Select Committee on Public Accounts Minutes of Evidence


Examination of Witnesses (Questions 20-39)

Department for Work & Pensions, Learning & Skills Council and Jobcentre Plus

26 November 2007

  Q20  Mr. Touhig: So she would be no better off than at the moment. She will either have to give up the job or try to persuade the council to job share so that she can keep the little job that she loves, which has changed her life. She has had a difficult life caring for elderly parents, and if she loses her benefit, she cannot afford to live.

  Adam Sharples: That would depend on which benefit she was on. Each benefit has different rules on the income that a person is allowed to generate without—

  Q21  Mr. Touhig: I should write to the Secretary of State—that is your advice, is it?

  Adam Sharples: Do please write, and we shall try to provide a detailed answer.

  Q22  Mr. Touhig: One final question before my time is up. In my part of South Wales we had an organisation called HOVAC—the Heads of the Valleys and Caerphilly standing conference on the new deal. As we got more and more young people into work, we were left with a reservoir of young people who lacked basic literacy and numeracy skills. They were kids who had been expelled from school and were never going to go back into a classroom situation. How do you go about giving them the basic skills to get a job?

  Adam Sharples: That is exactly what our programmes are designed to deliver. At the moment, the main programme for helping those people is the new deal for young people, which, as part of the reforms that I was talking about earlier, will become part of the flexible new deal. The idea is that we will increasingly try to provide a more targeted and personalised service that takes account of the particular needs of each jobseeker. So, if somebody has serious skill needs, we will try to identify them right at the beginning. Another commitment from today's statements is that every benefit claimant will get a skills screen when they apply for benefit. Those who need support on skills will be pointed quickly towards either basic skills courses or—

  Q23  Mr. Touhig: But you are not going to get these people back into a classroom situation, are you? They are kids who have dropped out of school and have all sorts of difficulties.

  Adam Sharples: It is a very good point that trying to get people back into formal education in those circumstances will almost certainly not work. That is why our approach to local employment partnerships is an attempt to link between Jobcentre Plus and local employers to identify vacancies when the employer is prepared to consider applicants on benefit. Jobcentre Plus can then work with the benefit claimants to try to give them the skills for those jobs.

  Q24  Mr. Touhig: My time is up. Are you aware of the scheme in the southern United States of using computer games to help kids get basic literacy?

  Adam Sharples: No, but we would be delighted to hear about it.

  Q25  Mr. Touhig: Are you aware of a scheme in Hainault in southern Belgium about getting young people into work?

  Adam Sharples: Again, we would be delighted to see the details.

  Mr. Touhig: I shall come and have a chat with you.

  Chairman: Thank you. I call Angela Browning.

  Q26  Angela Browning: Can you tell us more about the marrying of skills and skills training with regional vacancies, and the skills that employers want? We heard a lot in the statement earlier—you have touched on it—and I do not dismiss the importance of numeracy and literacy. There is also the big question of interpersonal skills, which are enormous but rather vacuous. That apart, how do you find out what skills are needed in a locality to train people for appropriate jobs that they might apply for locally? May I draw your attention on page 47 to figure 15? The south-west is right at the top of the list for vacancies as a percentage of the unemployed and workless, which makes me wonder whether there are people who would work but who are not being trained in the right skills. How do you do that?

  Stephen Marston: We try to do that by working with regional development agencies, and locally with employment and skills boards. Every RDA has a regional economic strategy that sets out in the short, medium and long terms how it sees economic development in that region, including the priorities for jobs growth and sector growth. The RDAs, with the Learning and Skills Council, get together to say, "Okay, that is the demand-side need, those are the priorities and that is where we expect the jobs to go," and that feeds into the way we work with colleges and training providers to expand and change the supply of training places over time. We work particularly with the RDAs to get that sense of growth in a region and what jobs will come through, so that colleges and training providers know what they should train people for.

  Q27  Angela Browning: So what is going wrong in the south-west? The region stretches from Swindon on the M4 corridor to the Isles of Scilly, so I suspect that what is relevant in Bristol or Swindon is not relevant to my people living on the edge of Exmoor. Do you never talk to people who employ people, to the representatives of employers' forums and so on?

  Stephen Marston: Yes.

  Q28  Angela Browning: Are they not the people who would know what skills they want?

  Stephen Marston: Yes. In each region, I think it is true that there is a disaggregation to a more local level. Several regions have employment and skills boards more locally, and Bristol is one example. We are trying to operate at several different levels to find out what employers expect by way of jobs and long-term skills needs. In the immediate term, the Train to Gain programme also tries to respond directly to what employers say about their vacancies and skills needs today. We are simultaneously trying to match the aggregate level, and for the long term, where the jobs are expected to be. And today, we can support the training that an employer wants for their local area.

  Q29  Angela Browning: Can you look at page 34, which is in appendix 1, on the case studies? They are very interesting and cover a big spread from Merseyside to London, but they are urban examples. How will you deal with the more fragmented problems of rural communities?

  Stephen Marston: One important development over the past few years has been the way in which the Learning and Skills Council has established its regional and local presence. In 150 different local areas, there are local partnership teams for it, and their role is to keep close to local circumstances. In rural areas—rural counties—there are local partnership teams whose job is to understand the skills needs and the training supply in that local area.

  Mark Haysom: Perhaps I can build on that a little. It is no coincidence that the examples given are from urban areas, because that is where the greatest number of workless people are and where the greatest issue is. However, we are very conscious of the fact that that is not the whole issue and that there are real issues for us to confront in rural communities up and down the land. Stephen makes the point that we have organised ourselves in that way—to work very locally, with local authorities and others, to understand the requirements of each area of the country, and then to work with learning providers as well, because often learning providers, as we have discussed previously, have the greatest understanding of the needs of their area.

  Q30  Angela Browning: I am a little disconcerted. You mention local authorities. I have to say, with no disrespect to the local authorities I deal with in my job, they would not be the people I would go to if I wanted information on skills shortages in the work force in my locality. They would perhaps be interested as an employer in the public sector, but I would not expect them to have the sort of expertise that I hear three times a year when I host a business breakfast for all my key local employers. I get a lot more tangible information there. Why do you not take an approach more like that?

  Mark Haysom: Forgive me, we do. I was building on the point that Stephen was making, because he rightly said that we talk to local employers, employer and skills boards where they exist, and so on. I was just adding another dimension to that. Yes, we spend a lot of time working with employers at local level.

  Q31  Angela Browning: Would any of you like to venture a suggestion as to why the south-west of England is at the top of the list for skills mismatch?

  Mark Haysom: Is that not in some ways a measure of success? I was just looking at the chart and they are the most successful regions in terms of growth, aren't they?

  Q32  Angela Browning: May I come to that, because the next point I want to discuss is how you measure success? Do you really believe that in terms of sustainability, 13 weeks is a good figure to use, bearing it in mind that, certainly in the south-west of England, there will be many jobs in hospitality, tourism and retail at this time of year that will probably last only for 13 weeks? If you are to measure your success more accurately, should you not be looking at a period of, say, six months minimum rather than 13 weeks? Do not the 13-week people who go into your statistics just mop up seasonal jobs?

  Adam Sharples: Could I start on that question? I am sure that others will want to come in. I think the best way of understanding the 13-week point is to look on page 14 of the Report, where a very interesting chart shows the duration of a job for lone parents who go into work. It shows clearly that the real risk point in the life of a job is the first three months—the first 13 weeks. In that time, more than 40% of lone parents who go into work exit from the jobs. The risk factor in each of the subsequent three-month periods is very much lower. That is probably typical of other groups as well, such as jobseekers and incapacity benefit claimants, so it is one reason why 13 weeks is quite a reasonable threshold to focus on.

  However, in each of our employment programmes, we weigh up quite carefully what the most appropriate definition is of a sustained job, so for example in the Workstep programme, the definition is a 26-week rather than a 13-week job. We will almost certainly be using a longer period as we move towards the flexible new deal, so we are very open to the discussion about what the most appropriate definition is of a sustained job when we are incentivising and rewarding providers.

  Q33  Angela Browning: I think we are still waiting for a note on Workstep from a previous session, because I asked about it last time. May I bring you back to something that has been raised today, particularly in the light of the statement in the House, which I listened to? We welcome the fact that, for those on incapacity benefit, the housing benefit rules will be changed to abolish the 16-hour rule, but is not one of the triggers that really hits hard when people move from benefits to work the situation with income support, because it carries with it so many things, including prescription charges and council tax benefit? To me, the real measure of whether the action is successful is how it impacts on income support, because such a lot is riding on that. What consideration have you given to exemptions from people having to pay? Has anyone done any work on that?

  Adam Sharples: You are absolutely right to focus on what the financial incentives are for someone on income support moving into work. However, if you look across the range of measures that the Government have adopted to address that issue, you will see that many people moving from income support into work will now qualify for working tax credit and will get help with child care. In some parts of the country, we also have an in-work credit for longer-term claimants, which pays £40 a week for a year—£60 a week in London—on top of tax credits. From next April, that credit will be available nationwide for lone parents. Those are just two examples of the steps that the Government have taken to try to improve that financial incentive in the first year of moving off benefits and into work.

  Angela Browning: My time is up, thank you.

  Q34  Mr. Mitchell: I see from the Report's summary, on page 7, that: "in 2005-06 over 1.6 million people entered work from unemployment and almost two million entered work from economic inactivity." Do we know how many people left work to either of those two more sedentary categories?

  Adam Sharples: I can tell you the answer to that: 1.4 million people left work for unemployment and just more than 2 million left work for inactivity.

  Q35  Mr. Mitchell: So there is a substantial turnover.

  Adam Sharples: There is, and that reinforces a point that comes out strongly from the Report. The labour market is very fluid, with a lot of churning and people moving between jobs—about 6.5 million a year.

  Q36  Mr. Mitchell: So, 1.6 million entered work from unemployment and 2 million from economic inactivity; how many entered from Poland?

  Adam Sharples: I am afraid that I do not have the answer at my fingertips. It is a sensitive area on which I would not want to make any mistakes. [2]


  Q37  Mr. Mitchell: Could immigrants have been in either of those categories?

  Chairman: You must have statistics on immigration; you cannot just brush aside this question. Surely, you have done work on this. You might not have the figures for Poland, but you must have broad statistics on immigration from which to give us a proper answer, or send us a note.

  Adam Sharples: We have some data based on the labour force survey on the number of employed people who are either foreign nationals or foreign born. We will be happy to try to answer specific questions based on that data.

  Q38  Mr. Mitchell: It would be nice if you had some figures on it.

  Chairman: But can you do that?

  Adam Sharples: We will try to provide answers to questions based on that data. Until we know what the questions are, I cannot be absolutely certain that they are answerable.

  Chairman: Do you want to make sure, Mr. Mitchell, that he knows what you want?

  Q39  Mr. Mitchell: I want to know the figures on people entering work from either of those two categories who are immigrants.

  Adam Sharples: We will do our very best to provide an answer on that.



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