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4 Nov 2008 : Column 270W—continued


(b) Pension credit

Please see the following table giving the pension credit new claim year to date (YTD) average actual clearance times (AACT) in each of the current Pension Centres for each quarter of the last five years and the equivalent pension credit national figure.


4 Nov 2008 : Column 271W

4 Nov 2008 : Column 272W
2003-04 2004-05

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Burnley

9.4

17.2

23.8

19.8

9.7

10.7

9.3

7.0

Cwmbran

2.8

7.4

4.5

3.6

4.1

4.6

6.3

5.4

Dundee

14.5

10.3

10.7

7.1

6.8

7.7

12.5

12.2

Leicester

8.6

11.3

13.4

8.6

9.7

12.0

17.3

13.2

London

7,9

8.8

13.5

12.6

10.0

14.7

15.1

12.2

Motherwell

17.1

17.6

16.5

11.9

8.8

9.9

15.0

14.4

Seaham

6.4

6.3

9.2

6.5

6.4

8.2

12.1

8.1

Stockport

16.8

18.6

14.8

11.6

11.5

11.1

11.6

10.7

Swansea

12.1

13.8

12.5

9.4

10.2

10.7

11.7

10.0

Warrington

13.4

12.1

9.8

7.6

7.0

8.9

15.3

9.7

National

9.7

11.4

14.3

11.1

9.2

10.9

12.3

10.2


2005-06 2006-07

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Burnley

8.0

10.9

10.0

9.9

11.0

6.4

8.0

15.1

Cwmbran

6.5

7.5

7.1

6.4

7.6

6.5

9.7

12.9

Dundee

8.6

8.3

10.0

7.2

8.6

9.5

11.9

14.2

Leicester

11.0

13.7

12.0

12.8

10.5

6.7

10.9

14.9

London

11.1

9.2

8.8

10.5

12.8

12.2

17.7

20.4

Motherwell

12.0

10.3

7.2

6.5

8.4

12.0

12.0

16.6

Seaham

7.7

9.7

8.7

11.0

9.5

10.4

12.7

15.6

Stockport

8.4

8.8

8.3

8.5

11.5

11.6

17.8

23.6

Swansea

9.4

9.2

9.3

9.5

12.8

9.8

15.1

14.4

Warrington

7.0

7.4

10.0

12.1

9.0

9.9

12.4

16.6

National

8.8

8.5

8.5

9.1

10.1

9.7

12.7

15.8


2007-08 2008-09

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Burnley

15.4

15.9

12.4

11.0

11.5

10.5

Cwmbran

9.9

9.5

8.4

9.6

9.3

9.1

Dundee

14.3

14.2

11.8

11.4

11.9

12.0

Leicester

19.0

24.2

28.1

15.1

16.1

19.3

London

17.8

13.8

11.5

13.6

12.5

12.4

Motherwell

15.3

16.7

11.9

14.2

15.4

16.0

Seaham

15.7

15.0

16.2

16.7

11.6

11.7

Stockport

19.2

24.0

24.2

23.8

18.5

19.8

Swansea

12.4

13.4

16.2

17.0

17.3

17.3

Warrington

15.8

18.8

15.8

13.1

16.4

18.7

National

15.2

16.7

15.8

14.9

14.3

14.9

Notes: Pension Credit AACT target: 2003-07 = 10 days, 2007-09 = 15 days. As part of the Transformation Programme, the ten Pension Centres shown above now deal with all pension credit applications. In 2003, there were 26 pension centres and there has been a gradual reduction to present state. The target of 10 days was eased to 15 days to allow the new transformation processes to be embedded within the organisation. Currently, at a national level the 15-day target is being achieved. Source: Management Information System Programme.

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