New media
118. The Committee's Report on New Media and the
Creative Industries found that consumers were increasingly
accessing content using a range of platforms and technologies.[262]
This was true not only of entertainment content, but also for
content exhibiting public service characteristics as defined by
Ofcom. In evidence to this inquiry, we heard that there is no
shortage of public service material on new media, with the designated
public service broadcasters, other public bodies and news providers
all contributing public service content online. New entrants have
also taken advantage of low barriers to entry in order to offer
content to the market.
119. Most of the designated public service broadcasters
have expanded, or plan to expand, their provision of public service
material on new media. ITV, for example, told us that it expects
its broadband ondemand service to include all of ITV1's
public service material.[263]
The BBC has also made a major investment in online services and
Channel 4 said that it had launched "new media public services"
such as FourDocs and Ideasfactory (4Talent).[264]
In addition, many major newspapers now provide a wealth of audio
visual content on their websites. ITN told the Committee that
it was working with newspaper publishers to help them deliver
multimedia content, and that it thought channels like "Telegraph
Television, Times Television [and] Guardian Television" could
all emerge in the future.[265]
We were also impressed by the steps taken by the Press Association
to provide video news services to newspaper publishers, Internet
service providers such as AOL and Tiscali, and MSN.
120. Anthony Lilley, Chief Executive of Magic Lantern
Productions, argued that it was "important to think about
delivery of public service in a very wide context when you think
about new media"[266]
and added that there was more to public service content on new
media than a simple extension of the way the designated public
service broadcasters delivered their remits. For example, some
public service institutions with no historic link to broadcasting
have taken advantage of new media to distribute content exhibiting
public service purposes and characteristics as defined by Ofcom.
The Tate Gallery, for instance, now has a television and interactive
media production facility and its websites generate greater traffic
than the actual footfall through the doors of the Tate. Anthony
Lilley also pointed out that the NHS is providing public services
online via www.nhs.co.uk and that the burgeoning community, NGO
and notforprofit sector is also providing public service
content on new media.[267]
121. Given that so much public service content is
already available online, many stakeholders questioned whether
further intervention was necessary to support public service content
on new media. For example, the BBC recognised that public service
content is already widely available on the Internet, stating that
"the lack of barriers to entry [and] relatively low costs
of content production and distribution [
] means that valuable
content can be found from many thousands if not millions of sources".[268]
ITV considered that there is no necessary "threat" to
the provision of public service broadcasting genres on new media
and that "more and more such content is being provided by
the market".[269]
Channel 4 said that "given the huge range of services
available online and the low barriers to entry, it will be necessary
to identify where market failures arise in the new media space,
and only to intervene in those circumstances".[270]
122. A lot of public service content on new media
is provided by groups outside the system of designated public
service broadcasters. While recognising the contribution of the
smaller, newer players to the provision of public service material
on new media, some stakeholders questioned the quality of content
not linked to traditional providers of public service content,
such as the public service broadcasters. For example, ITV said
that "if public service material is to be provided at sufficient
quality and with sufficient impact via new media, it is very likely
that it will need to be linked to existing public service broadcasters
such as ITV1 and Channel 4".[271]
Anthony Lilley also raised concerns that new entrants might be
unable to provide material with sufficient impact. He suggested
that smaller new media providers may struggle to achieve and maintain
scale and may also experience difficulties in developing business
models or demonstrating public benefit sufficient to ensure sustainability.
He believed that intervention might be needed as the challenges
facing participative services on new media are different from
those facing traditional, mass media services. [272]
123. Other stakeholders thought that public service
content on new media could be valuable regardless of its scale
or whether it was linked to a traditional media provider. For
example, ITN argued that while traditional providers have the
leverage to crosspromote, a "very vibrant" new
media market including different providers will emerge.[273]
While Anthony Lilley told the Committee that smaller new media
companies may struggle to find the resources to commission expensive
television programmes, he also argued that this "does not
necessarily mean that public service content has to come from
public service broadcasters".[274]
124. A huge
amount of content exhibiting public service purposes and characteristics,
as defined by Ofcom, is currently available on new media and there
is a plurality of providers of this content. We believe that there
is clearly no threat to the production or distribution of public
service content on new media platforms. While we note the efforts
by the designated public service broadcasters to make their content
available on new media, we believe that material provided by smaller,
newer entrants can also meet public service purposes and characteristics
as defined by Ofcom. We do not accept the arguments that the Government
needs to assist new media startups to achieve scale and
we therefore consider that there is no need for further intervention
to support public service content on new media.
THE PUBLIC SERVICE PUBLISHER CONCEPT
125. With this in mind we turn to the public service
publisher concept advanced by Ofcom. Ofcom originally proposed
a public service publisher in 2005, as part of its first review
of public service television broadcasting. Ofcom believed that,
after digital switchover, there would be a shortfall in the amount
of funding for public service broadcasting as the value of the
indirect subsidies provided to ITV, Channel 4 and Five diminished.
Ofcom suggested that one way of addressing this could be the creation
of a new public service broadcasting institutiona public
service publisherwith a remit to be a "freetoview
premier content service providing highquality, imaginative
and innovative drama, comedy and factual content, designed to
take full advantage of broadband capabilities, and to provide
local and communities services".[275]
Ofcom believed that a budget of £300 million might be
required for the public service publisher to invest in content
and distribution.[276]
126. Ofcom's public service publisher concept is
now somewhat different from that outlined above. Ofcom now proposes
that the public service publisher would be a body that commissions
and distributes public service content using new media.[277]
BSkyB told the Committee that the public service publisher "has
been a fairly slippery concept" evolving from a "tool
to tackle market failure" to a "commissioning arm which
would create public sector content on the Net, of which there
is no shortage whatsoever".[278]
In January 2007, Ofcom released a discussion paper on the potential
role of a public service publisher and scaled back the funding
requirement of its proposal to a budget of £50 to £100
million. [279]
It has since said that responses to its paper expressed broad
support for the principle of intervention to support public service
content online and that it therefore intends to carry out further
work on the current level of provision and its sustainability,
both as part of and outside its public service television broadcasting
review.
127. Ed Richards, Chief Executive of Ofcom, told
the Committee of the potential benefits of a public service publisher.
He argued that "if you want to reimagine public service
content for [the digital] age you should embrace the online world,
the broadband world, as well as conventional broadcasting".
He noted that audiences are migrating away from terrestrial televisionthat
"viewers, listeners and surfers are going to want something
different"and argued that if the Government wanted
public purposes and characteristics to be met in the digital and
Internet age it should think about public provision on new media.[280]
Ed Richards stated that provision of content that meets public
purposes on new media is "fantastically exciting" for
older children in particular.[281]
128. Other stakeholders also saw merit in the concept.
For example, SMG told us that the public service publisher is
a "form of Government intervention which must be forthcoming
to fund digital public service broadcasting". SMG said that
the benefits of the public service publisher would "lie in
funding the public service broadcasting offering of the future"
including "areas particularly under riskaround children's
news and current affairs".[282]
Some stakeholders supported the idea of a public service publisher,
but with a slightly different vision to Ofcom. For example, GCap
Media thought that there should be a public service publisher
of radio/audio output, consisting of a channel of public service
audio output, broadcast on digital radio but also available for
streaming online.[283]
129. The majority of stakeholders, however, questioned
whether intervention in new media in the form of a public service
publisher was necessary. Geoff Metzger, Managing Director of the
History Channel, perhaps summed it up best when he said that the
public service publisher was a "cure with no known disease".[284]
The BBC questioned whether there was in fact a lack of plurality
in the provision of quality UK content of public value on new
media, and whether a public service publisher acting as a commissioner
was the best targeted, most effective and most cost efficient
way of addressing any shortfall.[285]
While not rejecting the idea for ever, the RadioCentre stated
that a public service publisher would, if introduced on the terms
proposed for television by Ofcom, "represent a further state
intervention in an already crowded broadcasting sector".[286]
BSkyB stated that the "public service publisher concept has
no rationale to the extent that it is based on incremental state
funding" and that it "plainly ignores what is being
and what will be provided by the market and the role that the
existing stateowned broadcasters are playing and could be
playing in delivering public service broadcasting".[287]
130. Others feared that public intervention in the
form of a public service publisher could crowd out private operators.
The Satellite and Cable Broadcasters' Group said that "the
very fact that Ofcom is even contemplating such a proposal will
serve to disincentivise commercial companies from investing in
new media ventures".[288]
Ofcom recognised that the market did provide a large amount of
public service content, and noted that it needed to think about
the risk that intervention could inhibit innovation and new entry.
However, Ed Richards said that a "mix of public provision
and private provision has given us the quality of broadcasting
in the country that we have" and argued that we should translate
this mix to the online, broadband world.[289]
Ofcom told us that the commercial new media market would not be
harmed by public service provision. By way of example, Ofcom said
that in television broadcasting, "despite the presence of
the BBC, despite the presence of Channel 4, you will see that
the [spending in this country on subscription and pay TV] is as
high in this country than in any other country" and that
"this does not give you evidence of any kind that there is
crowding out of commercial provision". Ofcom told the Committee
that this indicates that "commercial provision can prosper
alongside public service provision".[290]
On the other hand, Irwin Stelzer questioned the logic of this
statement, and said that Ofcom could only guess at how much the
private sector would provide in the absence of subsidised competition.[291]
131. The Government has expressed lukewarm interest
in the public service publisher concept. In the March 2006 White
Paper on the BBC Charter review it is mentioned on one occasion
as a suggested response to future pressure on the public service
broadcasting system.[292]
In oral evidence, the then Minister for Creative Industries and
Tourism expressed a slightly more positive view, stating that
the concept of public service publishing is bound to be important
in future but that it is less certain "what form it should
take and how it should be financed".[293]
132. Given the
huge amount of public service content currently available on new
media, we believe that the creation of a new public service publisher,
as currently envisaged by Ofcom, is unnecessary. The creation
of a new public service content institution for new media would
run the risk of distorting the market and impeding innovation.
We also believe that an approach that attempts to impose the institutional
interventions of the past in the new media world is misguided.
At a time when technological change and digital uptake strengthens
the case for the withdrawal of existing intervention, the introduction
of new public institutions does not appear to be merited.
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