Select Committee on Business and Enterprise Written Evidence


Memorandum submitted by the British Chambers of Commerce in Turkey

OVERALL POLITICAL RELATIONSHIP, BI -LATERAL BUSINESS ENVIRONMENT

  The fact that the UK has long been a firm and outspoken supporter of Turkey's entry in to the EU continues to generate a good business climate for trade and investment. It is obvious that political support results directly in trade opportunities. The have been no backlashes suffered by the French and Italians for various perceived wrongs.

  However, it is probably fair to say that competitors, such as France, Italy and Germany, tend to take more space in the press, and this must have an impact. High level visits to Turkey by British Ministers or senior civil servants are few and far between, and due to a lack of time do not lend themselves to a PR exercise. A rushed visit to Ankara, without a stop-over in Istanbul and meeting business leaders and getting some column-inches, is a waste of resources.

  The lingua franca in the Turkish business environment is English; 30 years ago French and German were used more, but there may not have been immediate and obvious benefits to the UK from this change.

OPPORTUNITIES FOR BRITISH COMPANIES IN TURKEY

  When doing business in Turkey, as in any other country, the businessman should look not at comparing the business environment between Turkey and other countries, but in comparing his own strengths and weaknesses with the competition, as the business environment is the same for all. In fact Turkey is trying hard to improve conditions for those intending to invest in or sell to Turkey, although there still can be obstacles.

  While major UK companies have taken the plunge in the past five to 10 years, such as Vodafone, HSBS, Aviva, to name but a few, there are not enough SME's coming to Turkey.

  Opportunities in a country like Turkey must be long term. Over the short term it is possible to get ones fingers burnt. The "over 5% growth rate" since the financial crisis is a partial result of the major drop in GDP during the crisis, and an important part of the growth is catching up. There is no guarantee that there will not be another correction in the future.

  Turkey is not a "low cost" producer at the moment, but is certainly "lower than the UK cost". It makes sense for British companies to move part of their manufacturing from the UK to Turkey, retaining R&D, marketing and head office functions in the UK.

  UK companies who are threatened by Turkish competition (see the reference to Ford Transit parts below) should make a conscious effort to buy into their competitors in Turkey. This makes for sense when one takes into account the fact that most Turkish SME's are under capitalised.

IMPEDIMENT FOR BRITISH COMPANIES IN TURKEY

  Naturally there are a number of obstacles to doing business in Turkey. The proportion of the black economy is so high, whether it be from professionals such as dentists and lawyers declaring only a small part of their income, or whether it is the large farming community with tax breaks and an environment that cannot be policed easily, that the tax burden falls on those parts of the economy which cannot escape the net. As well as VAT, "luxury" tax is imposed not only on drinks and luxuries, but also mobile telephony, fuel and other basics.

  This leads to a black economy in unexpected areas, such as fuel (diesel is smuggled in from Iraq) and even mobile telephones (the company subsequently bought by Vodafone was issuing unregistered pay-as-you-go cards in the hundreds of thousands!).

  Overall the tax imposition is comparable to the UK and other OECD countries, but one should take care if competing domestically in an industry that has undeclared and unregistered operators, as they will have a lower cost base.

  While there has been a Customs Union working effectively for many years now, discrepancies and irritating obstacles can arise. Normally they can be overcome with diligence and patience, but in the case of a ban on the importation of certain drinks by (especially) Diageo, intervention at a high level (Ambassadorial, Prime Ministerial) may be necessary.

  Ex-pat living conditions are good overall, although the cost of living in Turkey has increased, exagerrated by the strong TL, and the number of schools is limited (but probably adequate).

OPPORTUNITIES FOR TURKISH COMPANIES IN THE UK

  Turkey has the human resources from a base of skilled labour, whether it be in engineering, construction, computing, software, medical, or whatever. While some Turkish companies are world players in their own right, some are missing the bit "at the top", whether it be access to the top and best international connections, design teams or whatever.

  Turkish car factories work efficiently, with a high quality of product, and economically, but (despite there being accomplished designers in top car companies overseas) there is no independent Turkish car company, software engineers proliferate, but there is no Microsoft; bridges can be built but not designed; hosptials can be manned; airports can be built and run, but again better with outside assistance.

  Turkish companies should seek out this "missing link" in the UK, and there have been examples of this happening successfully.

IMPEDIMENTS FOR TURKISH COMPANIES IN THE UK

  There is a lack of understanding about how business in an economy such as the UK runs on a day-to-day basis. An example was brought to me at the recent Turkey Awareness day at BERR. A Turkish supplier to Ford Turkey for Transit vans was unable to supply Ford in the UK; the reason given was that the number of SKU's was too small, and Ford UK needed a wider range of parts to be supplied in order to consider the Turkish company as a supplier. I suggested that they join forces with other suppliers in Turkey and sell their products together, as a single supplier, single invoicer. I do not yet have feedback if this suggestion was taken up, or if it was successful, but in a world where systems are less important such as Turkey, the UK becomes a slightly alien environment.

  Then there is the vexed Visa system. Unfortunately with the UK intending to issue ID cards to all nationals and residents, any softening of the visa regime for Turkish nationals is not on the cards, but the UK needs to be seen to be listening to visitors, especially business visitors (and is doing its best to do so).

  A great deal has been done to simplify visa applications for Turkish citizens, but the recent change to a biometric visa (ie fingerprinting) will certainly lead to frustrations, despite a commitment to simplify applications, as it means the presence of the applicant at a visa centre, and this will not go down well with those Turkish businessmen who have little time or are in a hurry. The Turks are a proud people and can easily take a decision based on feeling, and could decide to do business in what they perceive as a more "friendly" business environment. Luckily for the UK, while Schengen visas are easier to obtain, they are of a limited duration, and so one fingerprint in 10 years can be compared to 10 applications (even 20 applications) in 10 years.

  The fact that the FCO is seen to be doing their best to assist, is important, and I hope that they are given the opportunity to make life easier for genuine Turkish businessmen to visit the UK.

FINALLY, EU MEMBERSHIP

  Today it is unclear what the future will bring with regard to Turkish membership of the EU, and I feel that it is becoming increasingly unimportant, as the EU has no choice but to increase business with Turkey. The EU needs the working population (some countries more than others) and the resources that Turkey has; one is reminded of the board game "Risk" where the "Turkey" of the board game is the most important area. Whether it has been drugs, or now energy, Turkey is the conduit from East to West, and increasingly from West to East with contracts in the "stan" countries, with Western capital or know-how, and Turkish management, engineers and workers.

  As I mentioned, British support for Turkish membership is important. Britain genuinely recognises the advantages of Turkish membership, even if the advantages are more for the UK than other EU members, and should continue to vociferously support Turkish application.

  Even if Turkey does not join the EU, getting itself into a position economically and politically where it could join were it not for obstacles placed by present members, will be almost as important as joining.

December 2007



 
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