2 Embedding financial capability
in government departments
11. Departments, HM Treasury, the Cabinet Office
and the National School of Government have taken steps to improve
financial resource management capability across government. There
remains some way to go to make this improved capability more widespread
across Government and more deeply embedded within departmental
cultures.
12. The Departmental Capability Reviews assessed
how well-equipped departments were to meet their key objectives.
A key aspect of this is their capability to manage financial resources
effectively.[27] Of the
17 departments who were subject to a Review, only seven were assessed
as well-placed to 'plan, resource and prioritise', and only four
were considered able to 'manage performance' (Figure 2).
More recently, some departments, notably the Home Office, have
improved their financial management. HM Treasury considers that
the Departmental Capability Reviews are providing further stimulus
to departments to improve their financial managements.[28]
Figure 2:
The Departmental Capability Reviews show that improvements are
needed in areas that depend on strong management of financial
resources
Figure 2: The Departmental Capability Reviews show that improvements are needed in areas that depend on strong management of financial resources
Source: National Audit Office analysis of data
from Cabinet Office Capability Reviews: Findings and common themes
13. In order to develop a strong finance culture,
it is important that Permanent Secretaries, the board and budget-holders
are accountable for financial resources under their control and
that appropriate incentives are in place to manage them effectively.[29]
A strong finance culture is driven by departmental boards and,
in particular, the support of Permanent Secretaries.[30]
Financial management is not, however, a routine consideration
in the performance appraisal of Permanent Secretaries or senior
budget holders. The Cabinet Office's 'Performance Management Guidance
2007-08' sets out a common framework with which to assess and
manage the performance of the Senior Civil Service.[31]
Finance is a core component of this framework along with efficiency
and people management.[32]
Although the introduction of Public Service Agreements and Departmental
Strategic Objectives is intended to promote stronger departmental
accountability for the use of resources, there are few examples
of Finance Directors or other senior staff who have lost their
positions, in spite of the many examples of financial mismanagement
in recent years.[33]
14. HM Treasury and departments have taken steps
to improve finance professionalism. The Government's 2004 Spending
Review made it a requirement that all departments have a professionally
qualified Finance Director with a seat on the Board.[34]
While in 2004, only 39% of departments met this requirement,[35]
now only the Finance Directors at the Ministry of Defence, Her
Majesty's Revenue and Customs and the Crown Prosecution Service
do not hold a professional finance qualification.[36]
The Ministry of Defence are undertaking a recruitment drive to
recruit a qualified Finance Director. Her Majesty's Revenue and
Customs currently have an interim Finance Director who is an actuary,
though not a Chartered Accountant, and the Finance Director at
the Crown Prosecution Service is currently training to become
a chartered accountant.[37]
Since publication of the C&AG's Report, the Director of Finance
at the Department for International Development has joined the
board. Although the Finance Directors at the Office of Fair Trading,
the Office of Gas and Electricity Markets and the Water Services
Regulation Authority are not board members, they are generally
present when the board discusses financial matters.[38]
15. HM Treasury has taken steps to improve finance
professionalism below the level of Finance Director, but further
progress is needed before finance professionalism becomes embedded
within departments. More than 4,000 civil servants now hold a
recognised finance qualification, an increase of more than 8%
since 2006.[39] Graduates
of the finance option of the Civil Service Fast Stream, which
HM Treasury introduced in 2006, should further increase this number.[40]
The Treasury recognises, however, that there is a need for more
qualified finance staff and that, in order to spread financial
expertise more widely, they should not only be based in the finance
department, but deployed more widely throughout the organisation.[41]
Recruiting qualified finance staff is likely to continue to be
a challenge for departments because of the disparities in salaries
between the public and private sectors.[42]
16. Lack of financial skills and awareness amongst
non-finance staff is one of the most significant barriers to improving
and embedding financial resource management capability in departments.[43]
As part of the Professional Skills for Government, launched in
2005, the Cabinet Office set a minimum standard of finance skills
which all senior civil servants should attain.[44]
The Cabinet Office considers, however, that the self-assessment
questionnaires which it used to evaluate civil servants' progress
towards attaining this minimum standard are unreliable and not
sufficiently comprehensive. The Cabinet Office is now in the process
of designing a more robust methodology for assessing the attainment
of skills.[45]
17. In 2006, HM Treasury launched Finance Skills
for All, a finance training course for non-finance staff. It is
not mandatory for civil servants to complete the course and take-up
has been low; in 44% of departments, not a single civil servant
has completed the first tier of the course.[46]
One reason for the low course take-up is that many departments
run their own finance training courses for non-finance staff.
When, however, HM Treasury last reviewed the quality of these
courses in August 2005, only the courses run by the National School
of Government and the Ministry of Defence complied with the standards
required by the Professional Skills for Government programme.[47]
One department, the Department of Transport, has made Finance
Skills for All mandatory for its board members and senior civil
servants, while the Department for Work and Pensions and the Foreign
and Commonwealth Office have included the course in their wider
business transformation programmes.[48]
18. Although steps are being taken to improve
financial accountability, leadership and professionalism, departments
still have some way to go before financial resource management
is regarded by staff as central to organisational culture.[49]
For example, the relationships between the finance function and
other areas of the department require improvement; only 14% of
departments consider collaboration between the finance team and
policy and operational units to be excellent. Some departments
have developed new organisational structures which encourage closer
collaboration between the finance function and policy and operational
units. Furthermore, only 14% of departments consider collaboration
between the finance team and the human resources function to be
excellent. This remains a cause of particular concern.
19. The independent challenge which non-executive
directors can make through their presence on the departmental
board has helped departments improve their financial resource
management. 97% of departments' Audit Committees are chaired independently
and many Audit Committee Chairs hold a recognised accountancy
qualification which has been particularly important in scrutinising
departments' financial performance.[50]
Some departments consider that the precise remit of non-executive
directors needs greater clarification, particularly if they are
to challenge and support departmental activity effectively.[51]
27 Q 44 Back
28
Q 44; C&AG's Report, paras 4.13-4.14 Back
29
C&AG's Report, para 2.24 Back
30
C&AG's Report, para 2.23 Back
31
Cabinet Office, Performance Management Guidance for Permanent
Secretaries and the Senior Civil Service (2007-08) Back
32
Qq 3-4, 73-77; C&AG's Report, para 2.25 Back
33
Qq 56-57, 62-63, 65-66 Back
34
C&AG's Report, paras 2.2, 2.3 Back
35
Q 13; Committee of Public Accounts, Managing financial resources
to deliver better public services, para 7 Back
36
Qq 6-9, 13-19 Back
37
Qq 8, 13, 73, 83-86 Back
38
C&AG's Report, paras 6, 2.2-2.5 Back
39
Q 58; C&AG's Report, para 2.6 Back
40
C&AG's Report, para 2.8; Figure 5 Back
41
Qq 58-59 Back
42
Qq 68-69; C&AG's Report, para 2.9 Back
43
Q 47; C&AG's Report, para 2.11 Back
44
C&AG's Report, para 2.18 Back
45
Qq 5, 121-123; C&AG's Report, 2.18 Back
46
Qq 68-71, 111-120; C&AG's Report 2.13-2.14 Back
47
Qq 114-115, 120-121, 154-158; C&AG's Report, 2.12 Back
48
Qq 47-48; C&AG's Report, para 2.14, case example 1 Back
49
Qq 49, 52-53; C&AG's Report, para 2.22 Back
50
C&AG's Report, paras 2.27-2.28 Back
51
C&AG's Report, para 2.29 Back
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