Select Committee on Home Affairs Written Evidence


Annex 3

INFORMATION ON WOMEN'S AID FEDERATION OF ENGLAND

SUMMARY

  Women's Aid Federation of England (Women's Aid) is the national domestic violence charity, working to end violence against women and children, that is the sole national co-ordinating body for the England-wide network of over 370 local domestic violence organisations, providing over 500 refuges, outreach, advocacy and children's support services.

  Keeping the voices of survivors at the heart of our work, Women's Aid campaigns for better legal protection and services, providing a strategic "expert view" to government on laws, policy and practice affecting abused women and children.

  In partnership with its national network, Women's Aid runs multiple award- winning public awareness and education campaigns, bringing together national and local action.

  Women's Aid works to support the provision of quality services across the UK and in partnership with the Women's Aid federations of Wales, Scotland and Northern Ireland, and other stakeholders, is developing National Service Standards, Occupational Standards and accredited training, as well as new resources.

  Women's Aid provides a package of vital 24 hour lifeline services through its publications (available in 11 languages) and website www.womensaid.org.uk, and runs the Freephone 24-Hour National Domestic Violence Helpline in partnership with Refuge.

  Women's Aid also provides a unique online information service and award-winning website for children and young people: www.thehideout.org.uk

EXCERPT FROM WOMEN'S AID BUSINESS PLAN

Our Vision:

  Women's Aid Federation of England is working to end domestic and sexual violence against women and children—"until women and children are safe".

  This vision is underpinned by the beliefs that:

    —  Domestic violence is a violation of women and children's human rights, that it is the result of an abuse of power and control, and that it is rooted in the historical status of women and children in the family and in society.

    —  All people have a right to live their lives free from all forms of violence and abuse, and that society has a duty to recognise and defend this right.

    "Violence against women is perhaps the most shameful human rights violation and it is perhaps the most pervasive".

    Kofi Annan, former Secretary General of the UN

    Our Mission:

      For 35 years, Women's Aid's mission has been to lead in preventing and ending domestic and sexual violence, and in advocating and ensuring the safety of abused women and children. There are three key aims to our strategy: protection, prevention and provision.[196]

      We aim:

      —  To improve the protection available to abused women and children by ensuring that their needs inform developments in law, policy and practice.

      —  To work towards the prevention of domestic violence through public awareness and education.

      —  To ensure the provision of high quality services for abused women and children.

    Our Strategic Objectives:

      In support of these aims, and in order to ensure the development and implementation of a national strategic approach to reduce violence against women, and violence affecting children within family life, Women's Aid's strategic objectives are:

    1.  PROTECTION

      1.1  Campaigning for full and effective legal protection for all victims and survivors of domestic violence.

      1.2  Giving victims and survivors a voice by promoting public policy and practice which responds to their needs.

      1.3  Promoting effective multi agency responses to domestic violence affecting women and children across health agencies and social welfare and criminal justice agencies.

      1.4  Safeguarding children affected by domestic violence by advocating for effective responses to meet their needs and supporting and resourcing effective children's services.

    2.  PREVENTION

      2.1  Communicating the message that domestic and sexual violence is unacceptable and promoting education and action to prevent it.

      2.2  Raising public awareness of the needs and experiences of women and children who experience domestic violence

      2.3  Promoting safe violence-free family relationships for children and young people.

    3.  PROVISION

      3.1  Coordinating and supporting a national network of over 300 local domestic and sexual violence services, providing over 500 local refuges, outreach and advocacy services.

      3.2  Supporting the development and delivery of appropriate, good quality specialist domestic and sexual violence services.

      3.3  Providing a national information and referral point for survivors and victims of domestic violence, statutory and voluntary agencies and the general public, by providing a wide range of services through www.womensaid.org.uk, www.thehideout.org.uk, a unique website for children and young people and the Freephone 24 hour National Domestic Violence Helpline (run by Women's Aid and Refuge) wwwnationaldomesticviolencehelpline.org.uk.

      3.4  Providing a range of information, training, and resources for a national network of specialist domestic and sexual violence services, statutory, voluntary and corporate bodies and the general public, to ensure the highest standards within domestic violence service provision and undertaking research and data collection on needs and service provision to inform policy and service development.

    4.  EFFECTIVE MANAGEMENT

      4.1  Securing an efficient and effective organisation to meet the other objectives by implementing the effective management of Women's Aid to ensure that it is sufficiently robust to respond positively to change and development.

    Women's Aid Development Priorities 2005—2008

Protection

    —  To maintain and further develop effective partnerships with government and partners to improve policy and practice across the justice and welfare system—increasing women and children's safety from domestic violence.

Prevention

    —  To develop a prevention strategy including long-term public awareness and campaigning/lobbying.

Provision

    —  To develop and implement a national framework for service standards, occupational standards and accredited training for quality services across the Women's Aid national network of domestic and sexual violence services.

    —  To develop and implement a strategy for seamless, high quality Helpline services and increased resources to support unmet need.

    —  To establish a secure national infrastructure to fulfil our core mission in the 21st century ("until women and children are safe").

    —  To review our legal and membership structure to deliver our core purpose and to support quality services.

Who are Women's Aid Stakeholders and Partners?

    —  Abused women and children: 350,000 women and children use local domestic violence services each year, and in 2006-07, the Freephone 24 hour National Domestic Violence Helpline (run in partnership with Refuge) received approximately 141,390 calls, but could only answer 63%. We also receive up to 90,000 visitors a month to our two websites, giving access to the Domestic Abuse Directory and the Survivors Handbook.*

    —  Member organisations providing local domestic violence services: Women's Aid provides vital resources, advice and training for over 370 local service providers running over 500 safe refuges, local helplines, outreach, advocacy and children's services.

    —  National and local government: Women's Aid provides an expert view on the impact of relevant current and planned legislation, policy ad practice guidance on abused women and children, as well supporting the delivery of national strategic plans.

    —  National and local statutory and voluntary partner agencies (criminal justice, health, housing, children's charities etc): Women's Aid works in partnership to deliver a coordinated inter-agency response to domestic violence and provides consultancy and training services for a wide range of agencies.

    —  Public and corporate bodies and other voluntary organisations: to raise awareness of domestic violence and to educate and inform.

    —  Employers: Women's Aid highlights domestic violence as a work place issue, through providing consultancy, training and work place resources.

    —  Members of the public and students: through online information services, telephone and email enquiries.

    —  International governments and voluntary agencies capacity building, training, service and resource development.

*  Data from our Annual Surveys show that 19,836 women and 24,347 children were provided with refuge-based services in 2004-05, and a further 196,205 women and 129,193 children accessed outreach, floating support and other services. During 2006-07, the National Domestic Violence Helpline received a total of 141, 390 calls.




196   See: http://www.womensaid.org.uk/downloads/WA_survey_dv_service_findings.pdf. There was a slight fall for the year 2005-06, though the occupancy rate remains steady at 95%-100%, indicating that women and children are staying lonter in refuge accommodation due to a shortage of permanent accommodation. Back


 
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