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12 Feb 2009 : Column 2182W—continued

Midwives: Manpower

Mr. Lansley: To ask the Secretary of State for Health how many midwives worked in the NHS in each year since 1997; and how many worked in each NHS organisation in each of the last three years. [255596]

Ann Keen: The information is contained in the tables that have been placed in the Library.

NHS Direct

Mr. Lansley: To ask the Secretary of State for Health how many and what percentage of calls to NHS Direct were referred to (a) 999, (b) accident and emergency, (c) an out-of-hours GP service, (d) self-care, (e) pharmacy and (f) another service in each quarter since January 2003. [255432]

Mr. Bradshaw: The information is not available in the format requested. Such information as is available is in the following tables. These data include all calls to the 0845 46 47 line and other calls to services provided to national and local commissioners, including calls to The Appointments Line and locally commissioned services such as dental and out-of-hours services.

NHS Direct do not report separately on referrals to general practitioner (GP) out-of-hours services. All calls resulting in a GP referral are treated as a referral to primary care services. Data on referrals to primary care services are included within calls referred to another service, shown in the final table.

Calls referred to 999
	Quarter	Number	Percentage of symptomatic calls	Percentage of all calls
2003	Q1	52,765	6	4
2003	Q2	49,065	5	3
2003	Q3	50,860	6	4
2003	Q4	57,681	6	4
2004	Q1	58,948	6	4
2004	Q2	58,583	6	4
2004	Q3	56,105	6	4
2004	Q4	62,673	6	4
2005	Q1	62,000	5	4
2005	Q2	59,261	5	4
2005	Q3	55,685	5	4
2005	Q4	62,046	6	4
2006	Q1	61,005	5	4
2006	Q2	50,458	5	3
2006	Q3	46,989	5	4
2006	Q4	49,528	5	4
2007	Q1	46,994	5	4
2007	Q2	45,200	5	3
2007	Q3	39,923	4	3
2007	Q4	48,843	5	4
2008	Q1	46,342	4	3
2008	Q2	41,024	4	3
2008	Q3	39,022	4	3
2008	Q4	46,636	4	3

12 Feb 2009 : Column 2183W

Calls referred to accident and emergency
	Quarter	Number	Percentage of symptomatic calls	Percentage of all calls
2003	Q1	105,230	11	7
2003	Q2	106,974	12	7
2003	Q3	109,361	13	8
2003	Q4	98,794	11	7
2004	Q1	106,576	11	7
2004	Q2	104,427	11	7
2004	Q3	94,873	10	7
2004	Q4	94,189	9	6
2005	Q1	91,395	8	6
2005	Q2	99,764	9	6
2005	Q3	97,610	9	7
2005	Q4	98,766	9	6
2006	Q1	97,115	9	6
2006	Q2	97,575	9	7
2006	Q3	92,483	10	7
2006	Q4	84,922	9	6
2007	Q1	81,560	9	7
2007	Q2	92,995	9	7
2007	Q3	85,702	9	7
2007	Q4	87,553	9	7
2008	Q1	91,871	9	7
2008	Q2	90,395	9	7
2008	Q3	85,104	9	7
2008	Q4	83,982	8	6

Calls referred to self-care
	Quarter	Number	Percentage of symptomatic calls	Percentage of all calls
2003	Q1	118,810	13	8
2003	Q2	115,279	13	8
2003	Q3	110,054	13	8
2003	Q4	119,700	13	8
2004	Q1	124,457	13	9
2004	Q2	136,694	14	9
2004	Q3	143,332	15	10
2004	Q4	170,860	16	11
2005	Q1	183,390	16	11
2005	Q2	180,200	16	11
2005	Q3	176,420	17	12
2005	Q4	188,292	17	12
2006	Q1	195,887	17	13
2006	Q2	189,296	18	13
2006	Q3	177,228	19	13
2006	Q4	179,722	19	14
2007	Q1	173,244	19	14
2007	Q2	208,698	21	16
2007	Q3	210,991	23	18
2007	Q4	275,776	27	22
2008	Q1	316,532	29	23
2008	Q2	323,798	31	25
2008	Q3	299,501	31	24
2008	Q4	366,031	33	27

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