Performance Framework
88. The Government's Strategic
Guide describes the new performance framework for local authorities
and identifies 35 national indicators (NIs), chosen from a set
of 198 for inclusion in Local Area Agreements between a local
authority and central government. According to the Department
for Communities and Local Government:
The new local performance framework
will put people, places and their priorities at the heart of public
services through greater flexibility to set and respond to local
priorities; enable improved outcomes across areas through greater
partnership working; increase engagement, accountability and scrutiny
of local services by their communities; improve the way we allocate
scarce resource through greater local flexibility and enabling
increased pooling of funds; and establish clearer accountabilities
for shared goals and provide more streamlined, effective and valuable
performance management.[147]
89. There are six National Indicators
(NIs) that link to the provision of public toilets: NI 4 (the
percentage of people who feel that they can influence decisions
in their locality); NI 5 (overall/general satisfaction with local
area); NI 138 (satisfaction of people over 65 with both home and
neighbourhood); NI 140 (fair treatment by local services); and
NI 195 (improved street and environmental cleanliness). If local
authorities are treating public toilet provision seriously, they
should consider placing the provision of public toilets within
one or more of these national indicators. There are a variety
of different tools that local authorities can use as a lever to
promote public toilets. We recommend that local authorities recognise
the value of public toilets and find ways in which to include
the provision of public toilets in their duty to support their
local community, through, for example, Community Strategies, Local
Development Frameworks, Local Area Agreements and Business Improvement
Districts
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