|Previous Section||Index||Home Page|
|Number of staff who have left Jobcentre Plus by region, September 2007 to January 2008|
|Number of staff who have left Jobcentre Plus by region, February 2008 to June 2008|
|Number of staff who have left Jobcentre Plus by region, July 2008 to November 2008|
|(1 )In a minority of cases it has not proved possible to identify the region that an individual works in. This is due to the data not being available in the Jobcentre Plus Resource Management system.|
The figures include those coming to an end of a temporary contract. This does not include people who have left Jobcentre Plus to take up a post elsewhere in the Department for Work and Pensions.
John McDonnell: To ask the Secretary of State for Work and Pensions how many claimants waited longer than the target average actual clearance time for Jobseeker's Allowance in the most recent available period; and what has been the average actual clearance time for Jobseeker's Allowance for the most recent available period. 
Mr. McNulty [holding answer 9 December 2008]: The administration of Jobcentre Plus is a matter for the acting executive of Jobcentre Plus, Mel Groves. I have asked him to provide my hon. Friend with the information requested.
The Secretary of State has asked me to reply to your question about how many claimants waited longer than the target average actual clearance time for Jobseeker's Allowance in the most recent available period, and the average actual clearance time for Jobseeker's Allowance for the most recent available period. This is something which falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus.
The target for Jobseeker's Allowance (JSA) Average Actual Clearance Time (AACT) is 11.5 days. The latest AACT performance for JSA is 10.0 days for the month of November 2008. The year to date performance is also 10.0 days.
To manage the spread of clearance times in each month, Jobcentre Plus collects information on volumes of processed claims over several time bands. These are shown in the table below for November 2008.
The table shows that 67% were processed in 1-10 days and 33% processed in over 10 days. This does not map exactly to the target of 11.5 days but shows that most of our customers had their benefit processed within the target.
|(1) Including 6% processed in over 21 days|
Chris Grayling: To ask the Secretary of State for Work and Pensions how many people flowed on to (a) contributions-based and (b) income-based jobseeker's allowance in each of the last 12 months. 
|Number of flows onto jobseeker's allowance by typequarterly|
|Total income and contribution based||Income based||Contribution based|
1. Figures are rounded to the nearest 100.
2. Claimants can be in receipt of both income based and contribution based JSA, and therefore may appear in both columns. A total number of flows onto JSA has therefore been produced separately.
3. The information provided is the latest full year for which information is available as information for the quarter ending November 2007 is not available.
DWP Information Directorate 5 percent terminations dataset
|Next Section||Index||Home Page|