Select Committee on Culture, Media and Sport Written Evidence


Memorandum submitted by Ticketnova

  I write as the founder and owner of Ticketnova.com. My company in effect operates an online stockmarket for secondary event tickets (Music, Sport etc). We operate a completely secure environment whereby consumers can buy and sell tickets for events without any personal risk. As you likely already know there are many unscrupulous and untrustworthy individuals operating in the secondary ticket market.

  By providing an online stockmarket for tickets we provide a 100% guaranteed way for tickets to be bought and sold at prevailing market price at the time of sale.

  This can result in tickets being sold at above the original face value and also below face value.

  It is my strong belief that we live in a capitalist market driven society where consumers and businesses can trade freely in the open marketplace. In this respect people who have purchased tickets are rightly allowed to sell them to another interested party and strike a market price to which both parties agree. It is simply not possible to use legislation to keep the price of a ticket stuck at face value when consumers in the market place are so desperate to go to a sold out event that they have decided they will pay three times this amount. This simply represents supply and demand and to try and legislate against it is impossible. After all you would not expect someone who has purchased a property in Jan 06, then realises the property has gone up by 10% and decides to sell in Sep 06 to give away the property at the same price they paid in Jan 06, you would not do this, you would sell at the prevailing market price in Sep 06.

  As you already know there is a ban on the resale of football tickets in the UK, I would contend that this ban has been completely unenforceable. With the advent of the Internet consumers can log on to web sites across the world and purchase tickets for football matches here in the UK and nothing in practical terms can be done about it.

  By forcing reputable companies such as ourselves from not selling football tickets it has resulted in consumers having to deal with back street traders criminals who will often take their money and then not supply the tickets or will supply them with forged tickets.

  In the United States most states allow ticket reselling, in fact there is currently a trend among individual state law makers to relax the law governing ticket reselling as it is generally accepted that trying to artificially govern the price for which tickets are sold is ultimately bad for the consumer. The most recent example of this is New York State which has now adjusted its law to allow ticket reselling.

  In short I feel that companies such as Ticketnova.com are helping to self-regulate the secondary ticket market, and eliminate the unscrupulous touts who do not deliver tickets or sell fake tickets. We offer a 100% guaranteed service with safe guard in place to protect the consumer, this cannot be said of eBay who offer little or no protection to consumers.

June 2006





 
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