Select Committee on Public Administration Minutes of Evidence


Examination of Witnesses (Questions 1-19)

SIR CHRISTOPHER FOSTER KT, SIR NICHOLAS MONCK KCB AND MR PETER OWEN CB

19 MARCH 2008

  Q1 Chairman: Let me call the Committee to order and welcome our witnesses this afternoon. We are delighted to have Sir Christopher Foster, Sir Nicholas Monck and Peter Owen, who are going to talk to us about their Better Government Initiative, and that will, I am sure, contribute to the work that the Committee itself is doing, has been doing and will do in the future. We have all had copies of your summary document from the report[1] and we have also had your memorandum[2] for this meeting, so we are grateful for that. Unless you tell us differently, that may dispense with the need for opening statements, as this seems to be an opening statement, unless you particularly want to say something briefly by way of introduction.


  Sir Christopher Foster: Perhaps one sentence. One has afterthoughts of one's own on these things, but I would just like to stress the connectiveness of it all, our belief that the whole thing depends in a sense on all our recommendations being undertaken but, in particular, improvements in both what the Executive presents to Parliament and in Parliament's handling of it. I think it is that unity which I would just like to stress in a sentence. I will then shut up and let you ask the questions.

  Q2  Chairman: No, that is very good. Thank you. Let us get our bearings to start with. The proposition underlying this whole body of work seems to be that we are less well governed than we used to be. Is that true?

  Sir Christopher Foster: I would challenge that. I think that things are different. Life is vastly more complicated than it used to be. There were always failings in the past. If I think back even over my own lifetime, there were many failures, many things that went wrong. I think it is much more promising to think how we can improve the present rather than to compare it with the past.

  Q3  Chairman: I think that is a kind of equivocation, because I think someone reading your report and all the work around it would certainly be struck by the idea that something has gone wrong with the British Government that needs to be put right. If that is the case, then, clearly, it is the proposition that there has been some kind of falling away.

  Sir Christopher Foster: We would rather put it the other way around. We do say that most of our recommendations do not have a precedent. They do not amount to something that is merely going back to the past. We also say, and have said, that there are other reasons for change: the growing Europeanisation of ministers' time, ministers spending much more time in Europe, much more time internationally; the huge increase in the volume of legislation, secondary legislation as well; the pressure of constituency business, as well as a great many other new factors which require, in our judgment, improved processes.

  Q4  Chairman: To keep this going, because I think it is important just to see where we are coming from, and we have had this exchange privately before, but it is the case that if you go back 30 years conventional opinion universally was saying that British government was a complete basket case, it had collapsed, and there was all kinds of analyses as to why this was so. There was something inherently wrong with the way in which we governed ourselves that produced all this inability to produce decent policy outcomes over a sustained period. Compared with that, this is the golden age and the Government frequently refers in its document on public service reform to the fact that all the international surveys seem to show that we do rather well, comparatively, in terms of governance, so we need to know where we are coming from, do we not?

  Sir Christopher Foster: Yes, I think we do. I can go back more than 30 years. My abiding memory of working for Tony Crossland was of the Keynesian and anti-Keynesian dilemma completely dominating British politics so that there were endless arguments in Cabinet. All that I happened to be interested in at the time, like housing and local government finance, and a few other things, were driven out because Crossland simply did not have the time to attend to them. Macroeconomic policy was the overwhelming problem of that particular generation. I am not suggesting one should go back to those days. I hope my colleagues will chip in here. I remember many fights with permanent secretaries when I was a young special adviser, but I still believe that when you have admitted the errors of the past, given all the stresses and strains and the huge increase in the complexity of government business since, something better than what we have got is needed by way of process.

  Mr Owen: You said you wanted us to chip in, Chris. I think "process" is the word, in a way. There are all sorts of reasons for bad government. We would not claim that if the processes are right you will necessarily have good outcomes; you will not necessarily. But the chances of having good outcomes will be increased if you have good processes, and the chances of not having good outcomes will be reduced if you have got proper measured consideration of the issues built in as a necessary part of reaching decisions. I noticed over the weekend that Jonathan Powell, who was formerly Tony Blair's Chief of Staff, was quoted as saying, "I am completely unrepentant about sofa government ... The key is to have the right people in the discussion and to make sure their views are aired".[3] I could not agree more. That is quite clearly right. I think the question is how do you decide who the "right people" are? There is a natural tendency to listen to people who agree with you. And how do you make sure their views are properly "aired"? The most forceful presenter does not necessarily have the strongest case. So there is something to be said for ensuring that you do have proper procedures, through something like the Cabinet Committee process, for making sure that all of those within government who have a contribution to make to the issues are informed of what is going on and that their views are properly presented in papers put before the committee in good time and properly recorded.


  Q5 Chairman: Is the proposition then that there has been a slippage on the process front and that the slippage on the process front has contributed to a more general slippage in the quality of government? Is that the proposition?

  Mr Owen: Yes.

  Sir Nicholas Monck: Yes, although I think the first half of the recommendations, as Christopher said, are not restoring something that was there before. They are things which never were there but would still make an improvement in the present joint product of the Executive and Parliament.

  Q6  Chairman: I know. I am sorry to press you on this. It does not matter greatly whether we are simply saying government can be improved—that is a truism, of course government can be, and we are all interested in making government better, and we can discuss how we might do that—or whether you are saying something rather larger than that, which is that actually there are things which have happened which have made government worse, and we need to correct those to make it better. That is a different proposition and I am pressing you on the analysis really before we get to the prescription.

  Sir Christopher Foster: I think certain things can be true at the same time. I would argue that service delivery in many respects, in spite of micro-management and other problems, is probably considerably better certainly in certain areas than it was in the past. We can all point—I am certainly are prepared to point—to recent White Papers that were good, bills that were fine. However, there are too many, when they come to this House, that are not as good as they should be and have not been properly explained in a good White Paper or Green Paper. It is more than saying that government can be improved. In certain respects, but not in others, the sheer volume of legislation, all the pressures upon your time and upon government's time, the fact that the Cabinet does not work terribly well and has not done so for a good many years, are all part of the problem and sufficiently important to be worth attention.

  Q7  Chairman: What else strikes me about this is that some of the things that you say correspond with what some witness to this committee have said over the years, but there are whole tracts of other things which you do not say very much about at all. For example, the whole programme of Civil Service reform, the argument, certainly since Fulton, that there is something intrinsically deficient about the skill-base of the British Civil Service, this underpins much of the Government's and the Civil Service's own reform programme at the moment, the whole upskilling agenda. It may be because you are all former civil servants, but this whole area of argument hardly figures at all in your analysis.

  Sir Christopher Foster: We do say how important it is that there should be more education. Our call for better skilling of civil servants, I think, exemplifies in a way our belief, indeed, that the Civil Service needs more skills—they need procurement skills and financial skills—and to a large extent they are getting them. Our concern is much more, I think, not in that area. Rather it is our belief that Civil Service skills, and certainly their use, has declined in certain relations to policy-making. We have not gone into depth into how one might improve the Civil Service because we did not see it as actually relevant to our main concern.

  Q8  Chairman: But when people like Michael Bichard come and see us, very considerable figures with vast experience inside government, he wants to tell us about how he thinks, unless we fundamentally change the character of the Civil Service, we shall not get better government.

  Mr Owen: That was always Michael's very strongly expressed view; he is basically a local government officer and has an axe to grind!

  Q9  Chairman: But it strikes me that you are silent about things that he thinks absolutely top of the list.

  Mr Owen: To be fair, we are not silent about it. We produced a whole report on the way departments work, and it did contain recommendations specifically to strengthen departmental expertise. They are in Governing Well; they are recommendations 40 and 41.[4] We do not dwell on them, but they are intended specifically to strengthen departmental expertise, to strengthen the skills of the Civil Service and, particularly delivery skills. I certainly would hold my hands up as a former civil servant—Chris is innocent because he was not—and say that actually delivery was rather looked down on. For a long time the view of the Civil Service was that if you were really good you were involved in policy but if you were not really good you were involved in delivery. Times have changed. They have not changed enough, but a lot more emphasis has been put on delivery skills. More needs to be done on this, particularly special expertise in relation to, for example, handling contract management. It is a skill you do not automatically acquire in the Civil Service—how you actually negotiate with third parties who are going to deliver a service with you—so there is stuff to be done. We do refer to that, it is there in recommendation 41. Incidentally, we also said, going a little beyond that, that with a lot of these skills, but not perhaps in the same detail, training could, with benefit, be provided to ministers and to potential ministers. That is because—and this is all part of the picture—we do get ministers turning up who have been professional politicians for the whole of their lives. They find themselves in a position of great influence in charge of very large departments with enormous budgets and huge numbers of staff and they think they know how to run them. Well, they do not, and they need some sort of training to enable them to understand what some of the issues are.


  Q10 Chairman: Okay; I just do not detect that that area is one that figures largely in your summary of what you are about, but I want to ask you one more question before I hand over. It really goes to the question of how empirically based are some of the things that you say. I am going to pick something out almost at random from your report when you say the involvement of the centre in departments' day-to-day operations should be reduced to a demonstrably necessary minimum. For that statement to carry force, there would have to be some sort of empirical analysis behind it which said that interference from the centre had been excessive, that it had been damaging to departmental performance and that you could show this was the case. We have heard evidence, both from civil servants and from ministers and from sort of quasi-inside outside people, that in fact this is not the case at all. We have had people, like Michael Barber, here telling us that unless there was relentless pressure from the centre, departments would not jump at all on all these targets. What is the empirical basis for a recommendation of that kind?

  Sir Christopher Foster: Let me try. We talked a lot to local government and NHS people, to give major examples. We also talked quite a lot to people at the head or recently retired from the Armed Services. We produced some papers based on local government. We heard various things: that local government was much more effective in the use of national resources than was the NHS, in part because local government had rather more independence and they would more easily stand up to ministers; and that the sheer volume and rapidity of change within the NHS and the amount of intervention coming from above was counter-productive. That is not to say that everything that ministers did was counter-productive. It did mean that a kind of culture in which there were interventions going on as frequently as in the NHS was counter-productive. In local government we also had quite a lot of evidence put to us—our report mentions it—of attempts to do the same but of local government, up to a point, being better able to stand up to the situation. The Armed Service case is a very special one.

  Q11  Chairman: I can see that people say this, and of course they say this, but there has also been a longstanding critique of British government which talks about departmentalitis, which is the British Government's lack of a strong strategic centre, and this was very much behind the analysis for think-tanks at the centre. This Government came in 1997 with an analysis of this kind, an argument for a prime minister's department to remedy the deficiency at the centre. In a sense you skate over all that and simply say you should not interfere with departments.

  Mr Owen: You talked about the need for a stronger strategic centre, and I think "strategic" is the key word here. The worry is that in terms of setting targets, for example, you can spill over from setting genuinely strategic targets with helpful effects. A department needs a strong centre. It needs to know what the policy of government is; it needs to know which direction it is pointing in. That is the proper role of the centre, it needs to set the strategy, and it needs to keep in touch with what is going on in terms of delivery. But if you do too much in terms of the operational minutiae of what is going on, then it simply is not going to produce effective results. You need to be sure that departments are doing in general terms what they are supposed to be doing but not try to steer the details. I worked with Michael, I have a lot of time for him. I always felt that so far as schools were concerned, I was not too worried about targets that every child should be able to read and do sums. As far as I was concerned, if that pushed out some of the rather more esoteric skills, there you go: children need to be able to read and do sums. But when you get a multiplicity of targets they do have unintended effects, they push things in strange directions. I have always been a little bit doubtful, for example, about having targets on the number of good GCSEs, because any rational school confronted with that will try to push children towards the areas where they think they are more likely to get passes, which may not necessarily be the areas you want to get into.

  Q12  Chairman: My point, though, was that here is someone coming into government from the outside with a fresh mind, charged with making government better, and his conclusion is diametrically opposite to yours.

  Mr Owen: Yes; he was wrong!

  Chairman: Okay, that is what I was pointing out. I am going to move on.

  Q13  Mr Walker: I am going to come from a parliamentary perspective. Why do you think, in your considered view, Parliament is held in such low esteem? It is not to do with the additional cost allowances: that is a symptom not a cause. What has gone wrong to allow the current situation we are in to have occurred?

  Sir Christopher Foster: Again I will ask my colleagues to come in, but I think this is quite difficult. Again, I think it comes to the broad causal factors. You are trying to do too much. The volume of legislation over 20 years has roughly doubled. You have all the weight of constituency business, which is tremendously important but, nevertheless, does take a great deal of time. You are both a legislature and interested in scrutinising to achieve greater accountability, trying to hold the Government to account. We think all these things have put such pressure on you that—and I can give a number of examples—quite important sections of bills do not really get scrutinised at all. At the same time, very important issues (and in this case I can instance one of the best White Papers of recent times, which is the recent nuclear one) do not really get discussed. There is a statement and a very brief debate, but the issues in that are so tremendous that they are certainly worth a couple of select committee sessions, in my judgment. So many things are going on, ministers are spending so much time, much more time than their predecessors, overseas, one way or another, many of them; all of this is why you are under such pressure and why I think it is imperative to raise your standards, that you do some thing to modernise your approach. I know when we were on You and Yours, if you can accept mention of it, two weeks ago, we were astonished by just how many phone calls and emails came in, far more than usual, and by the number of people who said, "Why do they not keep their promises? Why do they say they are going to do one thing and end up doing another?" These concerns relate to all sorts of issues. They are much more important than expenses and pay. They are about this feeling that somehow or other the Government is changing its mind, doing too many things, not really delivering as much as it could. Of course there are successes—we are all know there are successes—but there are enough failures or difficulties to create this adverse atmosphere.

  Q14  Mr Walker: In my own constituency I think I am quite liked, but if you were to take a straw poll of the public, we are all on the take, we are only in it for the money. There has been this complete breakdown of trust between the public and their elected representatives that goes actually beyond broken promises by government. I think that actually what they now see, or perceive to see, is a whole group of careerists who have actually lost interest in representing the views of their constituents and are more interested in promoting their own advancement and careers. It sounds a bit like a statement, but it was meant to be a question that elicited a response!

  Sir Nicholas Monck: I think some of these things are what people see on the TV screen and to some extent hear on the radio: sort of bear-baiting type scenes, Prime Ministers Questions, scenes of great uproar on the floor. They also see that some of the things that come through from the joint product of government and Parliament are disappointing in their outcome or sometimes failures and they do not see the successful interventions by backbench committees, select committees, and so on, and maybe there are not enough of them, straightening things out which come to Parliament in a state that is not good or workable.

  Sir Christopher Foster: I have been through all the NAO[5] reports, just about, and it is amazing and exhilarating that a lot of them are favourable: they say that good things have been done. I am not talking just about this Government, I am talking about the Major years as well. But while there are successes, there are sufficient cock-ups, sufficient problems, things which in a sense ought to have been avoided. These we believe good process would never completely have annihilated but would still have helped to restore your reputation. Again, the sort of modernisation we are talking about, we would want to vary on the detail, is what is needed to make people feel that Parliament is in charge, that you really are on top of the summit of something which is delivering good laws, challenging policies and ones for which the state is genuinely accountable.


  Q15 Mr Walker: A final question. Do you think that Members of Parliament should be more robust in holding the Executive to account, regardless of whether they are MPs within the Government or opposition to that Government, and perhaps I as a Conservative Member of Parliament should be more robust in holding my own front bench to account because at the end of the day is that not what the public want to see, someone with independent thoughts who cannot be bullied?

  Sir Christopher Foster: Yes.

  Sir Nicholas Monck: I think there is evidence that more independence by MPs is precisely what the public want. I have seen that.

  Sir Christopher Foster: We would argue, because people have actually asked us, "Why should turkeys vote for Christmas?" We believe that everyone would gain, the Prime Minister, ministers, MPs and civil servants from a more robust environment.

  Q16  Paul Flynn: Can I congratulate you on the paper and wish it well. One of the points I would like to raise is that part of the improvements you would like to see is to have the selection of the chairmen of the select committees taken out of the hands of the whips and you want better advice for the select committees. Can I give a very rare example where a chairman of a select committee was selected in defiance of the whips of all parties, and that was Robert Adley. The whips had agreed that another MP should have that job.

  Sir Christopher Foster: Gwyneth Dunwoody as well, was she not?

  Q17  Paul Flynn: Robert Adley, who was encumbered by the fact that he was an expert on the railways, so he was clearly unacceptable to the whips. He produced a report, which was possibly one of the best in recent years, opposing privatisation, a very prophetic report which every danger it pointed out actually happened, and the committee also had the best experts in the country on it. Are you not depressed when you look at that and find that the report of that select committee and Robert Adley's role in it did not change anything? The Government went ahead with misplaced and disastrous privatisation, which I think you were involved in.

  Sir Christopher Foster: Yes, indeed. I could go into great detail on that. I am all for the Robert Adleys, I am all for the Gwyneth Dunwoodys, also someone who they wanted to get rid of. It is marvellous when there is strong, searching investigation and challenge by select committees. Governments will then take their own view as to whether they override that or whether they go along with it. You will have the opportunity, in a well constructed role—we talk about this—on the basis of your reports, of firing up debates. There are all sorts of ways in which the Robert Adleys of this world can do down what they see as bad policy.

  Q18  Paul Flynn: Did it have any effect on you in your role as a civil servant?

  Sir Christopher Foster: I was not a civil servant, but I was involved. I hope so. There is so much else. It is one of the examples seared on my mind. There were five ministers involved in the privatisation of the railways. I only advised one fairly early on. There was so little decision on what form privatisation would take that the Bill was designed so any privatisation scheme out of many could be adopted and in any order. Otherwise there was no very definite content in it and there was no White Paper. So, although I would argue that an awful lot went right, a certain number of things went wrong which, I believe, in a more considered process, scrutinised by such as your Robert Adley, would have led to a better result. I think that is almost axiomatic.

  Q19  Paul Flynn: You reject the idea of the golden age of government, but surely there was a better age of government that can demonstrated in the 1945-1951 Government in implementing their policies, in things that have lasted to this day.

  Sir Christopher Foster: That is before even my time, but, yes, my view of it is that that is true. It was an excellent government.


1   Better Government Initiative, Governing Well, January 2008 Back

2   Ev 18 Back

3   "The inside man", The Guardian, 15 March 2008, Weekend p22 Back

4   Better Government Initiative, Governing Well, January 2008, p10 Back

5   National Audit Office Back


 
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