Select Committee on Business and Enterprise Minutes of Evidence


Examination of Witness (Questions 175-179)

MR ALLAN ASHER

20 MAY 2008

  Q175 Chairman: Thank you very much indeed. Welcome to this first public evidence session of the Committee's inquiry into energy prices. I meant to bring with me the folder of evidence we have received from organisations to this inquiry. I think I can say we have never had such a large volume of submissions from the outside world. Your own submission was a particularly significant contribution to our inquiry. I think I have coped with most of it. The public have access to the first volume of your five volumes of evidence to us, the technical submissions, but thank you very much indeed for that very detailed work. Can I also express my gratitude to you for coming on your own. It always helps the Committee when witnesses are single-handed and shows great confidence. It also means we can get through the questions much more efficiently, so thank you very much indeed for that. Can I begin by asking you to introduce yourself for the record and, although this Committee knows, to explain the remit of energywatch and who constitutes the organisation.

  Mr Asher: Thank you. I am Allan Asher, Chief Executive of energywatch. energywatch is the statutory consumer watchdog for energy. We have three very simple tasks: to try and promote efficient energy markets, responsible energy markets and sustainable energy markets. Sadly, we have not succeeded in any of those three goals yet. For this inquiry we have closely interviewed 50 industry experts, that is, traders and large buyers and sellers, but, most importantly, we have drawn on our records. We have helped five million consumers since 2002 and we genuinely believe we know what circumstances consumers face, how the market works and, sadly, how it does not work.

  Q176  Chairman: When you say consumers, are you meaning just retail consumers in the home environment or small businesses as well?

  Mr Asher: energywatch's remit is for all consumers. Most of our work is, of course, with domestic consumers and we have a particular programme for the fuel-poor. However, we find that micro-business and small business are also in a very bad way. They do not have access to any of the protections that domestic consumers have, and yet they do not have the buying power or the ability to negotiate good deals like big business, so often they are even worse off.

  Chairman: Thank you. That is helpful. There is one issue that Mr Oaten would just like to explore about your remit.

  Q177  Mr Oaten: There seems to be a little bit of a gap in the regulation and support for consumers. Many of us around this table represent large rural constituencies where constituents are dependent on fuel oil, where they are dependent on liquid petroleum gas, or Calor gas, and in some cases LPG prices have gone up by 82% over a two-year period. What role do you have in that area and, if you do not, do you think that somebody should be stepping in to regulate this particular sector?

  Mr Asher: Yes, I agree there is a gap. The way that the law was written, our jurisdiction is where there is gas conveyed by pipes or power conveyed by wires. So for people off the gas network—and, sadly, there are several million of those and they really face a tough time, especially in rural areas or in the north of Scotland and things like that—we help where we can. We were active witnesses at the Competition Commission inquiry into LPG. Also, we think that, for sustainability reasons, we have just got to find ways of being able to support those combined heat and power installations and all those non-grid applications. For us though it is a bit irrelevant as we are to cease existing at the end of September. We can only hope that the National Consumer Council, which will take over, has a wider remit.

  Q178  Mr Oaten: So you would welcome bringing these into the family, if you like?

  Mr Asher: Certainly. There are consumers with problems with heat and warmth, and that is really what we should be about.

  Q179  Chairman: That would require statutory change to effect that for the National Consumer Council.

  Mr Asher: I do not think so, in that, as an advocacy organisation, they have a remit at large. I do not think it requires that. It just requires enough resources so that they can do it.


 
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