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25 Nov 2008 : Column 1226W—continued


NHS: Public Participation

Mr. Meale: To ask the Secretary of State for Health if he will establish a national representative body through which local involvement networks members may enable patients and the public to engage and influence health and social care policy. [237864]

Ann Keen: The Government recognise the importance of providing opportunities for all members of society to be engaged in, and have their say on, national policy. There is a number of ways in which patients, carers, service users and the public can influence health and social care policy at a national level, including through the Department's strong tradition of working in partnership with third sector organisations.

Through the new Third Sector Investment programme, specifically the Strategic Partnership programme, the Department aims to invest in an appropriate number of strategic partners from the third sector. Partners will work collaboratively together and with the Department to advise and inform the Department about key issues in the health and social care field affecting the third sector organisations and
25 Nov 2008 : Column 1227W
the people on behalf of whom they advocate and to whom they deliver services. The programme also aims to develop the capability and capacity in the third sector to fully engage with the wider health and social care reform agenda.

The Department is investing up to £1.65 million to support the development of user-led organisations in every local authority area .

The Department has also supported the establishment of National Voices which offers the opportunity to engage the multiple voices of service users and carers in the development of health and social care policy, particularly those from harder to hear communities, through their representative organisations.

It is for local involvement networks (LINks) to determine the need for a national representative organisation for LINks.

NHS: Publications

Mike Penning: To ask the Secretary of State for Health what the cost to his Department was of the Healthcare Commission’s Annual Health Check report for 2007-08. [228991]

Mr. Bradshaw: The independent health care regulator, the Healthcare Commission, is responsible for assessing the performance of NHS Trusts. The results of its Annual Health Check for 2007-08 were published in October. The Health Check is the culmination of various streams of work, which take place throughout the year. The cost of the Annual Health Check, in relation to the NHS is £11.6 million.

This includes:

This figure includes £3,384,000 specifically targeted at engagement with patients, public and clinicians to feed their views into the process.

Detailed information on the Commission’s expenditure on its main business areas is given in its accounts which are published as part of its annual report. The annual report for 2007-08 was published on 8 July.

NHS: Reorganisation

Mr. Stephen O'Brien: To ask the Secretary of State for Health what meetings his Department has had with (a) patient groups, (b) professional groups and (c) the National Institute for Health and Clinical Excellence on the Quality and Outcomes Framework following the publication of NHS Next Stage Review: Our vision for primary and community care. [231964]


25 Nov 2008 : Column 1228W

Mr. Bradshaw: My officials have met with representatives from the National Institute for Health and Clinical Excellence and the Royal College of General Practitioners to discuss proposals-for a new process for the Quality and Outcomes Framework and discussions have also taken place with the BMA. We launched a public consultation on the proposed new process for developing and reviewing clinical indicators in the Quality and Outcomes Framework to be led by NICE on 30 October 2008. The Department is holding five national stakeholder events with patient and professional groups, NHS commissioners and other stakeholders in order to consult them on how the new process should work.

Ophthalmology: Tamworth

Mr. Jenkins: To ask the Secretary of State for Health how many opticians there are per 1,000 people in Tamworth borough. [237333]

Ann Keen: This information is not available in the format requested.

The Information Centre for health and social care published the numbers of general ophthalmic services ophthalmic practitioners per 100,000 population, as at 31 December 2007, in the General Ophthalmic Services: Workforce Statistics for England and Wales: 31 December 2007 report. This report was published on 20 November 2008 and has been placed in the Library. It is also available on the website of the Information Centre for health and social care at:

Information is available by primary care trust and by strategic health authority, and can be found in Table B2 of the annexe of the report, a copy of which has been placed in the Library.

Patient Choice Schemes

Norman Lamb: To ask the Secretary of State for Health what proportion of all (a) inpatient and (b) outpatient appointments were made using NHS Direct’s national Choose and Book appointments line in each of the last three years. [236953]

Mr. Bradshaw: The Choose and Book Appointment Line primarily books first consultant out-patient appointments. In a very small number of cases, other services available on Choose and Book might be booked by the Appointments Line, which do not differentiate these cases. Information on the proportion of bookings made by Choose and Book Appointment Line for first consultant outpatients in the past 36 months is in the following table.

Bookings made by the Choose and Book Appointments Line (TAL) operated by NHS Direct on behalf of the national health service for first out - patient (OP) appointment as a proportion of total referrals made for first out - patien t appointment, consultant-led, a ll specialties, England
2005-06 November December January February March

Outpatient bookings made through TAL(1)

2,176

1,619

2,596

3,484

6,396

General practitioner (GP) referral made for first OP appointment

781,142

661,511

800,283

755,630

817,052

Proportion of out-patient bookings made through TAL (percentage)

0.3

0.2

0.3

0.5

0.8


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25 Nov 2008 : Column 1230W

2006-07 April May June July August September

Outpatient bookings made through TAL(1)

8,488

16,330

22,498

26,555

28,016

35,815

GP referral made for first OP appointment

678,793

831,491

835,166

788,466

734,612

795,150

Proportion of out-patient bookings made through TAL

1.3

2.0

2.7

3.4

3.8

4.5


2006-07 October November December January February March

Out-patient bookings made through TAL(1)

44,097

51,697

43,300

6,637

76,807

90,038

GP referral made for first OP appointment

793,869

764,627

591,624

866,801

735,994

809,419

Proportion of out-patient bookings made through TAL (percentage)

5.6

6.8

7.3

0.8

10.4

11.1


2007-08 April May June July August September October November

Out-patient bookings made through TAL(1)

82,072

93,767

92,752

90,698

93,687

92,273

115,183

114,607

GP referral made for first OP appointment

705,603

799,945

788,291

806,831

791,941

745,289

850,593

814,472

Proportion of out-patient bookings made through TAL (percentage)

11.6

11.7

11.8

11.2

11.8

12.4

13.5

14.1


2007-08 December January February March

Out-patients bookings made through TAL(1,3)

90,620

129,844

123,124

118,793

GP referral made for first OP appointment(2,4)

642,484

847,708

822,743

774,677

Proportion of all out-patient made through TAL (percentage)

14.1

15.3

15.0

15.3


2008-09 April May June July August September October

Out-patient made through TAL(1,3)

131,471

135,212

131,507

148,043

141,927

158,145

160,783

GP referral made for first OP appointment(2,4)

907,783

855,581

877,309

937,744

803,181

898,372

Proportion of out-patient bookings made through TAL (percentage)

14.5

15.8

15.0

15.8

17.7

17.6

Source:
(1 )NHS Direct
(2 )GP referrals made—Department of Health Monthly Activity Return, Commissioner based
Notes:
(3) Bookings made through TAL may include small numbers of cases booked to services other than first outpatient (eg assessments, allied health professionals and day cases), which cannot be differentiated.
(4) Latest published data for first out-patient appointments is September 2008.

Norman Lamb: To ask the Secretary of State for Health how many calls were received on the national Choose and Book appointments line in each of the last 36 months; and what the average number of calls per booked appointment was. [236954]

Mr. Bradshaw: The number of calls received by the Choose and Book Appointments Line (TAL) operated by NHS Direct on behalf of the national health service and the average number of calls per booked appointment are shown in the following table.

Number of calls received by the Choose and Book Appointments Line (TAL) operated by NHS Direct on behalf of the national health service
2005 to 2006

Nov Dec Jan Feb Mar

Calls received by TAL

7,248

7,184

11,606

15,122

23,139


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2006 to 2007

Apr May Jun Jul Aug Sep Oct Nov Dec Jan

Calls received by TAL

23,442

63,137

108,266

91,764

90,844

112,526

137,321

142,242

126,105

185,702


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