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26 Jan 2009 : Column 80W—continued

Number of staff who have left Jobcentre Plus by region, September 2007 to January 2008
	2007				2008
Region	September	October	November	December	January
East Midlands	64	53	32	36	28
East of England	41	30	28	24	34
London	53	32	46	72	39
North East	82	53	31	25	37
North West	163	90	74	66	97
Scotland	130	230	59	56	57
South East	74	34	23	38	25
South West	64	42	43	88	64
Wales	100	44	39	94	50
West Midlands	81	36	73	78	40
Yorkshire and Humber	165	57	39	56	51
Unknown(1)	1	0	1	0	0

Number of staff who have left Jobcentre Plus by region, February 2008 to June 2008
	2008
Region	February	March	April	May	June
East Midlands	32	39	25	35	34
East of England	23	38	22	42	32
London	28	38	34	51	30
North East	32	48	56	31	26
North West	90	160	140	90	52
Scotland	113	59	113	76	70
South East	163	47	28	44	30
South West	127	65	35	46	41
Wales	26	53	29	36	25
West Midlands	32	40	49	43	27
Yorkshire and Humber	82	99	86	60	56
Unknown(1)	0	0	0	0	0

26 Jan 2009 : Column 81W

26 Jan 2009 : Column 82W

Number of staff who have left Jobcentre Plus by region, July 2008 to November 2008
	2008
Region	July	August	September	October	November
East Midlands	45	42	36	35	18
East of England	29	57	80	37	25
London	33	39	35	57	30
North East	31	44	52	36	8
North West	74	105	129	80	45
Scotland	63	102	114	79	29
South East	43	51	100	42	26
South West	58	60	82	54	23
Wales	52	35	47	34	19
West Midlands	52	60	71	34	14
Yorkshire and Humber	56	63	91	53	27
Unknown(1)	0	0	0	0	0
(1 )In a minority of cases it has not proved possible to identify the region that an individual works in. This is due to the data not being available in the Jobcentre Plus Resource Management system. Note: The figures include those coming to an end of a temporary contract. This does not include people who have left Jobcentre Plus to take up a post elsewhere in the Department for Work and Pensions. Source: Jobcentre Plus.

Jobseeker’s Allowance

John McDonnell: To ask the Secretary of State for Work and Pensions how many claimants waited longer than the target average actual clearance time for Jobseeker's Allowance in the most recent available period; and what has been the average actual clearance time for Jobseeker's Allowance for the most recent available period. [241645]

Mr. McNulty [holding answer 9 December 2008]: The administration of Jobcentre Plus is a matter for the acting executive of Jobcentre Plus, Mel Groves. I have asked him to provide my hon. Friend with the information requested.

Letter from Mel Groves:

The Secretary of State has asked me to reply to your question about how many claimants waited longer than the target average actual clearance time for Jobseeker's Allowance in the most recent available period, and the average actual clearance time for Jobseeker's Allowance for the most recent available period. This is something which falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus.

The target for Jobseeker's Allowance (JSA) Average Actual Clearance Time (AACT) is 11.5 days. The latest AACT performance for JSA is 10.0 days for the month of November 2008. The year to date performance is also 10.0 days.

To manage the spread of clearance times in each month, Jobcentre Plus collects information on volumes of processed claims over several time bands. These are shown in the table below for November 2008.

The table shows that 67% were processed in 1-10 days and 33% processed in over 10 days. This does not map exactly to the target of 11.5 days but shows that most of our customers had their benefit processed within the target.

	Number	Percentage
JSA claims processed in 1-10 days	184,277	67
JSA claims processed in 11-21 days	76,581	27
Total JSA claims processed (including those processed in more than 21 days)	276,544	(1)100
(1) Including 6% processed in over 21 days

Chris Grayling: To ask the Secretary of State for Work and Pensions how many people flowed on to (a) contributions-based and (b) income-based jobseeker's allowance in each of the last 12 months. [244474]

Mr. McNulty [holding answer 16 December 2008]: The available information is in the following table.

Number of flows onto jobseeker's allowance by type—quarterly
	Total income and contribution based	Income based	Contribution based
November 2006	358,700	272,600	110,600
February 2007	350,500	262,300	110,600
May 2007	295,600	221,400	90,200
August 2007	291,700	223,600	83,500
Notes: 1. Figures are rounded to the nearest 100. 2. Claimants can be in receipt of both income based and contribution based JSA, and therefore may appear in both columns. A total number of flows onto JSA has therefore been produced separately. 3. The information provided is the latest full year for which information is available as information for the quarter ending November 2007 is not available. Source: DWP Information Directorate 5 percent terminations dataset

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