Select Committee on Communities and Local Government Committee Written Evidence


Memorandum by the "Governance and Diversity" Research Team at Goldsmiths, University of London

  As a team of researchers concerned to produce knowledge and understanding about participation and community engagement in the context of superdiversity and population churn, we very much welcome this opportunity to submit evidence for the Committee's consideration. We believe that our research on "Governance and Diversity: Fluid Communities, Solid Structures?" (commissioned by the Joseph Rowntree Foundation) has relevant implications for community cohesion agendas, illustrating some of the gaps in the current policy context whilst providing examples of promising ways of addressing these challenges.[26]

  There are new opportunities for "community engagement" in structures of governance: communities being represented on planning and decision-making bodies, such as Neighbourhood Forums, Foundation Hospitals and Local Strategic Partnerships. But community representation is complex. And increasing diversity and population change pose new challenges. Our research set out to explore these and to identify their implications for policy and practice.

  Our key findings:

    —  Government policies for community engagement have been high profile and so have community cohesion agendas—but these have been developed in parallel. There is an urgent need for the two agendas to be developed in closer interaction with each other.

    —  Participation in governance arrangements (including the governance of public services such as housing, education and health care) can be a way to increase cohesion, rather than increasing competition and conflict.

    —  The voices of new arrivals need to be heard, along with the voices of established communities, and resources (including services such as education, health care and especially housing, as well as resources for community development and regeneration) need to be allocated with visible fairness. The research found that new communities are keen to get involved and have their voices heard on such a basis.

    —  New communities are diverse themselves. But despite this diversity, new arrivals experience a number of common barriers, making it more difficult for them to get involved or make their voices heard. These barriers include lack of confidence, difficulties in the use of English or lack of time (eg for migrant workers, due to pressures to work long/unsociable hours) lack of rights (eg for asylum seekers) and barriers to recognition (eg not having formally constituted community organisations so not being consulted).

    —  These barriers are exacerbated by the growing fluidity and fragmentation of governance structures. This complexity poses problems enough for established communities, already used to navigating their way around. For newer arrivals the shifting landscape of service provision and governance is even more bewildering, making community engagement correspondingly more problematic.

  Addressing such barriers must be a key element in strategies for integration and cohesion, and there are encouraging signs of progress here.

PROMISING WAYS FORWARD

  The research identified a range of approaches to enable newer voices to be heard whilst promoting strategies for community cohesion and social solidarity. These promising practices included:

    —  Welcome packs, providing information about where and how to access services and how to express users' concerns: there was evidence of their usefulness although they need to be regularly updated, together with regular training on how to use them effectively.

    —  Outreach work to engage with new arrivals, including outreach work with informal leaders and networks.

    —  Community development support, from both statutory and voluntary sector anchor agencies, including support to enable new groups to constitute themselves formally and so gain increased recognition.

    —  Myth busting exercises, to challenge negative stereotypes, used most effectively when part of wider strategies to promote increased understanding between communities.

    —  Shared events, including community festivals, sports events, outings and welcome events as part of wider strategies to promote community cohesion.

  We welcomed the report of the Commission for Cohesion and Integration (CIC), whose work took place at the same time as our research. There are a number of areas where our findings resonate with the conclusions of the Commission.

  CIC's understanding of the dynamics of diversity in terms of the relationship between settled populations, on the one hand, and a range of new residents, on the other, resonated with our case study research. We did not find a single, homogeneous "native" white community in any of our case studies, but rather a range of settled populations, including long-established Black and Minority Ethnic populations, who we found were no more likely to welcome new arrivals than other settled residents. On the other hand, we found that churn and diversity did not relate simply to new migrants from abroad, but to a great variety of population changes, including new patterns of long-distance commuter residents, student populations, and better off private tenants and owner-occupiers in previously working class areas.

  CIC's definition of cohesion and integration in terms of principles of hospitality and common ground—rather than in terms of cultural assimilation—resonated with our findings. In our case studies, we found that the presence of cohesive communities working together to achieve a better future for the area did not map on to cultural sameness or to a strong sense of shared cultural values. In at least two of our case studies, we found that a commitment to what the CIC described as "an ethics of hospitality" was a key element in place-based identity, which had the potential to be harnessed as part of place-shaping agendas there.

  CIC's emphasis on visible fairness resonated with our findings, which suggested that resentments against new communities on the part of established communities often revolved around perceptions (often inaccurate) of resources being allocated in unfair ways to newer residents. We heard such resentments voiced not just by white community members, but by members of settled BME communities.

  Our report includes recommendations relating to national government policies and approaches and recommendations relating to local government and local strategic partnerships. These recommendations are attached as an appendix, together with further details of the research upon which they are based.

APPENDIX 1

RECOMMENDATIONS RELATING TO NATIONAL GOVERNMENT POLICIES AND APPROACHES

  The following recommendations relate to the role, responsibilities and actions of central government on community cohesion and migration.

  1.  To ensure that all activities to deliver PSA 21 to "build more cohesive, empowered and active communities" takes account of the needs of new communities and migrant communities, and supports activities to engage and empower them and to ensure that all activities to deliver PSA 15 "to address the disadvantage that individuals experience because of their gender, race, disability, age, sexual orientation, religion or belief" include members of new and migrant communities and take account of their particular experiences of disadvantage and the barriers to expressing their needs.

  2.  To prioritise the provision of reliable and standardised data on population churn, enabling local structures of governance to ensure that they have holistic understandings of change, in order to facilitate effective service planning and equitable resource allocation.

  3.  Building on the Green Paper Governance in Britain, the Local Government White Paper and the Department for Communities and Local Government's Action Plan for Community Empowerment, to ensure that the impacts of demographic change as a result of migration, population churn and increasing local diversity are taken account of in the design of policy, guidance and central government initiatives related to citizenship, community empowerment and community engagement.

  4.  To ensure that the Department for Communities and Local Government Action Plan for Community Empowerment considers the findings of this report and:

    —  extends the National Empowerment Partnership and other key strategic bodies to include representatives of new communities, refugees and other mobile communities not represented by mainstream community groups; and

    —  explores ways of giving voice and choice, and improved service accountability to new communities, specifically in relation to their main service contacts (including rented housing services, environmental health, police, gangmaster licensing authority and schools).

RECOMMENDATIONS RELATING TO LOCAL GOVERNMENT AND LOCAL STRATEGIC PARTNERSHIPS

  Local authorities and LSPs have a key role in facilitating cohesion and integration. The following recommendations are aimed at them, and we believe these should be included in central government guidance to local authorities and LSPs, but also that they might require a commitment of resources to local government to be realised.

  1.  To ensure that community engagement strategies should take into account diversity within existing populations, but also plan for the dynamics of population change and churn, taking account of the social, political and cultural diversity within and between communities.

  2.  To ensure that local place-shaping policies take account of the impact from and the impact on changing demographics.

  3.  To provide clear and comprehensive guides, drawing on the template being developed by IDeA explaining where, at what level and how different community and service user concerns can be addressed, including the provision of Welcome Packs, for new arrivals, regularly updated, with training to use these packs effectively.

  4.  To maintain maximum stability and coherence in the structures for community engagement, with the aim of strengthening mutual confidence and trust within and between local communities and service providers.

  5.  To develop proactive communication strategies, including, but not limited to, carefully targeted myth-busting exercises, proactively identifying and responding to local concerns, responding proactively to symptoms of tension.

  6.  To prioritise the PSA 15: addressing equalities issues comprehensively via Local Area Agreements.

  7.  To ensure that the criteria for the allocation of resources (including funding for particular groups) are clearly set out, coherent and transparent and to ensure that information about the basis for resource allocation decisions are effectively publicised and disseminated, demonstrating "visible fairness"—and providing accessible feedback on why decisions to fund, or not to fund have been taken.

  8.  To recognise the economic and other barriers, and to provide practical support (including support with caring responsibilities, transport, access to training and support in addressing linguistic barriers), to enable community representatives to participate effectively in structures of local governance. This will require holistic local strategies, geared to the particular strengths and needs of diverse communities.

  9.  To provide community development support, both directly and via Third Sector anchor organisations, including faith-based organisations, to engage with new arrivals as well as with more established communities, promoting networking within and between communities—and adequately resource this.

  10.  To work proactively with new communities, both directly and via Third Sector anchor organisations, including working through their informal networks, whilst taking account of equalities issues, ensuring that all voices are effectively heard, including the voices of relatively marginalised groups such young women.

  11.  To provide outreach support, on a sustainable basis, to support negotiation and conflict resolution.

  12.  To value and support the role of local anchor organisations in facilitating harmonious use of shared amenities, where relevant, and to promote understanding and solidarity within and between communities, enabling communities to self-organise, to access resources and to make their own voices effectively heard.

  13.  To support the organisation of shared community events, including festivals, sports events, community outings and welcome events, as part of wider strategies to promote community cohesion and community engagement.

  14.  To provide support to councillors facilitating the development of strategies to engage new communities inclusively whilst promoting community cohesion, encouraging new communities to engage with formal structures of governance, including individuals to stand as councillors themselves.

  15.  To recognise that neighbourhood participation structures cannot address all issues and so to support the development of effective city/borough wide structures too.

APPENDIX 2

ABOUT THE GOVERNANCE AND DIVERSITY RESEARCH PROJECT

  Our research team included Professor Marjorie Mayo, Dr Ben Gidley and Dr Kalbir Shukra of Goldsmiths, Geraldine Blake of Links UK, Kate Foley (in the first half of the project) and Martin Yarnit (in the second half), based at Renaisi, Jane Foot, an independent consultant, and Dr John Diamond of the Centre for Local Policy Studies at Edge Hill. The project had an Advisory Group, including academics, practitioners and policy-makers.

Our methodology

  Three case study areas were identified, for further investigation, in Coventry, Oldham and Newham. These case study areas were selected to illustrate differing patterns of population diversity and churn—a Northern town with relatively long-established minority communities and relatively little experience of extreme diversity (at least until recently), a city with established minority communities and considerable population fluidity through to a London borough with one of the most rapidly changing populations in Britain. Given the research focus, the emphasis was upon the areas with most population churn, comparing and contrasting their experiences with those of the area with rather less population churn. The case study areas were also chosen to illustrate varying approaches to the development of community engagement in local structures of governance. Finally, the case study areas were selected for their potential to offer the opportunity of identifying examples of good practice. It should be emphasised that these case study areas are all in England and refer specifically to the English policy context. Given the variation in structures, elsewhere in Britain, the research findings cannot be taken to apply more widely, although many will do so.

  Once Coventry, Newham and Oldham had been selected for further study, the researchers interviewed a range of stakeholders from local structures of governance and from the voluntary and community sectors, including faith-based organisations and groupings. More detailed interviews were conducted with a number of individuals whose experiences illustrated differing patterns of engagement in structures of local governance. And preliminary findings were checked back with individuals and via focus groups. In addition, the researchers observed a number of meetings and events, over the eighteen months of the project's life. The aim was to build as rounded picture as possible.

For further information

  We are happy to provide further information or discuss our findings and conclusions more. We can be contacted at the Centre for Urban and Community Research, Goldsmiths University of London, London SE14 6NW http://www.goldsmiths.ac.uk/cucr/ 0207 919 7390 cucr@gold.ac.uk







26  
Further details of the research are included at the end of this document. The publication date is 23 June 2008. Back


 
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