003-04 to 29.8 days in the second quarter of 2008-09, a decrease of nine days. Source: RDA 80123 Monthly Reports.
