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12 Feb 2009 : Column 2182W—continued

Midwives: Manpower

Mr. Lansley: To ask the Secretary of State for Health how many midwives worked in the NHS in each year since 1997; and how many worked in each NHS organisation in each of the last three years. [255596]

Ann Keen: The information is contained in the tables that have been placed in the Library.

NHS Direct

Mr. Lansley: To ask the Secretary of State for Health how many and what percentage of calls to NHS Direct were referred to (a) 999, (b) accident and emergency, (c) an out-of-hours GP service, (d) self-care, (e) pharmacy and (f) another service in each quarter since January 2003. [255432]

Mr. Bradshaw: The information is not available in the format requested. Such information as is available is in the following tables. These data include all calls to the 0845 46 47 line and other calls to services provided to national and local commissioners, including calls to The Appointments Line and locally commissioned services such as dental and out-of-hours services.

NHS Direct do not report separately on referrals to general practitioner (GP) out-of-hours services. All calls resulting in a GP referral are treated as a referral to primary care services. Data on referrals to primary care services are included within calls referred to another service, shown in the final table.

Calls referred to 999

Quarter Number Percentage of symptomatic calls Percentage of all calls

2003

Q1

52,765

6

4

2003

Q2

49,065

5

3

2003

Q3

50,860

6

4

2003

Q4

57,681

6

4

2004

Q1

58,948

6

4

2004

Q2

58,583

6

4

2004

Q3

56,105

6

4

2004

Q4

62,673

6

4

2005

Q1

62,000

5

4

2005

Q2

59,261

5

4

2005

Q3

55,685

5

4

2005

Q4

62,046

6

4

2006

Q1

61,005

5

4

2006

Q2

50,458

5

3

2006

Q3

46,989

5

4

2006

Q4

49,528

5

4

2007

Q1

46,994

5

4

2007

Q2

45,200

5

3

2007

Q3

39,923

4

3

2007

Q4

48,843

5

4

2008

Q1

46,342

4

3

2008

Q2

41,024

4

3

2008

Q3

39,022

4

3

2008

Q4

46,636

4

3


12 Feb 2009 : Column 2183W

Calls referred to accident and emergency

Quarter Number Percentage of symptomatic calls Percentage of all calls

2003

Q1

105,230

11

7

2003

Q2

106,974

12

7

2003

Q3

109,361

13

8

2003

Q4

98,794

11

7

2004

Q1

106,576

11

7

2004

Q2

104,427

11

7

2004

Q3

94,873

10

7

2004

Q4

94,189

9

6

2005

Q1

91,395

8

6

2005

Q2

99,764

9

6

2005

Q3

97,610

9

7

2005

Q4

98,766

9

6

2006

Q1

97,115

9

6

2006

Q2

97,575

9

7

2006

Q3

92,483

10

7

2006

Q4

84,922

9

6

2007

Q1

81,560

9

7

2007

Q2

92,995

9

7

2007

Q3

85,702

9

7

2007

Q4

87,553

9

7

2008

Q1

91,871

9

7

2008

Q2

90,395

9

7

2008

Q3

85,104

9

7

2008

Q4

83,982

8

6


Calls referred to self-care

Quarter Number Percentage of symptomatic calls Percentage of all calls

2003

Q1

118,810

13

8

2003

Q2

115,279

13

8

2003

Q3

110,054

13

8

2003

Q4

119,700

13

8

2004

Q1

124,457

13

9

2004

Q2

136,694

14

9

2004

Q3

143,332

15

10

2004

Q4

170,860

16

11

2005

Q1

183,390

16

11

2005

Q2

180,200

16

11

2005

Q3

176,420

17

12

2005

Q4

188,292

17

12

2006

Q1

195,887

17

13

2006

Q2

189,296

18

13

2006

Q3

177,228

19

13

2006

Q4

179,722

19

14

2007

Q1

173,244

19

14

2007

Q2

208,698

21

16

2007

Q3

210,991

23

18

2007

Q4

275,776

27

22

2008

Q1

316,532

29

23

2008

Q2

323,798

31

25

2008

Q3

299,501

31

24

2008

Q4

366,031

33

27


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