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26 Nov 2008 : Column 1968W—continued

Disability Living Allowance

Sir Peter Viggers: To ask the Secretary of State for Work and Pensions how many claims have been made for disability living allowance following a diagnosis of phenylketonuria in the last 12 months; and how many were granted. [239962]

Jonathan Shaw: It has not proved possible to respond to the hon. Member in the time available before Prorogation.

Disability Living Allowance: Chronically Sick

Jenny Willott: To ask the Secretary of State for Work and Pensions how many people claimed the higher rate care component of disability living allowance on the ground of terminal illness in 2007-08, broken down by the smallest geographical area for which figures are available. [239396]

Jonathan Shaw: It has not proved possible to respond to the hon. Member in the time available before Prorogation.

26 Nov 2008 : Column 1969W

Disability Living Allowance: Sight Impaired

Jenny Willott: To ask the Secretary of State for Work and Pensions how many registered blind people receive the (a) low and (b) middle rate mobility component of the disability living allowance (i) in each (A) region and (B) constituency and (ii) nationwide. [235887]

Jonathan Shaw: The available information has been placed in the Library.

Disability Living Allowance: York

Hugh Bayley: To ask the Secretary of State for Work and Pensions how many people in receipt of disability living allowance in York are in paid employment. [237603]

Jonathan Shaw [holding answer 20 November 2008]: The information is not available.

Employee Assistance Programme

Jenny Willott: To ask the Secretary of State for Work and Pensions pursuant to the answer of 17 November 2008, Official Report, column 77W, on the Employee Assistance Programme, how many requests from staff for services have been received by the Department's Employee Assistance Programme in each category of reason recorded in each year since the programme was established; and if he will make a statement. [238226]

Jonathan Shaw: The following table provides the information requested for DWP usage of the Employee Assistance Programme. The numbers relate to issues raised under a particular category. An individual may have presented with more than one issue under different categories.

There have been several changes in how the information is captured throughout the three years.

26 Nov 2008 : Column 1970W

26 Nov 2008 : Column 1971W

Personal presenting issues	July 2005 to June 2006	July 2006 to June 2007	July 2007 to Jun 2008
Finance	230	143	48
Housing	83	73	13
Information	413	591	155
Legal	1,477	61	14
Emotional/Personal(1)	—	—	1643
Relationship/Family Issues	2,343	2,255	388
Work/Career(1)	—	—	929
Drugs/Alcohol	154	128	72
Work-Life balance(1)	—	—	138
Health Related issues	1,443	1,704	1027
Bereavement	477	567	515
Domestic Violence	84	221	62
Work/Career Related
Absence/Attendance	60	73	32
Abuse Violence—Public	76	71	21
Abuse Violence—Colleague	34	29	8
Bullying/Harassment	268	238	53
Changes at work	349	780	99
Discipline/Grievance	229	171	82
Health	456	625	184
Information	77	115	39
Performance	283	300	133
Relationships at work	383	357	79
HSE Categories from September 2007( 2)
Relationship Dissatisfaction	—	—	112
Role Performance	—	—	259
Organisational Changes	—	—	166
Unclear Role definition	—	—	48
Control Overwork (Internal)	—	—	135
External Pressures	—	—	55
Inappropriate Work Demands	—	—	83
Bullying/Harassment/Aggression	—	—	258
Racism/Discrimination	—	—	16
Resources & Training	—	—	34
Support from Management	—	—	174
Support Systems	—	—	150
Helpline Information & Advice( 1)
Childcare/Eldercare	—	—	3
Health Related	—	—	58
Information re Corecare Services	—	—	479
Signposted to External Support	—	—	213
Signposted to Payplan	—	—	18
Referred back to Employer	—	—	113
Referred to GP	—	—	34
Other	—	—	71
Face to Face Counselling
Finance	210	114	49
Housing	102	55	146
Information	20	22	5
Legal	59	79	7
Emotional/Personal(1)	—	—	1,774
Relationship/Family Issues	2,163	1,683	1,813
Work/Career(1)	—	—	1,009
Drugs/Alcohol	155	109	122
Work-Life balance(1)	—	—	298
Health Related issues	1,296	1,320	1,030
Bereavement	502	396	594
Domestic Violence	92	85	113
Work/Career Related
Absence/Attendance	168	65	110
Abuse Violence—Public	68	57	31
Abuse Violence—Colleague	31	22	10
Bullying/Harassment	152	166	34
Changes at work	550	319	79
Discipline/Grievance	152	105	54
Health	435	473	147
Information	37	48	63
Performance	318	301	113
Relationships at work	322	226	62
HSE Categories from September 2007( 2)
Relationship Dissatisfaction	—	—	184
Role Performance	—	—	355
Organisational Changes	—	—	268
Unclear Role definition	—	—	95
Control Over Work (Internal)	—	—	238
External Pressures	—	—	144
Inappropriate Work Demands	—	—	188
Bullying/Harassment/Aggression	—	—	263
Racism/Discrimination	—	—	45
Resources & Training	—	—	82
Support from Management	—	—	298
Support Systems	—	—	159
Legal Helpline Statistics( 1)
Financial/debt	—	593	540
Employment Law	—	1,369	1,252
Marital Family	—	1,654	1,319
Consumer/Credit	—	521	377
Motor	—	155	168
Landlord Tenancy	—	549	493
Personal Injury	—	133	399
other	—	715	648
(1 )New category from July 2007 (2 )From September 2007 presenting categories brought in line with HSE Management Standards . Note: Information collected only from July 2006.

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