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26 Nov 2008 : Column 2113W—continued


The following information needs to be taken into account when interpreting these data:

Data are defined as ICD-10 code E66 (obesity) paired with the following categories of gastric surgery.

Banded Gastroplasty is also known in some circumstances as stomach stapling, and is a common restrictive operation for weight control. Both the band and staples are used to create a small stomach pouch.

There are no dedicated codes for Sleeve Gastrectomy prior to April 2006 and therefore these data cannot be
26 Nov 2008 : Column 2114W
identified. However, in 2006-07 these codes are also included in the ‘gastric bypass surgery’ category therefore it is not possible to add all categories to calculate the total number of finished consultant episodes with gastric surgery 2006-07.

Prior to April 2006 there was no dedicated code for ‘Stomach Stapling’. However, it was possible to provide information from two operation codes used to identify stomach stapling operations.

Ophthalmology: Bexley

Mr. Evennett: To ask the Secretary of State for Health what estimate he has made of (a) the number of opticians in the London borough of Bexley and (b) the number of opticians per 1,000 population in the London borough of Bexley. [238133]

Ann Keen: Information is not available in the format requested.

The number of general ophthalmic services (GOS) ophthalmic practitioners in England and Wales, as at 31 December 2007, is included within Table B1 of Annex 3 of the report “General Ophthalmic Services: Workforce Statistics for England and Wales: 31 December 2007”. Table B2 of Annex 3 of the report includes the number of ophthalmic practitioners per 100,000 population in England and Wales, as at 31 December 2007. Information is available by strategic health authority, primary care trust, Welsh region and local health board.

This report, published on 20 November 2008, has been placed in the Library and is also available on the website of the Information Centre for health and social care at:

Opticians: Hemel Hempstead

Mike Penning: To ask the Secretary of State for Health what estimate he has made of (a) the number of opticians and (b) the number of opticians per 1,000 population in Hemel Hempstead constituency. [239344]

Ann Keen: Information is not available in the format requested.

The numbers of General Ophthalmic Services (GOS) ophthalmic practitioners in England and Wales, as at 31 December 2007, are included within Table B1 of Annex 4 of the “General Ophthalmic Services: Workforce Statistics for England and Wales: 31 December 2007” report. Information is available by strategic health authority (SHA), primary care trust (PCT), Welsh Region and Local Health Board (LHB).

Table B2 of Annex 4 of the above publication includes the numbers of ophthalmic practitioners per 100,000 population, in England and Wales, as at 31 December 2007. Information is presented by the same regional boundaries as above.

This report, published on 20 November 2008, has been placed in the Library and is also available on the NHS Information Centre website at:


26 Nov 2008 : Column 2115W

Patient Choice Schemes

Damian Green: To ask the Secretary of State for Health what the failure rate was for attempted connections under the Choose and Book system at the latest date for which figures are available. [236476]

Mr. Bradshaw: The secure log-on and authentication process to access systems under the national programme for information technology provides access to the care record spine services and choose and book. It is not possible therefore to differentiate choose and book connection failures from other national application connection failures.

Information on availability of the choose and book computer system for use by national health service staff and patients over the past 12 months is shown in the following table.


26 Nov 2008 : Column 2116W
Choose and book availability
Percentage

Core hours Non-core hours

2007

November

99.94

100.00

December

100.00

100.00

2008

January

99.54

100.00

February

99.64

99.79

March

99.83

100.00

April

99.66

99.81

May

99.96

100.00

June

99.73

100.00

July

99.22

98.70

August

100.00

99.11

September

98.65%

99.33

October

98.42

100.00

Note: Core hours are 7.00 am to l0.00 pm daily.

Norman Lamb: To ask the Secretary of State for Health how many calls to the NHS Direct national Choose and Book appointments line (a) were unanswered, (b) received an engaged tone, (c) were abandoned and (d) were answered in each of the last 36 months. [236952]

Mr. Bradshaw: The number of calls to the Choose and Book Appointments Line (TAL) run by NHS Direct on behalf of the national health service which were unanswered, received an engaged tone, abandoned or answered in each of the last 36 months are shown in the following tables.

Breakdown of calls received by British Telecom (BT) switch (the telephone network provider) and those calls transferred to the Choose and Book Appointments Line (TAL)

November December January February March

2005-06

Calls received by BT switch

7,248

7,184

11,606

15,122

23,139

Ineffective(1)

Engaged(2)

Calls received by TAL

7,248

7,184

11,606

15,122

23,139

Calls answered

7,094

7,102

11,469

14,952

22,926

Calls abandoned (received minus answered)

154

82

137

170

213

Calls abandoned (after threshold)(3)


April May June July August September

2006 to 2007

Calls received by BT switch

23,442

63,137

108,266

91,764

90,844

113,013

Ineffective(1)

474

Engaged(2)

13

Calls received by TAL

23,442

63,137

108,266

91,764

90,844

112,526

Calls answered

23,039

47,650

62,722

87,200

89,208

107,388

Calls abandoned (received minus answered)

403

15,487

45,544

4,564

1,636

5,138

Calls abandoned (after threshold)(3)


October November December January February March

2006 to 2007

Calls received by BT switch

139,675

144,025

127,237

189,717

182,639

193,585

Ineffective(1)

1,003

1,772

1,077

2,336

2,617

4,770

Engaged(2)

1351

11

55

1679

0

2072

Calls received by TAL

137,321

142,242

126,105

185,702

180,022

186,743

Calls answered

127,449

137,621

121,822

173,469

169,200

173,923

Calls abandoned (received minus answered)

9,872

4,621

4,283

12,233

10,822

12,820

Calls abandoned (after threshold)(3)


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