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13 Nov 2008 : Column 1384W—continued

The published numbers relate to headcounts and do not differentiate between full-time and part-time dentists, nor do they account for the fact that some dentists may do more NHS work than others.

Mr. Yeo: To ask the Secretary of State for Health what his Department's most recent estimate is of the number of people registered with NHS dentists in (a) Suffolk and (b) South Suffolk. [233681]

Ann Keen: Under the new dental contractual arrangements, introduced on 1 April 2006, patients do not have to be registered with a national health service dentist to receive NHS care. The closest equivalent measure to 'registration' is the number of patients receiving NHS dental services (‘patients seen’) over a 24-month period. However, this is not directly comparable to the registration data for earlier years.

The Dental Services Division (DSD) of the NHS Business Services Authority has recently issued information about patients seen at primary care trust (PCT) level. However, this was for management purposes.

Due to some concerns over the allocation of patients to PCTs across the various quarters, sub-national information on patients seen was not included in the report Dental Statistics for England: 2007-08, published by the Information Centre for health and social care in August 2008. The DSD has confirmed that this issue could have only a minimal impact on the national figures, which were included in the report but labelled as provisional.


13 Nov 2008 : Column 1385W

These concerns have been addressed and, as a result, the sub-national information about patients seen for the 24-month period ending 30 June 2008 will be provided as normal in the report NHS Dental Statistics for England: Quarter 1: 30 June 2008, due to be published by the Information Centre on 20 November 2008.

In addition, the sub-national data for the 24-month period ending 31 March 2008, omitted from the 2007-08 publication, will be included in the annexes to the above report.

The latest sub-national information available on the number of patients seen by an NHS dentist in England over the previous 24-month period is in Table CI of Annex 3 of the report NHS Dental Statistics for England: Quarter 3: 31 December 2007. Information is available for the 24-month periods ending 31 March 2006, 31 March 2007, 30 June 2007, 30 September 2007 and 31
13 Nov 2008 : Column 1386W
December 2007. Information is provided by strategic health authority and PCT. Information is not available by constituency.

This report has already been placed in the Library and is also available on the Information Centre website at:

Oxygen: Medical Equipment

Mr. Stephen O'Brien: To ask the Secretary of State for Health with reference to the home oxygen patient satisfaction survey, what the results were for answers to questions 5, 8, 16, 27 and 36, broken down by (a) supplier and (b) primary care trust area. [231977]

Mr. Bradshaw: The Home Oxygen Service Satisfaction Survey results for questions 5, 8, 16, 27 and 36 broken down by supplier are as follows. The Department does not hold information by primary care trust area.

Question 5—satisfaction with service provided by home oxygen supplier at the mom ent
Home Oxygen Supplier
Air Liquide
Total Air Products BOC SE NE
Satisfaction level Number Percentage Number Percentage Number Percentage Number Percentage Number Percentage

Satisfied

2,914

95

1,685

95

604

95

430

95

196

97

Dissatisfied

95

3

49

3

21

3

20

4

4

2

Other

56

2

35

2

14

2

4

1

2

1

Total respondents

3,065

1,769

639

455

202


Question 8—satisfaction with day-to-day aspects of the Home Oxygen Service and equipment—ease of using your equipment
Home Oxygen Supplier
Air Liquide
Total Air Products BOC SE NE
Satisfaction level Number Percentage Number Percentage Number Percentage Number Percentage Number Percentage

Satisfied

2,917

95

1,683

95

604

95

138

96

191

95

Dissatisfied

33

1

23

1

5

1

4

1

2

1

Other

115

4

63

4

30

4

13

3

9

4

Total respondents

3,065

1,769

639

455

202


Question 16—whether respondent is confident that they can use home oxygen equipment safely
Home Oxygen Supplier
Air Liquide
Total Air Products BOC SE NE
Satisfaction level Number Percentage Number Percentage Number Percentage Number Percentage Number Percentage

Satisfied

2,917

95

1,685

95

608

95

429

94

194

96

Dissatisfied

21

1

9

1

8

1

3

1

1

1

Other

127

4

75

4

23

4

23

5

7

3

Total respondents

3,065

1,769

639

455

202



13 Nov 2008 : Column 1387W

13 Nov 2008 : Column 1388W
Question 27—satisfaction with aspects of most recent urgent call out requested—the action taken by your home oxygen supplier in response to your urgent call out
Home Oxygen Supplier
Air Liquide
Total Air Products BOC SE NE
Satisfaction level Number Percentage Number Percentage Number Percentage Number Percentage Number Percentage

Satisfied

367

88

225

88

69

93

56

82

17

88

Dissatisfied

20

5

10

4

1

2

8

12

1

4

Other

30

7

21

8

6

5

6

6

2

8

Total respondents

417

256

74

68

20


Question 36—whether you think the Home Oxygen Service has improved, stayed the same or got worse in the last 12 months
Home Oxygen Supplier
Air Liquide
Total Air Products BOC SE NE
Satisfaction level Number Percentage Number Percentage Number Percentage Number Percentage Number Percentage

Improved

493

16

299

17

97

15

63

14

34

17

Stayed the same

1,854

60

1,101

62

360

56

276

61

117

58

Got worse

32

1

17

1

4

1

10

2

2

1

Other

686

23

352

20

178

28

106

23

49

24

Total respondents

3,065

1,769

639

455

202


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