Select Committee on Public Administration Written Evidence


Supplementary Memorandum from Bernard Herdan

  In response to the question Q299 from Mr Prentice—How many last year lost the Charter Mark?

SUSPENSIONS

  Organisations can be suspended from the Charter Mark scheme because of dips/failures in ongoing performance against the Charter Mark criteria. However this would happen only in exceptional circumstances as the Certification Bodies work with organisations on a programme of remedial action to bring the service back to the level expected.The majority of suspensions are due to internal re-structuring within the organisation. Suspensions from the scheme are agreed between the Certification Body and the organisation and usually last for a defined period of time (usually six months).

WITHDRAWALS

  Organisations choose to withdraw from the scheme for a number of reasons, such as:

    —  re-structuring within the organisation

    —  merging with a non Charter Mark holder

    —  introduction of a wider corporate programme

    —  financial reasons (cost of the initial 12 month review)

  During 2006 a total of 81 organisations either withdrew or had a period of suspension from the scheme.

    —  Withdrawals: 67

    —  Suspensions: 14

  Withdrawals/suspensions by Sector

    —  Court Service: Withdrawals: 26

    —   Local Authorities: Withdrawals: 14—Suspended: 3

    —  Education: Withdrawals: 11—Suspended: 2

    —  Health: Withdrawals: 8—Suspended: 3

    —  Housing Associations: 4—Suspended: 1

    —  Government Depts: Withdrawals: 2—Suspended: 1

    —  Emergency Services: Withdrawal: 1

    —  Next Step Agencies: Suspended: 3

    —  Museum & Heritage: Withdrawals: 1—Suspended: 1

April 2007



 
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