Select Committee on Communities and Local Government Committee Written Evidence


Memorandum by the Merton Older People's Housing Forum

  I write in response to the invitation in the Press Release of 20 March 2008. Members of the above Forum have considered the issues that the Committee intends to address. Their responses are summarised below.

1.  THE NEED FOR PUBLIC TOILETS—PUBLIC SPACES

  (Wheelchair, mobility scooter accessibility assumed under current legislation).

    —  Every town and shopping centre (Access should be independent of purchase of goods/services.).

    —  Parks and play areas.

    —  Train stations, bus terminals and other transport interchanges, and banks, building societies, post offices, etc., ie wherever public have to queue or wait, sometimes for long periods.

    —  provision on allotments, as more women and families are now involved.

2.  THE NEED FOR PUBLIC TOILETS—SOCIAL

2.1  Social Care

    —  to prevent self-imposed isolation, for fear of embarrassment, by older people and those with bladder, bowel and stomach problems. (See also 2 below.)

    —  for the benefit of families; outings with the children invariably include a child's sudden demand for use of a toilet.

2.2  Community harmony

    —  the ability to walk in an environment free from human urine and faeces —particularly a problem in town centres at the weekend after public houses and bars have closed.

    —  to avoid the embarrassment of seeing men and children particularly relieving themselves in public.

    —  to avoid the fear of a stranger knocking at one's door, asking to use one's toilet, and not knowing whether this is a real "emergency" or a distraction burglary initiative.

  2.3 There is a lack of general knowledge about the RADAR key and "Just in Time" initiatives.

    —  There are real Public Health and Health & Safety issues in the present lack of provision (ie spread of diseases, pushchair and buggy inaccessibility, non-slip surfaces—to prevent falls, especially by elderly or disabled—not provided in shop, etc facilities.).

3.  THE NEED FOR PUBLIC TOILETS—PARTICULAR

    —  Older People—losing voluntary control of muscles. (See also below.).

    —  Those of any age with urinary problems, bladder infections, incontinence and/or prostate problems, or stomach upsets.

    —  Pregnant women—a growing foetus presses on the bladder.

    —  Young children—small bladders, still not in full voluntary control of muscles.

    —  Young people who have been drinking heavily—this often results in vomiting, and alcohol is a diuretic.

    —  Those working on allotments (See para 1 above).

4.  THE NEED FOR PUBLIC TOILETS—OPENING HOURS

    —  24 hours every day, where automated or a pissoir (eg 4-compartmented "milk bottle container" type, as currently in use in Amsterdam and Bristol)

    —  8am to 8pm where manned or at transport interchanges.

    —  Parks and commercial premises—during opening hours.

5.  WHY PROVISION HAS DECLINED-THE ROLE OF ANTI-SOCIAL BEHAVIOUR SUCH AS VANDALISM AND DRUG-TAKING, THE IMAGE OF PUBLIC TOILETS (INCLUDING CLEANLINESS), AND THE COST OF UPKEEP

    —  Provision has declined because of the cost to (a) Local Authorities of maintenance and repair of damage caused by a small minority of individuals, and (b) to the Police to patrol for abuse of the premises. Those authorities have reacted by walking away from the problem, citing the permissive, rather than mandatory nature of the legislation. The Committee is asked to point out that anti-social behaviour is to be tackled head-on. Local Authorities are not to use this as an excuse to slide out of their public health responsibilities.

    —  The poor image follows from lack of maintenance, etc. Where toilet provision is maintained, it has a good image.

    —  See para 5 below on cost of upkeep.

6.  WHO PAYS: SHOULD LOCAL AUTHORITIES PROVIDE FREE TOILETS; SHOULD THE PUBLIC PAY; SHOULD LOCAL BUSINESS CONTRIBUTE?

    —  Council provision should be mandatory, but not necessarily free.

    —  The public could pay between 20p and 50p per individual (but see below), given the relative cost to average income of 1p for women's toilets in the past.

    —  There could be provision for purchase of tokens for lesser cost to families and the disabled.

    —  Businesses should contribute in kind. (See also 8 below.).

7.  "SECURITY—SHOULD TOILETS BE STAFFED, UNSTAFFED, AUTOMATED?"

    —  Yes to all suggestions—"horses for courses", depending on the particular environment.

8.  THE GENDER BALANCE—ARE MEN AND WOMEN BEING FAIRLY SERVED BY CURRENT PROVISION?

    —  No, but under-provision for women,and men with problems detailed in 1st 2 bullet points of para 3 above could be addressed by making all toilets unisex.

9.  PROVISION BEYOND THE LOCAL AUTHORITY—INNOVATIVE SCHEMES TO ENCOURAGE SHOPS, CAFES, PUBS AND OTHER BUSINESSES TO PROVIDE TOILETS TO MORE THAN THEIR PAYING CUSTOMERS?

    —  Continue/expand current initiatives if the Local Authority can afford this.

    —  Alter planning regulations to allow Local Authorities to mandate provision of public toilets in new developments and at bus interchanges and train stations.

    —  Mandate a "Just in Time"-type initiative, especially in banks, building societies, post offices, etc where public have to queue, sometimes for long periods.

10.  TOURISM—DOES PUBLIC TOILET PROVISION PLAY A PART IN THE ATTRACTIVENESS OF OUR TOWNS AND CITIES?"

    —  YES, YES, YES! Westminster City Council has some excellent examples of how this can be done.





 
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