|
| | Forecast
| Actual |
| | | |
|
| Initiative Ref | Initiative Title
| £m | £m
| | | |
|
| | Q4 Mar `08
| Q4 Mar 07 | How is balancing quality evidenced?
| Source of evidence | Verification undertaken by department
| Verification undertaken by OGC |
| DEFRA0102 | Activity Baseline Review—PFR
| 43.3 | 43.3
| Achievement of PSA targets and Strategic Outcomes.
| Annual report and accounts. Corporate Balanced Scorecard. PSA trajectories.
| Efficiency Programme Account Manager checks the data
| |
| DEFRA0103 | England Rural Development Programme—IT.—PFR
| 25.4 | 16.0
| Customer satisfaction for RDS.
Defra PSA target 3, both indicators.
| Customer satisfaction surveys.
PSA target reporting
| Efficiency Programme Account Manager checks the data.
PSA reporting
| |
| DEFRA0104 | Contracting; Procurement—Procurement
| 100.6 | 99.4
| Fit for purpose products and services. Average savings per buyer.
| Customer satisfaction reports. PCD performance reports.
| Efficiency Programme Account Manager checks the data
| |
| DEFRA0105 | Executive Agencies Efficiency Programmes—PFR; Procurement; Corporate Services
| 51.3 | 51.3
| Standards specified in service level agreements maintained. Quality standards based on customer satisfaction survey research milestones met. Effectiveness of delivery bodies—BSC measure
| Outcome of customer satisfaction survey. Performance against Ministerial Targets announced in annual report.
| Performance against Ministerial Targets announced in annual report and subject to audit.
| |
| DEFRA0106 | Modernising Rural Delivery—PFR
| 14.0 | 13.0
| PSA Target 3, both indicators | PSA target reporting
| PSA reporting | |
| DEFRA0107 | D: E-nabling Programme—Corporate Services
| 21.6 | 21.6
| These are measured against an industry-wide Quality service marker which includes benchmarked figures for costs of applications, developments and operational services. Effectiveness of IT Services, current Balanced Scorecard.
| Customer satisfaction surveys. Industry standard Quality service Marker efficiency index. Corporate BSC. Fixed Rate Card for application development costs.
| Efficiency Programme Account Manager checks the data
| |
| DEFRA0108 | Policy Centre Review Programme part of the Departmental Reform Programme—PFR
| 4.9 | 4.9
| Trajectories in PSA targets continue to be met.
| Defra Corporate Balanced Scorecard. PSA delivery reports to HMT.
| Efficiency Programme Account Manager checks the data. Workforce Efficiency Subgroup validates returns
| |
| DEFRA0109 | FPRD Change Programme incl. Procure to Pay and FIP—Corporate Services
| 7.6 | 7.1
| Higher levels of matched invoices. Improved quality and timeliness of management information, inc. meeting HMT deadlines faster. Prompt payment targets met. Reduced error rate for payments.
| Matched; unmatched ratio from online system statistics.
| Efficiency Programme Account Manager checks the data
| |
| DEFRA0111 | Estates London—Corporate Services
| 2.5 | 2.5
| Staff satisfaction with workplace; environment.
| Corporate and local BSC's. Staff surveys. |
Efficiency Programme Account Manager checks the data
| |
| DEFRA0112 | Transforming HR—Corporate Services
| 4.8 | 3.4
| Measures as set out in T-HR Benefit Realisation plans inc. Customer satisfaction surveys and KPI's many of which are Cabinet office requirements. Right people; right skills; right job.
| Customer satisfaction surveys. Corporate and local BSC measures. E-HR system.
| Efficiency Programme Account Manager checks the data
| |
| | 276.0
| 262.5 |
| | | |
| DEFRA0201 | DEFRA0201: Waste Implementation—Procurement
| 347.0 | 245.2
| Meeting targets for EU Landfill Directive—2010,BVPI 1999. Data sources audited by Audit Commission Municipal Waste Management Survey.
| AES returns, Local Environmental Quality Survey of England and other data. Defra Balanced Scorecard. Best Value Performance Indicators.
| Data presented in AESs is subject to LA audit and Audit Commission scrutiny
| |
| | 347.0
| 245.2 |
| | | |
| DEFRA0301 | DEFRA0301: Efficiency Programme—PFR; Corporate Services; Procurement; Transactions; Productive Time
| 126.1 | 118.2
| Environment Agency Corporate Balanced Scorecard Measures
| Environment Agency Corporate Balanced Scorecard
| Performance data subject to EA audit and checked by Efficiency Account Manager.
| |
| | 126.1
| 118.2 |
| | | |
| DEFRA0401 | DEFRA0401: Other Projects; Programmes—Corporate Services; PFR; Procurement + CONTINGENCY
| 16.0 | 12.9
| Quality metrics under development. | Defra Balanced Scorecard
| Efficiency Programme Account Manager checks the data / verification to be aligned with other metrics for that source of contingency
| |
| DEFRA0402a | DEFRA0402a Corportae Centre—Analytical
| 0.7 | 0.7
| To be identified | |
| |
| DEFRA0402c | DEFRA0402c Renew DEFRA (07/08)
| 8.2 | 8.2
| Delivery of PSA's | PSA reporting, Departmental report
| Reported data based on ONS returns from Department and Agencies
| |
| DEFRA 0403 | DEFRA0403 Animal Health and Welfare—Wildlife Unit
| 2.5 | 2.5
| PSA Target | | Efficiency Programme Account Manager checks the data
| |
| | 27.4
| 24.3 |
| | | |
| DEFRA0601 | DEFRA0601: Animal Health (State Vetinary Service)
| 7.2 | 7.2
| Level of service maintained. |
| Efficiency Programme Account Manager checks the data
| |
| | 7.2
| 7.2 |
| | | |
| Total |
783.7 | 657.4
| | | |
|
|
