Select Committee on Public Accounts Minutes of Evidence


Newheartlands' comments on memoranda submitted to the Committee

WDC RESIDENTS ASSOCIATION

  No comments.

LIVERPOOL HOUSING SCRUTINY COMMITTEE

  The comments put forward in the written submission have not been discussed by Liverpool City Council's HMRI Scrutiny Panel and there was no sign up to such a submission at the last meeting of the panel.

    —  Property pool lists grown from 7,500 to 18,500 in three years.

    The Council and the RSLs in the City have been amalgamating their housing waiting lists through PropertyPool, and are working to adopt a common list. This work is ongoing, and as RSLs have joined the list, the gross number of households on the waiting list has grown as each RSL has brought their own list. Before the move towards a single list, applicants could be registered on a number of waiting lists, giving an inaccurate picture of housing need and demand across the City. However, throughout this process, the number of people on the Council's waiting list has remained relatively constant, and the increased numbers of people on the PeopertyPool list reflect the addition of the RSL waiting lists. Work is ongoing to review these registers with a view to eliminating double or even multiple counting.

    —  Demolitions areas—average wage £10,000?

    In 2006, the average household income for Liverpool HMR (excluding city centre) £22,467.

    In 2006, average household income for NewHeartlands (excluding city centre) £22,810.

    In the financial year 2006-07, the average cost of a new home across Pathfinder was £117,017.

    —  Those affected by CPO £30,000 to £35,000 worse off after being moved into houses in neighbouring areas.

    To date there have been few problems re-housing resident s affected by clearance with 50% able to access a high street mortgage product and shared ownership being very popular. NewHeartlands continues to pursue a range of measures to ensure as many residents as possible can access the housing market. These include:

    —  National Affordable Housing Programme.

    —  Recycled Capital Grant Fund.

    —  Section 106 agreements where appropriate.

    —  Planning policies and individual development agreements.

    —  Empty Dwelling Management Orders.

    —  Intermediate/shared ownership products.

    —  9% city wide vacancies?

    Liverpool's HMR Area shows an average of 9%, city wide vacancy rate is 7%.

    —  Current three year programme of demolitions will add 3,000 people to be displaced into other social housing.

    We are unclear where these figures have come from. Our records show that the majority of owner occupiers displaced by clearance remain in owner occupation.

    —  Liverpool consultation issues.

    With regards to consultation in general, the NAO case study on the Welsh Streets clearly demonstrates the extensive and long-term nature of how the City Council and its partners undertake community consultation and engagement on schemes.

    —  Final para re: only clear beneficiaries are the four national housebuilders.

    NewHeartlands' constituent local authorities have entered into long term agreements with national housebuilders for each of their priority intervention areas. Their appointment as lead developers followed a competitive process and this approach has been adopted to ensure that developments would be brought forward in areas in which there had been little or no private housebuilding over the last 30 years. These agreements can last up to seven years subject to performance (and may be automatically renewed). These agreements commit the lead partners to develop new housing on packages of sites which are put to them by the local authority.

    An increasing number of sites are being brought forward by private developers, which would not have been viable without the confidence created by the areas' Housing Market Renewal status and on some occasions where the Pathfinder has played an enabling rather than a direct funding or land assembly role.

    Whilst lead developers are in place, this does not prevent other housebuilders from investing and developing within the Pathfinder. The development under construction of Bootle's first ever high rise apartments for sale block, Stella Nova, by developers Dreaming Spires is one such example. Each local authority has adopted planning policies which direct new development to the HMR areas, and which are helping to bring in additional investment eg Wimpey, which is not a lead developer, is looking to build in the Wirral HMR area.

NEIGHBOURS AGAINST DEMOLITION

1.   The Status of Neighbours Against Demolition (NAD)

  1.1  The status of "Neighbours Against Demolition" (NAD) was discussed during the Public Inquiry held during July 2006 into the Bedford Road and Queens Road (No 1) Compulsory Purchase Order 2005, which has subsequently been confirmed by the Secretary of State for Communities and Local Government, following a High Court Challenge to it's validity. NAD was a small group of no more than 20 like-minded people who opposed Housing Market Renewal activity in south Sefton generally and the Priority Intervention Area of Bedford / Queens specifically. The group has no formal membership, never became constituted nor held regular meetings. The number of people "affiliated" to NAD has decreased rapidly over the past two years. It is thought that NAD now comprises of three people, none of whom have ever lived within the areas subject to HMRI intervention in south Sefton.

2.   Impact on Social Rented Accommodation

  2.1  In terms of analysis of the provision of social rented accommodation, the presence of the Pathfinder assists to provide a comprehensive statistical data-base on all aspects of housing supply, via the GIS based Asset Management Projects that operate across the Pathfinder area. Newheartlands are in the process of commissioning research to enhance the range and quality of housing market data in south Sefton and Wirral in order to bring it tp the detailed and comprehensive standard of Liverpool and thus further enhance knowledge and understanding of housing markets across the Pathfinder area. During 2006, the Pathfinder commissioned further research to analyse housing market demand across the area in order to further understand the requirements for future housing supply.

  2.2  The primary responsibility for ensuring that an adequate supply of appropriate housing is delivered lies with the Local Authority. Sefton Council has recently refreshed it's housing needs analysis and has identified an increasing requirement for affordable housing. The Borough's housing strategy is currently being re-written and it's policies and priorities will reflect the need to meet the demand for affordable housing. Interim Planning policies already reflect the requirement for affordable housing and the forthcoming Local Development Framework (LDF) will reflect identified need within the borough as well as reflecting new and emerging national policy, as outlined within the recent Housing Green Paper.

  2.3  Therefore, the presence of the Pathfinder has assisted in developing a complex and sophisticated knowledge of housing markets, including the supply of and demand for social rented accommodation. This knowledge, together with commissioned research has assisted to develop an extremely effective, proactive approach to cross tenure housing provision.

  2.4  Furthermore, the Pathfinder's aim is to reduce the requirement for social rented /affordable accommodation by improving the economic situation of local people, thus reducing reliance on public subsidy in terms of benefits and housing. This point is reflected in the submission by Mr McConaghy to the Committee.

3.   CURS Report

  3.1  The CURS report was commissioned by a wide range of housing related organisations including Local Authorities, Registered Social Landlords, Government Agencies, Housing Corporation, National House Builders Federation to seek reasons for and solutions to extreme low demand and not, as NAD contend, by social housing providers.

  3.2  The report identified a number of criteria linked to low demand that affect both private and social rented housing.

  3.3  The creation of Pathfinders sought to address extreme low demand across all tenures. It is no coincidence in south Sefton that areas of high RSL ownership—where low demand properties were acquired and refurbished by Housing Associations in order to extend their life in the 1980's—are now the same areas suffering market failure. The absence of a "re-development" centred tool due to negative connotations associated with "clearance" during the 1960's, led to refurbishment being utilised as the key tool for tackling low demand. Housing Associations provided an important element of this solution, by accessing 100% grant funding via the housing Corporation to acquire significant numbers of low demand dwellings in both of Sefton's key intervention areas, where RSL ownership exceeded 50% of all stock at the commencement of HMRI. Put simply, policies focussed upon refurbishment during the 1970's and 1980's used RSL ownership as a key funding source for refurbishment, whether or not there was ever demand for 50% owner occupation in such areas. Indeed, for most of the past 30 years, RSL's have been forced to relax their lettings policies in order to sustain these properties, despite refurbishment. By "relaxing" policies, it is meant that RSL's allowed under occupation and not, as it is sometimes suggested, allowing "anti-social" or undesirable tenants to occupy property without appropriate references and checks).

  3.4  It is common to find areas now subject to HMRI re-development have previously been the focus for three or more refurbishment initiatives since the 1980's that have achieved their ultimate aim of extending the life of such property but have clearly failed to deliver sustained regeneration.

4.   Current Patterns of Change

  4.1  The statistics provided by NAD reflect the excellent work that has been achieved by the Pathfinders to reduce the proportion of low demand and vacant stock across the north-west. The increase in demand for affordable housing in latter years—reflected by an apparent increase in "Need" (not all Local Authorities, Sefton included, any longer operate a formal waiting list)—reflects the significant increases in house prices that have made owner occupation increasingly difficult to achieve, thus increasing the need for affordable housing.

  4.2  As identified in 3.3 (above) The provision of such a high proportion of social rented accommodation in both intervention areas in Sefton does not reflect demand for social rented accommodation in those areas either at the time it was acquired by RSL's or indeed now.

  4.3  The key objective of HMRI is to provide balanced housing markets and this is the rationale for targeting clearly identified areas of housing that is subject to market failure, often with more than 50% rented accommodation and seek to re-develop on the basis of a balanced tenure mix which, is identified as 70% owner occupation and 30% social rented within confined geographical areas. This will reduce the overall proportion of social rented housing in south Sefton overall by a very small amount but will not skew supply so as to fail to meet demand.

  4.4  For instance, in the Bedford / Queens neighbourhood, re-development of circa 250 units, of which 55% are rented accommodation, will facilitate their replacement with a similar number of new homes, comprising 70% of units for sale and 30% for social rent, thus reducing the raw number of rented units by circa 62 units in a neighbourhood of over 3,500 dwellings.

  4.5  Furthermore, the retention of obsolete, low demand social rented accommodation in areas such as Bedford / Queens would have done nothing more than create areas of housing of "last resort" that are occupied for no other reason than a lack of an affordable alternative. This indeed was the situation prior to HMRI intervention, evidenced by low demand and high turnover and the need for RSL's to relax lettings policies to allow under-occupation in order to artificially sustain demand. Sefton's HMRI strategy is about providing quality and choice and is not about retaining stock that is not wanted in order to force those without choice to occupy property they do not wish to occupy in areas that they do not wish to live in. Indeed, Sefton's Choice Based Lettings approach no doubt emphasised the undesirability of accommodation in our key intervention areas since it was introduced.

  4.6  The numbers and tenure of new-build units in south Sefton, together with identification of areas for refurbishment have been carefully assessed to ensure that they not only meet the requirements of all households requiring re-housing as part of HMRI proposals but which will provide sustainable, high quality and desirable neighbourhoods, meeting the needs of future communities.

  4.7  HMRI Pathfinder authorities are tasked with constantly reviewing their proposals to ensure they remain relevant. In the areas where re-development intervention is taking place, the proposals were reviewed as part of the development of the 2007 Business Plan and remain relevant. Indeed, HMRI has done much to replace outdated obsolete and low demand social housing with high quality accommodation, both refurbished and new build. For example, during the 2006-08 Housing Corporation programme £12.9 million that delivered a total of 227 units of affordable accommodation, exceeding by far previous allocations to Sefton.

  4.8  It is of course, natural that Sefton's policies will continue to evolve as circumstances change and new policy arises. However, the rationale behind the creation of the Pathfinders remains robust and is work in progress. Pathfinder activity seeks not only to address housing market imbalances but assists in the essential renewal of the housing stock as well as developing new and innovative means of improving the condition and popularity of the retained Victorian housing stock, the vast majority of which does and will continue to, provide a key element of local housing markets.

  4.9  Pathfinder activity is also assisting to diversify the social structure of an area, thus reducing overall deprivation and reliance on state benefits, increasing affluence and disposable income, sustaining local businesses, reducing the reliance on greenfield development and the private motor vehicle as main mode of transport whilst assisting to provide housing for the employees who will be needed to meet the increasing need of employers to fill new jobs that will be available within the Liverpool City Region.

  4.10  In conclusion, it is acknowledged that "stress" will be created by the necessary activity of the Pathfinder. However, it is significantly less than the stress that would have occurred if intervention had not taken place and the decline that had taken firmly hold in areas such as Bedford / Queens had been allowed to continue. Appended to this note is a summary of the activities undertaken by one of our lead RSL partners in one of our key intervention areas, to minimise "stress" on local communities. This would not have occurred but for the activity of the Pathfinder.

LIVING THROUGH CHANGE: THE KLONDYKE COMMUNITY: TACKLING STRESS THROUGH COMMUNITY SAFETY AND VULNERABILITY INITIATIVES

    Breathe + is South Sefton HMRI's partner RSL for the Klondyke Estate, and area of around 800 "2-up-2 down" back-of-pavement terraced houses which are to be demolished and redeveloped in phases over a period of 10 years. The first new homes have been completed, and residents are moving to their new homes.

  As well as providing new social rented and affordable shared ownership homes for households displaced by redevelopment, Breathe+ also has a base in one of the vacant houses in the middle of the area, staffed full time, from where they provide support and advice on rehousing and other matters, as well as working with the community, with financial support from the HMRI programme, in tackling residents' issues, and working to mitigate the adverse effects of change on the community.

    These examples—amongst many—demonstrate the kind of small-scale street level work being done throughout NewHeartlands to respond to the pressures on residents, and to mitigate stress. This was recently identified by the National Audit Office as an issue to be tackled. We are doing so!

STREET LIGHTING

  Street lighting in the Klondyke Estate is rudimentary, and consists in the main of wall mounted lamps, there being no room within the narrow Victorian streets for more traditional lamp posts. As a result, without light spillage from the living rooms of houses in the street, lighting levels are inadequate. As properties have become void, there is less of this incidental lighting. Residents expressed concern about the levels of the street lighting and their consequent fear of crime. So, in March 2007 additional lighting was installed to the fronts of the properties in Staley, Humphrey, Willard and Glynne Street within the redevelopment area. The additional lighting operates using a system that provides additional lighting between dusk and dawn. This will be re-used on later phases in due course.

LIFELINE PHONES

  In April 2007 BReathe+ undertook a survey of residents to identify those who are vulnerable. From these surveys, the most isolated and vulnerable residents were offered a lifeline phone. So far 10 lifelines have been installed and a further 2 are planned. The cost of the phones and the monitoring charge is being met through the Living Through Change budget.

REDUCING FIRE RISK

  BReathe+ commissioned a School Fire Liaison Officer to be based in St George of England's school during the academic year 06/07. The Fire Officer spends one day per week at the school mentoring young people and building relationships between the Fire Service and young people. It is hoped this increased relationship will reduce the chance of arson attacks on void properties being started by young people.

RESPECT ACTION WEEK

  During the week beginning 17 September 2007 BReathe+ organised a Respect Action Week involving a number of agencies. During the week the following was achieved:

    —  1 arrest for intent to supply controlled drugs.

    —  1 arrest for possession of a controlled drug.

    —  3 on the spot fines issued.

    —  8 vehicles seized.

    —  8 requests to produce driving documentation.

    —  14 truants stopped, seven returned to their schools.

    —  £75,000 of council tax arrears pursued.

    —  127 Housing Benefit verifications.

    —  Graffiti removed from 15 telecom boxes, one sub station and the gable ends of five properties.

    —  Every property in the core demolition area was visited by the Fire Service.

    —  Every property in the core demolition area was visited by Merseyside Energy Advice Service.

    —  43 young people were engaged with by Youth Services.

MINIBUS

  As part of a Post Office review of sub-post office provision, and despite opposition from HMRI, the local post office was closed. This has resulted in older residents having to travel further to collect their pensions. Due to this extra distance older residents had not been collecting their pensions on a weekly basis. Instead they were visiting the post office on a 2/3 weekly cycle and are collecting larger sums. This makes them more vulnerable to robbery. Following two distraction burglaries, a number of older residents informed BReathe+ that they were uncomfortable about carrying large sums of money back from the post office. In response BReathe+ organised a free bus service to the local post office to coincide with a local church coffee morning. Residents are able to socialise before taking a bus to the post office and being dropped home. For added security the Police Community Support Office has accompanied the residents on this journey.

ANTI SOCIAL BEHAVIOUR

  On 19 October 2007 Merseyside Police's dedicated Anti Social Behaviour Team, Axis, carried out a day-long operation in the Klondyke neighbourhood. This was the first time the Axis team had been deployed in Sefton and the only the fifth time such an operation has been carried out in Merseyside. In addition to high profile policing 20 offenders were targeted and arrested. A quantity of drugs, weapons and stolen goods were seized. Whilst partner agencies such as Sefton's ASB team, DVLA, Customs and Excise, Benefits Agency, Court Service, Fire Service, Utility Companies and TV Licensing also took to the streets. The message from the day was unanimous that any form of Anti-Social Behaviour would not be tolerated. The operation has restored the confidence of local people in these agencies.

VOLUNTEER VISITORS

  BReathe+ have been working with a number of local churches to establish a volunteer based visiting service for the most vulnerable residents living in the Klondyke neighbourhood. CRB checks are being carried and the volunteers are to undergo training in December 2007 before the scheme goes live.

INTRUDER DETERRENTS

  BReathe+ are also currently working with the Police and Sefton ASB team to install a Smart Water sprinkler system to vacant properties in the Klondyke to deter, and catch those responsible for thefts from vacant properties. This is the first time Smart Water will have been installed in this manner by Merseyside Police.

Des McConaghy

  The only inaccuracy we would like to amend is:

    —  P2 4th para, last sentence, " . . . multi-storey housing . . . .around the city centre . . . remain about 34% empty". The City Centre vacancy rate at March 2007 was 17.7%

30 November 2007





 
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