THE PRISONER OMBUDSMAN
161. In February 2005, the then Secretary of State,
Rt Hon Paul Murphy MP, appointed Mr Brian Coulter as the first
Prisoner Ombudsman for Northern Ireland. His remit is to investigate
complaints by prisoners who have failed to obtain satisfaction
from the Northern Ireland Prison Service complaints system. If
the Ombudsman upholds the complaint, he will make recommendations
to the Prison Service. The Ombudsman told us that he also (at
the request of the Minister) conducts investigations into deaths
of prisoners in prison custody, monitors the use of force at the
disposal of the prison service and conducts thematic reviews (normally
at the instigation of the Director of the Northern Ireland Prison
Service).[207] The
Ombudsman is independent of the Prison Service and reports to
the Secretary of State. Mr Coulter suggested to us that his role
should be placed on a statutory footing in order to secure the
independent powers of his Office.[208]
He pointed out that the management of complaints is described
in the Review of the Criminal Justice System in Northern Ireland
2000 as an essential part of effective accountability mechanisms.
Mr Coulter told us that:
One important issue in relation to statutory footing
is that I should be accountable to Parliament for my aspect of
prison service oversight and eventually, with devolution, to the
Northern Ireland Assembly. This above all would underscore the
independence of my Office. I am told that the failure to deliver
proper statutory footing for my Office in accordance with the
wishes of the Secretary of State for Northern Ireland and the
Prisons Minister is due to lack of resources with particular regard
to non availability of persons with legislative drafting skills.
I hold the view that the Northern Ireland Office has a duty to
provide for the development of my office and that the prevailing
situation reflects an unacceptable policy vacuum.[209]
162. Mr Coulter also said that he believed it would
be logical to include the Probation Service within his remit (as
is the case for his equivalent in England and Wales).[210]
The PBNI, subject to the resolution of some specific issues,
was supportive of the Prisoner Ombudsman dealing with complaints
against probation officers. Mr McCaughey, Chief Probation Officer,
informed us that the PBNI had proposed a pilot whereby the Ombudsman
would begin to deal with complaints for a year or so, with the
PBNI paying the costs for that period.[211]
The Minister told us that he had decided not to extend the Ombudsman's
role to include probation, but that the Ombudsman had agreed to
deal with complaints from prisoners about the probation service
on a voluntary trial basis.
163. Mr Coulter informed us that he believed he should
retain responsibility for investigating complaints about healthcare
after the transfer of responsibility for healthcare provision
had moved from the prison service to the DHSSPS.[212]
Oversight of clinical governance was also raised as a matter
of concern by the IMBs:
There is a number of issues which concern us (about
the transfer of responsibility for health to the DHSSPS). First
of all clinical governance. What is going to happen, and if the
prisoners have complaints regarding health who will they go to?
That is still being discussed.[213]
Dr Philip McClements told us that his view was that:
If you are asking me for a personal view of how that
will all shake out, my firm belief is that if the transfer takes
place, then the health-related issues in prisons must be investigated
by the Health Service Ombudsman and not the Prisoner Ombudsman
but, likewise, the prison components of complaints would still
rest with Mr Coulter. The difficulty is in looking at deaths in
custody where you always have both areas, there are always health
issues and prison discipline and it is how you properly take advice
on both those sides of that particular equation.[214]
164. We
are pleased to note that the Prisoner Ombudsman's Office has become
well established in Northern Ireland and that it has developed
good working relationships with the prison service and with each
prison establishment. We believe that, at a suitable opportunity,
the role of the Office should be placed on a statutory footing.
We are glad that arrangements are now underway to do so via amendments
to the Criminal Justice and Immigration Bill. We support the proposal
from PBNI that there should be a pilot period of a year or so
during which the Ombudsman deals with probation complaints, and
recommend that this pilot should lead to the development of longer
term arrangements for handling of probation complaints. We call
on the Northern Ireland Prison Service and DHSSPS to ensure that
future arrangements for handling prisoner complaints about healthcare
are carefully defined and clearly communicated to prisoners.
INDEPENDENT MONITORING BOARDS
165. An independent monitoring board (IMB) is appointed
for each prison in Northern Ireland by the Secretary of State
under the Prison Act (Northern Ireland) 1953. The IMBs deal with
a variety of issues relating to the treatment, healthcare and
welfare of prisoners, and they consider requests and complaints
made by prisoners. In order to fulfil their role, each member
of a Board has the right of access to all parts of the prison
and to each prisoner at any time. The IMBs have an oversight of
prison staffing and administrative issues only in so far as these
impact on the welfare of prisoners. IMB representatives are present
as observers of all major incidents. Mr McAllister (IMB Chairman,
HMP Maghaberry) told us that the Prison Service took the role
of the IMBs seriously, and that there were good communications
between the IMBs and different parts of the Prison Service.[215]
166. The IMB 2005/06 reports note that the IMB secretarial
function was transferred from the prison service to the Prisoner
Ombudsman's Office and that the IMBs started to work alongside
the Ombudsman in dealing with prisoners' complaints during that
period. Mr McAllister explained that there was no statutory or
formal relationship setting out the structure or framework for
a relationship between the IMBs and the Prisoner Ombudsman, but
that the two offices shared much in common in terms of prisoners'
rights and in their roles in responding to prisoners' complaints.
He explained that work was in progress to set up a protocol on
working arrangements between both parties.[216]
However, Mr McAllister also explained that since the IMBs secretariat
had moved from the Prison Service to the Prisoner Ombudsman's
Office (to underline the IMBs' independence from the Prison Service),
difficulties had arisen in relation to service provision and the
independence of the IMBs from the Ombudsman:
There is a perception among prisoners and prison
staff alike that the IMB is a branch of the Ombudsman's office.
Although there are some similarities in the work of both offices
and there is a necessity to work together in areas of mutual concern,
it is crucial to the IMBs that we are not only independent but
that we are seem to be independent.[217]
167. The Committee on Administration of Justice (CAJ)[218]
suggested that since the IMBs were a relatively new institution,
it might be useful if Criminal Justice Inspection were to undertake
in due course a thematic inspection of the operation of the IMBs
to see how well they were working.[219]
168. We commend the work of the
Independent Monitoring Boards and acknowledge gratefully the contribution
made by those who offer their time on a voluntary basis. We support
the IMBs' request to promote their role and underline their independence
from the Prisoner Ombudsman's Office. We recommend that the development
of a protocol on working arrangements between the two bodies is
treated as a priority.
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